I was shopping for my daughter's first car for a couple weeks when I came across a deal at The Car…read moreLot LLC in Rancho Cordova. I called to set up a test drive and met Hector and Lianna upon arrival. Hector showed me around the shop and took me on a tour like it was my first day on the job. It was a nice touch and is a great way to ease tension between buyer and seller that is common when car shopping. After the tour we sat and talked and he proactively told me the car I was interested in was a salvage title. Proactively! While most dealers would avoid this important detail unless asked he told me upfront and unprompted. Talk about a way to gain trust from a customer. I did the test drive and the atmosphere was laid back from beginning to end. After a few more days of shopping I decided to buy. We stayed in communication and was able to plan payment, pickup, etc without any pressure. This car was a present and was financed through a bank that took several days to pay. Hector was very flexible working with me getting the car home and letting me know how to proceed with payment every step of the way. Everyone I interacted was professional and friendly - Hector, Lianna, and all the mechanics. This is the 9th car I have purchased and easily the best experience. Great deal, Great people, Great all around.

Reputable dealership with an experienced and professional sales team. Highly recommend prospective…read morebuyers check them out! Shout out to Hector for being a true professional!

I found Roland to be friendly, courteous, highly knowledgeable, and trustworthy. I hired him to…read morereplace the battery on my 2010 Honda Civic and inspect several parts that a dealer had claimed were leaking and needed to be replaced. He inspected them and showed me how each one was clean, dry, and completely fine. He then inspected the rest of the engine compartment and the undercarriage and showed me that it was all in great shape. Finally, he noticed that a previous mechanic had removed the plastic shroud for my front wheel wells and failed to install new clips to secure the shroud afterward. I had wondered about the gap he noticed for years, but I didn't realize it was anything other than wear and tear. He replaced the clips for no extra charge. I know it seems like a small thing, but to me, it speaks clearly to Roland's character: I believe he genuinely cares about doing right by his customers and taking good care of their cars. When I asked him about some issues with electronic parts on my car (e.g. a digital dashboard display), he let me know that his area of focus was mechanical service and advised me to take my car to an electrical auto shop. I was grateful that he knew the limits of his expertise, communicated them clearly, and stuck to them. I felt his quoted price was quite reasonable, and even after he performed more work than requested (still within about a 1-hour time slot), he stuck to his original price quote. I am very happy with the service he provided and the price I paid! I would hire him again in a heartbeat.

Rolland came to my house and went straight to working on the fuse box without having made sure the…read morehigh voltage system of my Prius C was disconnected. Major red flag #1. He spent 40 minutes prying at different parts and trying to forcefully remove my fuse box to get to the 100A fusible link that I had to tell him was located beneath and the assembly had to be unbolted to get to it from underneath. After 40 minutes of painfully watching him attempt to force things open. I politely asked him to stop as it was obvious he didn't know what he was doing and broke a few components off my housing. I tried calling him to let him know of the damages. He denied responsibility and said he was only at my house for 5 minutes. He told me to never contact him again and failed to respond to the before and after photos I sent. Do not trust this shady business. What went from a lb easy replacement of a 100A that I could have done myself but did not have the time to do so, resulted in several hundred dollars of parts in addition to more for labor due to gross incompetence. DO NOT TRUST HIM!

Literally just like the name says: stress-free. I called for an appointment and they had an opening…read morethe same day, plus they gave me a discount on the diagnostic. Naomi at the front desk was super sweet, and I ended up giving the workers a bunch of sour candy because I like giving people candy lol. Overall, it was a really good experience.

Review is for service on 1/13/25. I was having issues with a strong exhaust smell in the cab of my…read more2013 Chevy Equinox, and was in search for a trustworthy mechanic to take a look and hopefully repair any problems before an upcoming SoCal roadtrip that I was taking with my family. I used Yelp to put a blanket request for the Sacramento area, and Stress Free Auto reached out right away! I was able to take my car in first thing the next morning and was greeted in such a friendly and warm way. Knowing they had a few jobs ahead of me, they called a niiiice Lyft and made sure I got home free of charge! From there the communication was excellent. There were continual texts that provided information about their progress not only with searching for the main problem, but also a general overall inspection of my vehicle. Once complete they sent me an estimate, I called to coordinate which things I wanted repaired/addressed, and they sent over a finalized quote that I signed immediately. It was quick, informative, and quite literally stress free The main problem was a cracked exhaust manifold. Seems like an extensive repair, right? Well, they let me know later that afternoon that they were done! Amazing same day service! Absolutely incredible. It's been a month since the repair and I haven't had any issues. So, in my book, that's a job well done! The only small gripe I have is the cost. Again, it was same day service, so it's understandable that I might have paid more than I would have at another local shop, but they did offer a discount on the initial inspection cost. Some other shops roll the inspection cost into the cost of repairs, but unfortunately Stress Free doesn't do that. Plus, a couple of suggested repairs were somewhat of a laughable cost. If memory serves, they quoted me around $60 to replace wipers. I'm not sure if it was a quote for all 3, or just one, but I spent $15 on a wiper on the way home and installed it myself. Whatever, they are trying to make money! Despite my small price gripe, I will be using Stress Free in the future for any vehicle concerns I have!

I want to leave a review based off my experience. Vince, Farut and team are super respectful…read morecourteous and professional I can't thank them enough they made the car buying experience very simple and they did everything they could to appease the. They also went above and beyond as after buying a used car I had to check engine light come on not their fault just standard things and they still took care of me and made it right they have gained my confidence and Trust as a business I would definitely recommend buying a vehicle from this lot they have great vehicles and they're very methodical on the ones they sell higher quality used vehicles they definitely will have something you would need or would like again thank you a one wholesale and team you guys are amazing I really appreciate you

If your smart never ever ever buy a vehicle from this deceptive bs used car lot. I…read more recently purchased a 2017 Subaru Impreza from them. While out on the lot looking at the car I had asked the sales person if there was anything wrong with it, he replied no, no problems. I don't know much about engines so I took his word on it. 41 days later while driving the car starts smoking. I brought it to a shop to get a diagnosis turns out it has a head gasket leak and multiple other issues. I sent them an email asking to remedy this problem and they have not gotten back to me. This is totally dealer fraud. So now I have a broken car that I can't drive, still have to continue making payments on it. And now have to find and pay for a lawyer. please save yourself the stress and never purchase from this untrustworthy dealer.

I've been going to Mike for about 15 years. As a single parent I was hoping to find a honest car…read moreplace with reliable descent vehicles with reasonable prices and monthly payments. Mike at Auto Finance is that person for me and my family. Never had a problem vehicle from Mike. I highly recommend Mike and Auto Finance to everyone I know that needs a reliable vehicle from good people. And don't forget Margarita, she will take care of you rather Mike is in the office or not.

Amazing experience every time I bought my first car three years ago and recently came back to…read morepurchase my second vehicle. Great customer service car comes with the warranty overall great experience.

This is a professional, high quality auto body repair shop. I was very satisfied with their…read morecustomer service and estimate that was given. 5 stars + very friendly people.

I found this business through their high Yelp reviews and they did indeed live up to their ratings…read more Alex and Katrina are both amazing front desk personnel. They clearly take pride in their customer satisfaction and hope to really build a good brand and reputation. They do a good job with their work, give generous quotes, and will treat you with kindness. These people felt like people you could be friends with. If you're looking for auto body or paint done, come here!

Walked in on a Tuesday and got my car's front struts replaced and an alignment done in 3 hours!…read moreThey were fast and helpful. I got picked up, but there is a park and a clean and welcoming animal shelter walking distance if you need to kill time!

I was looking for a decent place to get my front brakes replaced. I called the Toyota dealer and it…read morewas $325 for generic parts while Toyota parts was $420. This was just for the pads no rotors. I got a hold of this place and they gave me a quote of $460 with new rotors installed too. The reviews on this place were really good on Yelp Plus I knew some of the people who reviewed them. So I tried them. I called the next day to see if they could fit me in and they said they could do it in a couple of hours. I was going to wait there since the wife was at work. I brought my car there and they looked over my car and ordered the parts. They would be there in 15 minutes. These guys seemed really knowledgeable and very friendly. He gave me $25 bucks off for paying in cash. Anything off is good. Just a note if you use a credit card the company charges 3% more so cash is much better. Their waiting room has lots of different seats to sit in and there were two really padded chairs so I was really comfortable sitting while they worked on my car. The really nice thing about them is the speed. my car was done in under one hour . that was amazing. They guarantee their work for one year. I love it. I will be coming back for my other cars if I need work done again. Top notch place SO far my brakes are smooth and quiet. I don't think they tested the brakes when they were do because later after driving a while there was smoke coming from the brakes. It happens if the film on the pads are still on there or you leave some grease from you hands heheh. Still working great and I could see that they turned the rotors by looking at them .

Brought my Audi Q5 in for some vibration issues. NIKO was prompt in evaluating my car. His…read morerecommendation was a simple fix and it was completed in 1 day. Even though i didn't ask for the service, Niko also took time to look at my breaks since my "check breaks" lights were on. Non-issue there and no extra charge either. I felt like he went above and beyond what was asked and delivered as promised. Thank you NIKO. I may have found my new mechanic.

Super kind respectful and just a very nice person he takes care of your car and will do the best…read morework makes sure that your good and just gives you a one of a kind awesome experience