Worst doctor experience I had. If you want to see a Pediatrician that is accessible, patient and…read moreunderstanding, DO NOT go to Dr.Renda. She is always too busy to talk, no time to listen to your concern. I only saw her twice during 3 years with her, don't know what is she busy with in life/work but not with her patients obviously. Our appointment was postponed for months because of her schedule. If we need to see a doctor then we will see her coverup. Then why do we follow your practice? We also got rejection but sent to ER with an nursery elbow kid. The doctor there spent literally 2seconds to heal our kid, and educated me how-to at home. What's the point to have an injured kid waiting in the ER room for hours while it's so easy for any pediatrician? Awful awful awful. I'm so glad we are out of here. P.S. she did Refered us to some specialists. After half a year we are still waiting to see the specialists. Does she care? NO!!!

We love Dr. Renda! She is so patient and understanding to us as first time parents. She's an…read moreincredible lactation consultant, I definitely would have given up if it wasn't for her. Dr. Angola is amazing as well. We barely made it in after our first night home with our baby because she wailed all night. Dr. A took her time to speak to us in our sleep deprived state to make sure we had a plan to get us to our next appointment.

My son has 2 insurances. My husband is primary, I'm secondary. Miriam -who's the office manager…read moreinsisted on waiting to make an appointment before she spoke to the insurance company. Okay, fine. I needed a sick appointment for my son and despite him being ill, I waited 3 hours for her to call the insurance agency and get back to me. I know something about insurance and billing being in the healthcare industry. I had a feeling my husband's insurance agency was going to provide misinformation because insurance companies don't want to pay when they hear a secondary insurance is involved. Despite her knowing for a fact that the primary for the child is whichever spouse birthday is first (my husband) she didn't go on her own knowledge and even stated that she knew the information that was provided to her was wrong, she denied giving my son the sick appointment. I've never experienced such backwards thinking at a doctor's office. I never had issues or bills from my son going to the doctor- pediatrician or urgent care. We just moved from NYC so this level of ...weirdness is baffling to me. I know that this woman made me wait 3 hours to tell me she can't give my sick son an appointment because of misinformation she knows is wrong. Ridiculous and highly disappointed.

The front desk administrator (Miriam) is just so kind every time. The schedule is really…read moreaccommodating because the office opens late and on Saturdays. If you're looking for a pediatrician that will be playful and informative sorry Dr. Hammoud isn't your guy. He gives me the impression of someone that was forced into the profession or he just doesn't like my kids! Not sure, he doesn't have a warm vibe, however he agreed to not give my children all the vaccines on one day. It's more visits, but that works for me as not many places accommodate parents with such requests. From my experience his medical assistant are new each time I have been in the office. As far as the esthetic of the office, the waiting area could use some remodeling or at the very least some new chairs. I'm suggesting plastic or leather like chairs easier to sanitize because the current chairs are screaming bedbugs so I never sit in the waiting area.

Very poor experience with this physician. She refused to prescribe a very basic pain management…read moremedication, for absolutely no reason. She said she was going to move or retire, so I suspect her personal or professional problems were reflected on her patients. Very unprofessional.

I agree with Cornelia and Christine. I had another doctor there who left so I was also stuck with…read morethis doctor, and at first when it was just a small thing say like a cold, or a mosquito bite well, it was simple. But once I needed moral support, understanding, and gentle care, forget it. She is condescending, old fashioned to the point of paranoia, as in, not open to any suggestions or what you see your needs are, narrow-minded and in the end it she was being I felt really rude, to me. Awfully uncomfortable. I am NEVER EVER going back. I prefer to suffer anxiety occasionally than to be in front of someone with such little feelings for us the patients. We are not a number, we are a person with feelings. I understand that the world is full of drug problems, but some of us are just regular people, who need occasional help, for occasional general anxiety. I will go back to homeopathic medicines before I am encountered one more time but the ruthlessness and coldness of some Western medicine doctors. I anyone knows a good, nice, caring doctor please let me know. (Oh, and by the way, I have been going to this office for more than 19 years, and because of COVID I didn't go back in 3 years, I don't have insurance and they charged $290 because they said "I was a new patient" - very frustrating. I said what about COVID? We were all on lock down, and they said, that does not count..) Not very nice. At all.

I'm writing about my Nov-2011 visit. I can't speak for her medical expertise since I haven't seen…read moreher in years but her new office is a JOKE. I sat in the waiting room for 2 HOURS. When I got up to inquire if I'd be seen next (this was after waiting an hour and a half) the receptionist acted as if I was bother her and how dare I even ask such a question. The staff is extremely rude and unprofessional. When I finally was seen by the nurse, I was with her for about 15 minutes, and I'm being generous on the time. She sent me for blood work and told me I didn't need another appointment and once they got the blood results they'd call me if necessary. Well, after waiting days, I still hadn't received a call. After my THIRD attempt to call and speak to someone (oh, and this was after I called and was placed on hold for over 15 minutes; finally I hung up and just called back since they probably forgot about me) I was told all my results were fine but to schedule another appontment for in a month. When I asked why since that isn't what the nurse said the receptionist quickly changed the tone in her voice and let the attitude come out... Needless to say, I'm now seeing a new PCP and just went for new blood work since the previous requested work wasn't thorough and most likely IS an illness while this office was so quick to say everything was fine.

Dr. Gentes is a wonderful doctor, who cares and listens to your concerns, and does not rush through…read moreyour appointment. I have been seeing her for years, and know that I am in excellent hands. However, there is a woman at the front desk by the name of Amy, who is extremely rude, and unhelpful. I have spoken to her twice, she is argumentative, would not let me finish speaking, and started her sentence with "no, no" and tried to give me misinformation. I was returning a call to Dr. Gentes' nurse, and Amy told me that I could not leave a voicemail, which I had done about a month previously. She did not give my message to the nurse, who called me, and was very upset that she never received the message, it not only has caused a significant amount of wasted time, but has also compromised my care.

Poor bedside manner. After explaining a series of potential issues with a family member in his…read morehospital room using "doctor speak", when the patient asked her to just go over the issues one more time (clearly he was processing a lot of info and wanted to make sure he had it all), Dr Gruss said "No, i already told you. I don't have time to repeat myself if you aren't listening, i have to get to my office." I was APPALLED! She is dealing with sick people here, not school children who have misbehaved. Should you come across her at norwalk hospital, you may want to ask to see another Dr, or just be sure you're paying attention bc she's not about to go to any lengths to make sure you understand what's going on w your health.

I thought Dr. Gruss was very compassionate and had very nice bed side manor. She was one of the…read moremany great Doctors affiliated with Norwalk Hospital who helped me deal with a very serious diagnosis. I thought she was thoughtful and caring and I am happy she is my Doctor. I have referred her to others and I will continue to.

Friendly staff I was able to get my surgery set up very quickly and with little inconvenience. Dr…read moreFriedman is especially nice and answered all my questions.

I love this office! Every employee there is so kind and so…read morewilling to help and accomodate! Dr. Nicora is kind and concerned but more than that he's empathetic. It's so rare to find a doctors office that treats it's patients with respect instead of as a necessary evil. If you're looking for a primary care physician, I highly recommend Dr. Nicora and his staff.

The best. They are so warm and caring. In an age when medical care has become more and more…read moreimpersonal, this place is a gem. I am so glad to see them on Yelp. The doctors are caring, the front desk is fabulous and I cannot say enough. I will also add I hate going to any medical place, be it hospitals, doctors etc. I just do not dig it and have been known to procrastinate when I should not. This place took much of my anxiety away. I mean..honestly the wait is rarely long (rarely, very occasionally there has been a long wait but of my visits 90 percent have involved a very short wait time.) Their office is pleasant and seems clean. The ladies at the front desk are warn and have a great sense of humor! And I have loved all the doctors I have seen here. I would highly recommend this clinic .

Been using immediately medical care for over 20 years. Open 7 days a week with very competent…read moreMedical general practitioners.