Rude and unprofessional. Made me feel extremely uncomfortable. If you enjoy being disrespected and talk down to, make yourself an appointment today! read more

Few patients look forward to going to see a endodontist. I represent the majority who do not enjoy any sort of dental intervention. However it became necessary so I had to do it. I was unprepared for the professionalism, kindness and efficiency that Dr Tolwin's practice offered. There was no waiting time - he kept to his appointment time exactly as promised. Beth is always wonderful over the phone and in person. Natalie is warm, professional with an appropriate sense of humor. Dr Tolwin kept me apprised of the process and everything that I should expect. Unmatched professionalism. Effective, fair-priced, friendly and amazing. This is seriously rare today. Mine was a fabulous experience. I believe he is the best in Chicago. read more

Was recommend by my regular Dentist (who opened her clinic just for me on Christmas Day and is amazing - Dr Dyoco at One Mag Smile). Anyhows, Dr Dyoco recommended Dr Tolwin for my crazy tooth pain. Bottom line, 5 stars. 1. SURGERY ITSELF Root Canal surgery that was fast and drama free. Don't think anybody in their right mind wants a root canal, but I guess I have to get one done, I would go back to Dr Tolwin. 2. COMMUNICATION Dr Tolwin was super communicative and let me know what he was going to do and why. As opposed to me with my mouth open for 15min wondering what the heck is going on. 3. FEES Not sure what is the going rate for root canal. Good news and bad news with insurance I guess. What was great is that the office manager clearly told me the total cost. What my insurance would cover, and what it would not cover. The final bill was what was communicated. No surprises, which is a good thing. read more

I am writing this review because I'm now pain free and able to make my flight to Rome for vacation because of this amazing doc! I was traveling from Seattle to Rome with a layover in Chicago when I started experiencing horrible tooth/jaw pain. After being referred same day(actually same hour) from a wonderful general dentist across the street, Dr. Tolwin squeezed me in to complete a root canal so I could make my flight for vacation. He was so personable and explained what was going on with my tooth and what he was doing to address the issue. I am so grateful to him and his helpful staff because I'm feeling so much better and I'll be eating pasta and drinking vino in Italy as planned. Thank you all! read more

I have to concur with the other reviews. I wasn't in pain but was told by my dentist that I should expect to be once the novacaine wore off, since they had hit a nerve. (Not their fault, just the result of a deep filling.) It was a Friday and their recommended endodontist wouldn't be available until Mon to see me. I didn't want to risk it so found Dr Tolwin who could take me that day. As the other reviews indicated, he was professional, extremely quick (less than 30 min), painless and overall a very pleasant provider. His staff was equally so. Very grateful for their attention and professionalism and highly recommend him for any endodontist needs you may have. read more

After a same day referral for a root canal, Dr. Tolwin was able to make a surgical repair to resolve a sudden tooth pain for my husband. We happened to be on a layover before flying to Europe and it literally saved us from scrambling to rebook the flight. The doctor and staff are exceptional and we are great-full for accommodating us on such short notice! I would recommend this place to everyone. read more

I saw Dr Tolwin for a Retreatment of an unfinished root canal. He and his staff were very professional in their jobs and I was out of there in 40 minutes! I have had several root canals and they have all taken at least a couple of hours, so to have it done so swiftly was a real treat. It was painless to boot, which made the experience a huge relief to me. Dr Tolwin was very professional, personable and efficient. I would definitely recommend him to all my family and friends. He even took my obscure dental insurance! read more

Dr. Terrence Tolwin has got to be the finest endodontist on earth! Painless root canal! Yes, PAINLESS!!! He is so completely thorough and has such a great technique that aside from a bit of soreness at the site of the novacaine injection, I felt no other discomfort after 2 procedures! I have never been afraid to go to the dentist, but this doc makes you actually ENJOY being in his chair. If you have need of an endodnntist, this is the ONE! I'm telling you, you will not be disappointed! Very friendly and extremely efficient office staff (Beth), who send timely reminders so you don't forget your appt. Not too pricey on the out-of-pocket costs. A definite YES! read more

I am 27 years old and this was my fourth root canal. I am like a dentist's dream. Anyhow, someone else wrote the whole spiel about endodontists. I think Dr. Tolwin is the best I have experienced. He was really quick, and explained everything he was doing and even showed me every aspect of the root canal. They also had instant x-rays, so it was kinda cool (and really not cool, when you think about how gross it is!) to see my tooth abscess. Anyhow, he was fast, easy, efficient, and really professional. I hope I never have to come back here, but if I do -- he is an endodontist extraordinaire. Also a Northwestern alum, for you Wildcats! read more

I'll start this out by saying that Dr. Tolwin is an endodontist, so he specializes in root canals. He has done a couple of root canals for me, including my first one. I was very nervous about getting a root canal, and they really helped me out with my fears. They are not afraid to use Novocaine, and they will make sure you are nice and numb. I would also have to say that he is quick and efficient, each root canal took a little under an hour. The office location, in the Loop, is easily accessible. I know they accept BC/BS. read more

I had my first root canal on Thursday. My dentist originally referred someone that was not in my network so I looked around and found Dr. Tolwin who was within BCBS and checked out his reviews here. I honestly don't understand what all they hype is about root canals. It was not painful at all and Dr. Tolwin had me in and out in no time. I was in his office for an hour at the most and that's with new patient paper work. The staff was really nice and very helpful over the phone. I highly recommend Dr. Tolwin. read more

Dr. Tolwin did two root canals on me and they were about as painless as they could have been. He and his staff are really very friendly. In general, a good experience. read more

i came to dr. tolwin for a two part root canal after a referral from my dentist. this being my first root canal, i was extremely nervous about seeing a stranger for a procedure with such a notorious reputation. i called beth, the receptionist, to set up my appointment. she couldn't have been nicer. she answered all of my questions & assured me that i would be "just fine," & that the root canal was nothing to worry about. finally, d-day arrives. dr. tolwin introduced himself & explained the procedure in great detail in an easy to understand & friendly way. he even tolerated all of my very detailed, very specific, questions prior to getting on with the show. during the procedure, dr. tolwin walked me through each step while it was happening, as well as how much time was left. within 15 minutes, we were done. wait, we're done? where was the painful procedure? when was i supposed to scream? the root canal was utterly painless. after the procedure, beth checked up on me to see how i was doing. i was a little sore, so dr. tolwin hopped on the phone & prescribed me some extra pain meds & antibotics. it did just the trick. a week later, i was back to get my tooth filled. again, a very easy & quick procedure with no pain. on my way out, i told dr. tolwin "hopefully i won't see you again" but i don't think he thought it was very funny -- probably because everyone says that. so, if you're reading this dr. tolwin - sorry! i would highly recommend dr. tolwin to anyone who (unfortunately) needs a root canal. he is friendly, comforting, cares about his patients & does an excellent job. if everyone saw dr. tolwin, root canals wouldn't have such a bad wrap! read more

Dr. Tolwin did some work on two of my molars about 4 years ago. Specifically, he cleaned up the so-so job that another dentist had done a decade earlier. Dr. Tolwin was extremely nice and helpful. It was not painful at all and I have had no problems since. I recommend Dr. Tolwin to anyone looking for a skilled, nice endodontist. read more

I had such a great all around experience at Dr. Tolwin's. The staff is amazing, friendly and proactive. I went in with horrible tooth pain and by the end of the day felt 100% better. They worked with my insurance plan and was only responsible for my co-pay. So many other endontists wanted me to file my own claims which I couldn't even fathom with my busy schedule and severe tooth pain. He and his staff are the best! read more

I've never been treated so poorly by a dentist in all my life! He was extraordinarily rude and condescending despite the questions I had were just basic questions about my long-term prognosis. Finally, he told me I had taken up enough of his time literally and if I needed more clarification on billing he would end my appointment to which he did. But, he did not even have the courtesy to remove the protective garment from around my neck. I had to remove the garment myself and then he had the nerve to tell me he would be billing me for a "consultation" although I came in for a full root canal retreatment. Stay away from this guy! read more

Hands down THE BEST Endodontist in Chicago. PERIOD. I, like many people, have dental anxiety. So, when I found out I needed a root canal, I wanted to die! (okay, maybe I'm being a tad bit dramatic, but you get my pain, right?!). Beth got me in the same day I called (seriously, I love her! she's the sweetest). There I went with sadness and a TON of anxiety. The Office is lovely, with a beautiful view of Millenium Park and Lake Michigan. Natalie, Dr. Tolwin's assistant, was super sweet! she made me feel at home. Dr. Tolwin came in and reviewed my Xray, and did a couple of tests to confirm the fact that I would need a root canal. He explained the procedure in detail, after some local anesthetic (this was the worst part of it all), he got started. I was out a half hour later. Quick and painless!! Natalie gave me some ibuprofen's for the road just in case I needed them, and Beth helped me schedule my follow up appointment (which went fabulously!). I'm SO happy and so grateful to Dr. Tolwin and his team, they seriously go above and beyond to ensure you have a positive experience. Root Canals get a bad rap, but rest assure they can be quick and painless. Thank you, Dr. Tolwin, Natalie and Beth! you guys are AMAZING!! read more

Painless Root Canal! My whole experience with Dr. Tolwin deserved 5 stars. Most importantly, the root canal caused me no pain, and it took less than 45 minutes. Dr. Tolwin always informed me of steps in the procedure and what to expect. While the Novacane was setting, he asked me about my home town and engaged me in conversation instead of waiting in his office like others dentists. On top of the actual root canal, Dr. Tolwin's office and staff exceded expectations. Small things like up-to-date magazines and a million dollar view made the experience notable. I would definitely return to Dr. Tolwin. read more

After my general dentist told me I would need an implant to replace a failed root canal that I had done in 2003 I decided to get a second opinion as I would prefer to keep my tooth if at all possible. I found Dr. Tolwin's staff friendly and personable. Dr. Tolwin himself was pleasant, knowledgeable and offered him honest recommendation. He gave me a thorough explanation of why he would not recommend retreatment and what to expect with an implant procedure. I feel better after seeing him going with my general dentist's suggestion. read more

I would highly recommend Dr. Tolwin to any one who is looking for an endodontist. I expected him to be thorough and professional but I was surprised by what a great communicator he was during my root canal. He explained the root canal procedure in such a way that I understood exactly what was happening next. Therefore, I experienced no stress during the treatment, which is unusual for me. From the minute I walked into his office, I knew I was in good hands because his team of Beth and Natalie are also extremely professional and helpful. It's very obvious that Dr. Tolwin cares deeply for his patients and their comfort. I'm grateful to my friend who referred Dr. Tolwin to me! read more

I went to Dr. Tolwin after a string of bad experiences with other dentists and endodontists. I prefer holistic modalities of health care and was very concerned about the possibility of a root canal. The first endodontist I saw was extremely rude and condescending when I mentioned I'd read about negative health consequences from root canal treated teeth. The holistic dentist I saw simply wanted to extract the tooth, which seemed extreme. Dr. Tolwin was the perfect balance: he listened respectfully to my concerns and gave me thorough answers to all my questions. I never felt rushed or belittled. In the end, he made me feel comfortable in my decision and even more comfortable in the procedure (it did not hurt AT ALL - amazing!) He is very warm, friendly and communicative and made the whole experience a pleasure Also, my husband's company was having issues getting us into the system for dental insurance so this made things ridiculously complicated in terms of payment. Everyone at the office was so understanding and helpful through out. A great experience from start to finish. read more

Great office staff and the best Doctor. I have had a few root canals done always one visit with no pain. Beth in front is awesome and very helpful. I went in Friday with huge toothache I had just had 2 cavities filled recently at my dentist but one of the went south. My dentist and an oral surgeon I went to did not know which tooth but the Doc Towlin nailed it within about 10 minutes it was the wisdom tooth. He said get it taken out. Beth sprung into action called 3 oral surgeon in loop and managed to get me in one of them just 1 block away to take me immediately with no appointment. Otherwise I would of had to wait till Monday a weekend of pain. Beth save me the whole weekend. I was playing golf that afternoon read more

I was very nervous to get my first root canal. Dr. Tolwin talked me through every step and was a calming presence. It hurt less than some fillings I've had. Highly recommended. read more

Excellent endodontist. My root canal retreatment went very well. Without Dr. Tolwin's attention to detail and thoroughness, I'm afraid I would have lost my tooth. Two suburban endodontists close to my home practically held out little hope to save my tooth before visiting Dr. Tolwin. I now have a temporary crown as I await the permit one from my DDS. Beth and Natalie are also fantastic. read more

Dr. Tolwin and his staff are angels in my book! I had two severe emergencies within a six week period and both times Dr. Tolwin and his staff went above and beyond to make me comfortable as quickly as possible. Dr. Tolwin was a pro, painless and, best of all, honest about my situation - he didn't push a procedure when he knew I wouldn't benefit. read more

I came in for a consultation on whether I would need a root canal. Once confirmed, I thought I would have to reschedule to get the root canal done but I was out of their within 15 minutes, all pain free! I had horrible expectations about root canals, but Dr. Towlin and his staff assured me that it is as easy as getting a cavity filled, and it really was. He explained everything and is very sociable. Beth at the front desk is the sweetest and so accommodating as well as his assistant. 10/10 would recommened! read more

I had a root canal about a year ago with a dentist in St Louis and it was one of the worst experiences of my life. Lots of pain, lots of pain meds, time off from work , etc. A year later I needed another one and was referred to Dr. Tolwin. When he gave me my Novocaine shot in the roof of my mouth, he said "that's the worst thing your'll feel all day" (which was just a little pinch and a bit sore.) He was right. I never thought a root canal could have gone that smoothly and quickly. Definitely recommended. read more

As everyone else has said on here, Dr. Tolwin is great. Very friendly and straightforward, and he has the experience that is necessary. Being my first ever root canal, I was a bit nervous going into the office. However, the only painful part was the Novocain, and after about 5 minutes into the procedure I was able to completely relax. At one point I wasn't even thinking about the procedure at hand, that shows how bearable it was. Of course, there was some throbbing and pain that night after the numbing agent wore off, but the next day not only was that better but so was the tooth and gum that was causing me the problem in the first place. Oh and from what I heard as a kid growing up about root canals and doing a bit of research, a lot has changed for the better. The technology and understanding has developed much since then, and as long as you have someone like Dr Tolwin working on you, it's nothing to fret over. read more

I have had three root canals performed, all by Dr. Towlin. All were totally painless both during the procedure and afterward. The first one was done under :"emergency" conditions and I lived in the Chicago area. The last one was performed as a result of my own personal dentist , Dr. Astrid Schroetter (who has a wonderful working relationship with Dr. Towlin) receiving a call from me regarding discomfort. I made the trip from Madison, WI where I currently reside and Dr. Schroetter, anticipating that I might need a root canal, called Dr. Towlin's office to inquire about the possibility of their fitting me into their busy schedule.. Not only did they accommodate me, but as usual, the staff and Dr. Towlin were their customary pleasant and friendly selves, making the visit efficient, relaxing and comfortable. Believe it when I say that one can actual "enjoy" a visit to an endodontist. I was able to return t Madison that same day. And Beth called me the following day just to check. Needless to say, being in the expert, skilled hands of Dr. Towlin is well worth the trip from Madison to Chicago. As long as I am capable of getting there, I would not even consider anyone else. read more

Dr. Terrence Tolwin and staff are great at making you feel comfortable, very approachable and explained everything along the way - first root canal - and I have to say painless. I am very anxious when it comes to dental work and they made sure I was at ease and comfortable during the entire process. read more

I recently went to see Dr. Tolwin for a root canal. The wonderful office staff was able to get me in very quickly. When I walked into Dr. Tolwin's office, I was in tremendous pain. After my appointment, I couldn't believe how much better I felt. I cannot thank them enough for taking such great care of me. Not only were they able to get me in quickly, but they are such great people to deal with. I would definitley recommend Dr. Tolwin. I would go back to him for a root canal any day of the week!!! read more

Yesterday was my first appointment for my root canal with Dr. Tolwin and I can not say enough good things about my experience. I was completely terrified going in to the point that I was feeling faint and I left feeling so relieved and confident that my next appointment will be just fine. Dr. Tolwin was thorough and incredibly kind. He answered all of my questions and put me at ease immediately. I had to have a root canal in between two crown appointments with my dentist and had so much anxiety about the pain but it truly was painless and simple. I was in and out in less than 40 minutes and am feeling very little discomfort the day after. I would highly recommend Dr. Tolwin to anyone needing a root canal, especially chickens like me! read more

Good experience with Dr. Tolwin...from the initial phone call to the actual root canal itself. Beth, Natalie and Dr. Tolwin were all professional and friendly. They answered all questions I had patiently and the actual root canal itself was actually quick and painless. I thought I would be in pain once the numbess wore off but nope. I actually had more pain during my crown fitting than I did with the root canal. I also appreciated the fact I actually overpaid for my visit due to an error of the insurance not specifying my deductible had been met...and Beth contacted me, informed me of the error and said a check for the overpayment would be mailed. Got it the next day. I appreciate a business that has integrity. Book an appt. You won't regret it. read more

Dr. Tolwin is an amazing endodontist. I was referred from a dentist in the building and walked into the office hysterically crying from being in such pain. He was able to fit me in immediately. His office manager Beth assured me that I would leave the office pain free and smiling...and she was right! I did not experience any pain from my root canal. Dr. Tolwin was quick, efficient, and described everything he was doing to my mouth in great detail. This helped ease my nerves, especially since it was my first root canal. I did experience some pain when the novacaine wore off, however with ibuprofen the pain subsided. I even took an hour walk after both visits (it does require two separate visits which can be seen as both a pro and con). It would have been too difficult to do a full workout such as yoga, run, or a cardio class as my mouth was a little swollen from the novacaine. Also I was able to eat several hours after, unlike when I recently had a cavity where I was unable to eat for the rest of the afternoon/evening. Also another plus is he took my insurance. If you need a root canal and want pain-free care then I would highly recommend Dr. T! read more

I went to see Dr Tolwin after my original oral surgeon had to cancel due to a death in the family. Dr Towlin performed my third root canal and did an amazing job. Very little pain and discomfort. He explained the entire procedure and put me at ease. The actural root canal only took 2 songs on my iPod to complete. I felt no pain afterwards and was back to normal the next day. His staff is extremely friendly and called me the next day to make sure I was feeling ok. If you need a root canal, go to Dr Tolwin. The procedure is not as bad as you think. read more

Went for my first root canal. The only discomfort was the Novocain shot. I cringed a bit once drilling got close to the nerve - Dr. Tolwin immediately noticed and gave me some more and then I didn't feel a thing. Minimal soreness later in the day (take the 800mg ibuprofen he gives you afterward) and nothing the next day. In and out in under 45 minutes. read more

I went to see Dr. Tolwin for my first (an only so far) root canal and he was great. I get pretty anxious about dental procedures, but he was patient and reassuring. He promised it wouldn't hurt and it didn't! Got it done quickly and now the tooth is fine. read more

Terrific experience with Dr. Tolwin for a particularly bad tooth requiring a root canal. Initially treated for infection (right call!!) and first procedure followed in 72 hours. Absolutely NO PAIN despite sensitivity of tooth. Great assistants, Natalie and Beth, were comforting and caring. Highly recommend Dr. Tolwiin and his professional staff. read more

I have had MANY dentists and Dr. Tolwin is by far the best I have encountered. I believe the best doctors are the ones who enjoy what they do and explain procedures so well that you feel like you've learned something when you leave their office. Not only was my root canal painless and quick but it was entertaining! Dr. Tolwin and his assistant, Natalie are so friendly and you can tell they enjoy working together. Beth was extremely helpful and called the next day to see how I was feeling. I have never been to a dentist who's office called me to check in unless it was for an appointment confirmation call. I'm so happy to have had such an outstanding experience at this office and although I do not look forward to needing future root canals... I'm happy that I have found the best endodontist in Chicago. read more

This was my second visit to Dr. Tolwin and again he worked his magic. This time the procedure was a bit complex as the root canal was performed on a tooth that had a crown on it. Absolutely no pain and discomfort! It was very quick and I was in and out about 20 minutes. The best place to receive endotontic care in Chicago for a very fair price! Great value. Thanks, Dr. T! read more