They never called back after I left a message. Also waited weeks and called back and they answered, "hello" and then hung up. I called back and they hung up without saying anything. Bizarre read more

I wish I could give these people 6 stars. I brought in a person who is VERY anxious about any kind of dental procedures. dr. Rocha took her time, explained everything, dried the patients tears, pet her face and spoke soothingly to her until she was ready. When I need to have something done, I will 100% go to Dr. Rocha and recommend her to everyone I know! read more

Excellent office. Staff is very professional and friendly. Dr. Haxhia is very professional and knowledgeable and I am very happy with the results of the work, the procedure was smooth and very well done. read more

Highly recommended from other trusted dentist. They delivered. Honestly provided different options possible. I liked that they want to keep your teeth if possible and they seem to care about what they do. read more

I was referred to this dentist for an emergency root canal by my wonderful dentist. I suffer from severe anxiety and panic attacks with my regular dentist, who is a genius and kind, so I was really worried about having to go to a new dentist for an emergency root camal. My sweet dentist(Dr. Patel from a Sparrow Dental) and Dr.Rocha coordinated how much anxiety medication I needed to fake to be okay during the apt. Once I got to the practice it was very clean and nice. I was so reassured that the receptionist had also just had a root canal and felt okay. Jonathan took me to my room and took some X-rays. Then Dr. Rocha came in and started numbing me, the only slightly painful part. After that, Dr and her assistant Jonathan got to work. They work like a well oiled machine because before I knew it, we were done! A pain free appointment! I didn't even feel pressure or anything. It was amazing! If you're a baby like me and start crying when your doctor tells you, you need a root canal, then come here. You won't feal anything Signed, A person that cries at the dentist on the reg read more

Dr.Rocha and the staff were all amazing when I went in for a pretty hefty root canal procedure. I was pretty nervous going in but to my surprise, there was very little pain during the procedure and the days that followed were also fairly painless! My entire life I had been told you never want to get a root canal solely because of how painful the procedure can be. I'm now assuming all those people just didn't have very good dentist/endodontist! read more

Horrible!! Overcharge patients even with insurance!! Charge for 3d xray, cause insurance won't cover. Asked for regular xray, like they used to do, was told that they do not know how!!! WHAT!!! RIP OFF!! STAY AWAY!!! read more

This was by far the most pleasant experience I've had with a dentist, and I'm the biggest baby in the world when it comes to any dental work. They're patient and kind, even when I'm being super sour. The only painful part of my tooth extraction was during the anesthesia and after that, nothing. Super COVID safe, I would recommend them for anyone needing a root canal or extraction! I'm looking forward to getting an implant with them in a few months and feel like I'm in good hands read more

Dr. Rocha provided me with excellent care for a root canal procedure. I felt safe in her hands, and my mouth is completely healed up and feeling fine. read more

I've never written a review for anything other than food haha but my experience with Dr. Rocha was amazing. I had to come in for an emergency root canal (my first one) this morning and her staff took me in ASAP. The front desk ladies were so kind and explained everything financially before the procedure. Crystal, Dr.'s assistant during the root canal was so wonderful. She had a smile on her face and knew I was in extreme pain and assured me everything was going to be ok. Dr. Rocha was FANTASTIC. She is so quick with the procedure and she was so funny when she carried a perfectly normal conversation the entire time. Not only that, she played some great music and was singing along to it which made me feel like I was not getting a root canal. Really eased my mind. What a wonderful experience for something that isn't pleasant to begin with. I would recommend Dr. Rocha to anyone if they ever need a root canal. Also, the office is beautiful and clean and it doesn't feel like a dentists office. read more

Excellent facility with incredible knowledgeable staff and outstanding service . Highly recommend it

This was my 2nd visit to the clinic facility. Dr. Regina did a smooth root canal. Location of the clinic is very conveniently located, right off the i90. Very warm welcoming, friendly, professional, informed and multilingual staff. I highly recommend the facility. read more

I just got an emergency root canal and the doctor and team stayed late to accommodate me. They were very COVID-conscious and provided really great care. I have nothing but positive things to say! read more

I found myself with a broken tooth and intense pain amidst a global pandemic and Dr. Rocha and Jonathan did an incredible job of communicating with me, easing my anxiety, making me feel safe, and completing the procedure with zero pain. I was impressed with their Covid procedures, their care for their patients, and the overall experience. While the hope is that I will not need further endodontic work, but if so there is no doubt that I will be returning to Bucktown Endodontics. read more

My root canal was pain-free and stress-free. Dr. Rocha is a skilled craftsman that combines art & science. Her hands are gentle and smooth like she's sculpting. A lot of other dentists are ruff or push to hard but you're in good hands w/Dr. Rocha, literally. I was as comfortable as could be. I think she's a healer too cause i was told by 3 dentists that the pain & sensitivity in my teeth was from grinding but that disappeared after i saw Dr. R. I also had jaw pain & that's almost gone too. Everyone in that office was chill. It had a laid-back vibe an energy that made you feel relaxed. Could i say i enjoyed a root canal? Well, after the 5-10 min of heavy drilling, yes...i can (and i was a wreck when i first got there). She'll play your favorite music but if you want to hear Dr Rocha's beautiful voice sing to you in Portuguese i'd do that. She's as real as it gets like you'd want to be friends with her. The dentist techs are also very skilled. The front desk was professional and helpful. Whoever wrote a bad review.... i can bet it was your fault not the office. read more

I had to get an emergency root canal yesterday after a piece of my back molar broke off. I was extremely nervous because these things can be pricey and I have terrible teeth so I was expecting the worse. However, the procedure went great and Dr. Regina really eased my nerves. Her technician, Joe, took a few radiographs and you can tell Dr. Regina and her staff get along beautifully! Throughout the procedure, I started getting a bit more nervous because of all the drilling, but Dr. Regina would start singing along to the music playing and I'm not sure why, but her laid back attitude totally calmed me. If I ever need a root canal again, which is probably likely, she is the first person I will be going to! She also informed me that she had to cut my gums since the decay was so substantial, said I'd feel some pain once the numbing went away. NO PAIN! She is absolutely amazing at what she does. read more

Referred by my dentist for a root canal, I was hesitant to go thru with it since I was not in any pain. Upon reading reviews I sucked it up because well who wants to get a root canal? Glad I did. What a pleasant experience as far a root canals go. Felt absolutely nothing other than the prick of the lidocaine shot before the procedure. Not sure I could've fallen asleep like others have said but def 2 thumbs up. If you need a root canal, go here, you won't be disappointed. If I ever need one in the future, I'll def return here read more

If anyone gives Dr Rocha less than 5 stars, they need their head checked. I've had three root canals done in my life and my second one was traumatic beyond belief. I told all of the staff this and everyone assured me that she was the right doctor. They couldn't have been more right. The office itself is very modern and clean, and the staff is unbelievably courteous and gentle. Dr Rocha was extremely cautious and gentle, and made sure I was comfortable the entire time. People like me hate having dental work done. Dr Rocha really is the real deal and if you ever need a root canal, don't hesitate to make an appointment here. read more

The doctor and staff was very sweet. But I had a few upsets throughout my visits. I had three visits to try and get a root canal done. It was extremely difficult bc it was a "live tooth". I felt everything each time the numbing def. Didn't work. It was not comfortable which did not make the visits easy. I was sent home on steroids and to come back a few days later to try starting the root canal again. During that time I was in extreme pain bc they aggravated the tooth. Finally at the last visit I the pain was more tolerable then the first visits. And she was able to complete it. After a month my tooth was still sensitive and felt like there was something in the tooth causing pressure. They kept saying that it would get better. But now after 5 months the pain is back worse and it's extremely sensitive to cold. Well see what the second opinion suggested. Another complaint like normal offices you pay the difference from your insurance upfront and any over payment they will refund you. I received a noticed from my insurance I over paid the doctor shortly after my visits. 2 months later I followed up for the refund they said they will mail it out in two days. Three weeks later still no check. I called and followed up and they said they mailed the check out the week before. A month later I get the check with it dated with the year 2018. the doctor was extremely sweet. And after seeing the reviews I may just had a bad experiences with the office. But it was just one after another issue. But hey no one likes going to the dentist read more

They told me I need a root canal on the wrong tooth and needed to get it the next day. They claimed I had referring pain and tried to sell me on $3,000 on a root canal. Regina was short, did not take the time to care about the other tooth that was causing me pain and just choose the easier route of not finding out the real reason I came in for. read more

Dr Nares saw me on short notice when I was concerned about some pain. So great! Jonathan the assistant is so nice and friendly too.

I have had so many root canals at different locations that were from very painful experiences to mediocre pain to no pain so my anxiety was a bit elevated knowing my son needed to see an endodontist for his front tooth with a possible root canal. I have paid uber amounts of money too which goes with the territory. Wow! For my 13 year old son to say " I like that doctor", it speaks volumes. Dr. Rocha was SO friendly, kind and very knowledgeable. My son needed a root canal today on his front tooth and he was nervous about it (pain, needles etc, who can blame him eh? ). Dr. Rocha broke it down in detail, alleviated my son's anxiety with a smile, a little joke and just a soothing dental chair manner. Her staff were friendly as well.She knocked out the root canal in an hour with a bleaching process too for his discoloration. He was a trooper as she was great. Its a small office in front but I don't mind as its clean, very organized and Dr. Rocha comes with a great reputation from my son's dentist. There is no other place I would have gone. I am blessed we received this referral from my son's dentist. Hands down a gentle and very minimal pain experience for my son. read more

After a root canal I had done at my general dentist failed, he decided to refer me to Bucktown Endodontics for it to be retreated. I had never been to a dental specialist before and wasn't sure what to expect, but from the first contact with Dr. Rocha and her staff, I was impressed! Dr. Rocha is one of the most friendly and kind dentists I've met. She was very warm in her bedside manner, which I felt was really important, given how scary dental work can be. She took time to ask me questions, explain what she was doing, and I never felt rushed at all. I felt like I had a clear understanding of what to expect and she was more than happy to take extra time to address a few questions I had about the process. In terms of her actual work, I must say that she was outstanding! She got me numb almost immediately (which has historically been very difficult for my past dentists to do), and the procedure was painless (yes, I said it...a root canal, painless!). Because of some infection we had to spread things out over a few visits, but each time was the same...great customer service and really attentive dental work. She was very thorough, explained possible complications that could occur, and also took time to closely examine x-rays and confer with staff to ensure she had fully addressed the failed root canal. After my appointments, her staff also took the time to contact me the next day to check and see how I was doing. When I did have a question, the staff had Dr. Rocha contact me right away, and, again, Dr. Rocha took as much time as I needed in answering questions for me. This is a great establishment, from the decor (soothing and modern), to the office staff (friendly and accommodating) to the doctor (Dr. Rocha gets an A+ in my book both for her bedside manner and her thorough dental work). I'm happy to say I'm finally pain free from that root canal, and am glad to say I have now found both a general dentist (Clearly Cares Dental) and a specialist (Bucktown Endodontics) who are both skilled and caring. Thanks Dr. Rocha! read more

If every dentist and endodontist was like Dr. Rocha, the typical fear and loathing people have of the dentist wouldn't be a thing. My (also wonderful) general dentist has twice referred me to Dr. Rocha when I've needed care beyond his specialities. Both times I was in extreme pain and required root canal therapy. Is it normal to look forward to a root canal? No, it's psychotic. But after my first experience with Dr. Rocha and knowing that I was about to have a second, I actually did. Each time, the staff at Bucktown Endodontics quickly worked me into the schedule for a consultation and treatment. Before doing anything, they will walk you through costs, insurance coverage, and payments so that you're in the loop. During my latest visit, Dr. Rocha and her great assistant Johnathon offered to work through lunch (the same day) to perform the root canal I desperately needed, saving my sanity after days of extreme pain and misery. They made sure that I was comfortable, knew what was going on, and not in pain during any part of the procedure. Please do yourself a favor and book that appointment you've been putting off. You'll feel so much better after your visit. read more

I had the most incredible experience with Dr. Rocha and Johnathon. They went over and above to calm me down before my procedure and inform me of everything i needed to know being pregnant and undergoing treatment. With beautiful Portguese music playing and gave me a blanket to keep warm, and numbed me so I wouldn't feel a thing, it ended up being the most relaxing part of my day! Root canals used to make me so anxious, and this was the opposite of that. I HIGHLY recommend Dr. Rocha and Johnathon to treat you as well! By the way, the offices are stunning and brand new inside! read more

The ladies at the front desk Alma and Elizabeth are amazing, patient, and do a great job of explaining everything. Dr. Rocha is very thorough, funny, nice and thinks she belongs on the Voice. Lol. I enjoyed my experience here today. read more

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I hate the dentist, the thought of the dentist brings me to tears... which is why I had to see Dr. Regina Rocha, because I had waited 8 years to go in for a regular check up, and it was only until I couldn't bare the pain in my tooth any longer that I finally went. That being said, this was the best possible experience I could have had at the dentist. I got a root canal here, and as scary as it was, Dr. Rocha was so warm, and so friendly, and so gentle, and even sang to me in Portuguese. The only pain I felt was from the anesthetic shots, which she warned me that I would feel a pinch, and it wasn't even that bad. She tested my tooth with ice before she started doing any of the drilling or scary stuff. I couldn't feel anything throughout the entire procedure. Her and her assistant made me laugh throughout, and put my mind at ease. The receptionist was warm and friendly, and seemed interested in learning more about the practice and procedures. Everything was explained to me with just enough detail but not too much detail. The whole shebang took a little less than an hour and a half. They checked with my insurance when I made the appointment and outlined what I was expected to pay before the procedure so I knew what my out of pocket cost would be going in to it. No surprises there. Hopefully, I will not require Dr. Rocha's services again, but if I do, I know that I am in safe hands. I would absolutely 100% recommend her to anyone and everyone. read more

I'll tell you this...I'm not scared of much. I dive with sharks, I ride dirtbikes, I do crazy things all of the time, but I am irrationally and unequivocally afraid of the dentist. Like, crying-shaking-panic attacking afraid of the dentist. I was not happy that I had to go to Dr. Rocha to get two (!) root canals done. When I arrived at her very modern, clean, and soothing office, her hygenist immediately put me at ease. I was settled into a chair, had X-rays taken, and then the doctor came in to discuss my treatment. I told her of my crippling fear (I didn't cry during my X-rays, which was a win in my book) and Dr. Rocha numbed my gums for the anesthetic and talked to me about my previous bad dental experiences. She promised me she wouldn't hurt me and actually waited after the first couple of numbing shots to give me more when I was number. I didn't feel a thing for the deep, ouchy shots. Then there was drilling, and filing, and gross suction-y stuff but there was also humming, and singing, and joking, and checking in on me. Next thing I knew, I was being sat up for the final X-rays, and voila! All done. This was without a doubt the most painless, relaxing, gentle experience I have ever had at a dentist office. I was so relieved at the end of my appointment that I gave Dr. Rocha a hug. I HUGGED MY DENTIST. That's crazy talk. If you've been putting off some serious dental work, take my advice: do it. The longer you wait, the worse it gets and if you are in the very capable hands of Dr. Rocha, you'll feel better for it in the end. read more

I had my first appointment at Bucktown Endodontics the other day and I couldn't be happier with my experience. Dr. Regina Rocha came highly recommended as the specialist in endodontics to look at two teeth that might require root canals. It just so happened that both teeth did require root canals. This being my first root canal experience I did not know what to expect. Dr. Rocha explained the process in great detail and all the dental work was done with great precision. I had no pain during the procedure and my recovery process went very well with minimal discomfort. Bucktown Endodontics is a very comfortable office with a friendly group of people running it. They greeted me when I walked in and I found it to be a welcoming atmosphere. I would definitely go back to Bucktown Endodontics if I need to have a root canal treatment again. If you require a root canal treatment I highly recommend going to Bucktown Endodontics. If you want the best for your teeth I highly recommend Dr. Rocha. read more

I've never been afraid to go to a dentist but recently developed that fear! I recently had a horrible HORRIBLE pain in a tooth I had a root canal done over 6 years ago. I went to my current regular dentist ( not the one who did root canal) and he immediately knew after some xrays and a quick exam I needed to see a root canal specialist (Endodontist) they called around and they were able to accommodate me here. I am so glad they took me! That first time was pure HELL. I have a ridiculous pain tolerance and that's my issue I go in for things when I'm in immense intolerable pain...very bad I know, I just can't help it. So when I get there and she started messing around and attempting to numb me I just couldn't take it. I was a hot mess, crying, no sobbing out loud, all types of things running down my face. Ugh. She ended up doing more xrays to really see what was going on and I guess that old root canal got infected and got an abscess! How crazy! I felt so gross knowing that was growing in my gums! And the pain it produced I wish that on no one! Well maybe one or two....;) We could not proceed that day so I came by the next to get checked again. Inflammation was still bad but I was tolerating pain better with home remedies and some ibuprofen. Today I went back and I was terrified. Terrified for nothing! It went so smooth and I felt so relaxed this time around I swear I could have dozed off. Nothing really hurt during the procedure. She had to redo that old root canal. So imagine. Yuck. I wish she could be my everyday dentist. The entire staff and office is so warm and welcoming I felt like I was walking into my family's homes to hang out lol. Even my daughter mentioned she liked it there when we left, she was waiting up front reading. I am so thankful for Dr. Rocha and her staff. They just run so smooth and professional. I already feel so much better! read more

As unpleasant as it is to get a root canal procedure done, Dr. Rocha made it as comfortable as possible. Her assistant (Jonathan I think?) was very efficient in getting everything prepped, taking x-rays and keeping things on schedule. I liked that they played a little music during the procedure. The front desk staff is very pleasant and they are very informative on the phone. They clearly explained the financials and the insurance information so that there were no questions or confusion. read more

Dr Rocha is great but her front desk staff need some work. I wasn't notified to confirm my appointment or any insurance coverage details because they said they had the wrong number even though I had called to make the appt. Ya fat fingered the number. Own up to it! They reached out to my referring dentist and said they have the wrong too (they don't). They didn't bother to contact me via e-mail (or try a simple Google search). Would I hire them as employees? No. read more

Today was my very first experience in Bucktown Endodontics and it was very nice one . Last night i had severe toothache that i couldn't sleep at all . this morning i went to their office and explain my pain .right away they accepted me and even Dr. Rocha had full schedule she took care of me . She is very skilled and focused and knowledgeable . All staffs where very professional and kind . I really like this place and recommended. Nazia read more

I had an Emergency Root Canal, I was going crazy with the Nerve Pain. I arrived about 5 minutes before my appointment today 11/29/2018 at 2:55pm the staff was super friendly and the office is just awesome really modern and best of all Dr. Rocha was really nice and very patient with me, and she knows her stuff and was super honest. I Definitely Recommend her Highly. Thank You so much. God continue to Bless You and your Practice. read more

I was dreading taking my son for a root canal. All I can say is I left Bucktown Endodontics feeling more at peace than when I arrived. No, I'm serious. I was in the room for the procedure. Dr. Rocha and her amazing assistant worked on my son with kind precision. Artistry and science working symbiotically. When she asked my son what music he wanted to hear during the procedure, he responded with Queen which she immediately played on her handy Bluetooth speaker. He was immediately at ease. I was in awe. She is an engaging, gentle and kind dentist. I watched her hands and what struck me was the grace and kind precision with which they performed. Her assistant was equally as gentle and I left there wishing he would go to dental school. Such a kind, engaging and obviously talented young man. Gone are the days of fearing the root canal. This place makes you feel better about dentistry as a whole. My son is doing great. All my questions were answered and my fears quelled. The clerical staff was also wonderful and kind from the moment we walked in. Also, parking was no problem at all. Seriously, I grew up in Chicago. This place is a gem. Thank you Dr. Rocha and thank you to your wonderful staff. read more

Let me tell you Dr. Mehta is amazing! I came in for an emergency root canal and she fixed me right up! Dr. Mehta and her assistant were super nice and eased all my nerves, explained everything that they were going to do very well, and most importantly made all my pain go away, even got me to laugh a few times. Plus the office looked really nice and welcoming. Dr. Mehta will definitely be the doctor I see if I ever need a root canal again! read more

Simple the best. No pain. Nothing but gentle hands.Everyone there is so nice and understanding because no one wants to get a root canal but there was literally nobody read more

Dr. Rocha and her staff were amazing! I had to have a root canal on very short notice and they did all they could to accommodate me. I was extremely nervous about the procedure, but Dr. Rocha has a gift of calming nerves. By the start of the procedure I was relaxed and even smiling. This was one of the most painless and easiest dental operations I have undergone. Dr. Rocha was extremely knowledgeable and seemed to take her time to ensure quality work. I can't thank her enough for such a great root canal experience! I would recommend Dr. Rocha to any of my friends if they needed to see an endodontist. read more

I don't write yelp reviews often but individuals I need of a potential root canal need to know that there is a great place out there. Dr Rocha and her assistant Jonathon were more than I could ask for. Dr is a perfectionist and extremely friendly and professional. They were fun to be with and they took their time to save my tooth better than expected. I hope I never need a root canal again but if I do I will not think twice about coming here. Also the price is very reasonable! read more

Dr. Rocha was beyond amazing. I'm terrified of everything dentist/tooth related and was in terrible pain. I called and they saw me as soon as my schedule would allow (they had availability for me the next day but my schedule wouldn't allow). The office is comforting, and Dr and her staff were professional and so kind!!! They made sure I was 100% numb and my root canal was painless. Shout out to Jonathon too! Thanks you guys so much! read more