I had a Root Canal problem. I was impressed with Dr. Mohamed Fayad's professional knowledge and expertise, the office equipment and facilities, and his friendly and helpful assistants. Everything went well. read more

Dr. Fayad is AMAZING and the lack of a star is purely due to the admin side of things. Dr. Fayad took his time to explain my procedure, called afterward to see how I was feeling, and even provided his personal cell in case I was experiencing further pain. There were multiple times that I needed to follow up with the front desk staff to call in prescriptions they said they would and follow up with paperwork that my insurance company reached out to them about. I would go in expecting to be hands on and micro manage any type of prescription or paperwork. read more

Multiple recommendations led me to Dr. Fayad at Endodontics Limited... and I was not disappointed. Nobody looks forward to a root canal... yet Dr. Fayad and his friendly and professional staff made the whole procedure comfortable... and, dare I say... painless! I gladly recommend Dr. Fayad for your (not so) dreaded root canal procedure. read more

Aga Performed a root canal on me recently and did a great job with minimal discomfort.She is very personable ,professional and kept me apprised during the procedure of everything going on. Great doctor and I strongly recommend her. read more

I recently had a root canal with Dr. Aga. It was my first root canal, so I was not sure what to expect and was very anxious. She was excellent and the pain was minimal. She explained everything along the way very clearly and seemed to use very advanced technology to make the procedure as easy as possible. I am very grateful but still hope I don't need to see her again! The office is also very well run and efficient. read more

Dr Fayed did an amazing job with my root canal. His chair-side manner was wonderful, calming and very professional. I can say the same for his staff. The state-of-the-art procedure took about an hour and after injecting the novacaine, the process was pain free. Once completed, there was very little discomfort. I eventually took two Advil but by the late evening, I was back to normal. If you are in need of a root canal, I highly recommend Dr. Fayed. read more

Mo Fayad performed extensive endodontic surgery and did so superbly. Wonderful care. He and his team provided caring follow up as well. Very highly recommend! read more

Dr. Mohamed Fayad, D.D.S., M.S., Ph D, is revered by my Dentist, Dr. Alexander H Chan, DDS, and whom I've been a longtime patient since September of 1999. It was a bit of an emergency in that the Root of my lower front tooth #26, was causing me immense pain, and after seeing Dr. A H Chan's Son, Dr. Christopher Chan, DDS, he insisted I go down to Ste 1833 to schedule an ASAP Appointment since Dr. Aga, whom I knew, was not back until a later date. Doing so, when the time came, I was very nervous meeting a revered Expert Root Canal Specialist & for a first time due never having met him and utterly terrified! Upon meeting Dr. Fayad, I relaxed due to his warm kindness & willingness to calm me down and put forward the actual Root Canal procedure. I loved the Reception Rm w/a cozy feeling & genuinely felt a caring and warmth from Dr. Fayad & left knowing, inwardly, that although he was candid with me re my dental case 'being challenging', he assured me he could do the removal of the nerve yet did say it might take 2 appointments to finish thoroughly ... I was most concerned never having had but 1 Root Canal with Dr. Aga & whom I was always praising to friends if they had to have Root Canal's. All said: I've tried to write a 'Dental Review' earlier, unfamiliar with your FB website, yet cannot find it which is a shame for it is detailed. Suffice to say, I came through a rugged for me procedure but never would've done so if not for the expertise/gentle caring of the person of Dr. Fayad. I like him a lot for his 'of the soil' quiet kind attitude/respect for myself as his new patient, and ability to meet me where I was when first coming in to meet him ~ I would recommend him to All my UK Friends and here in Chicago and many parts further due his adroit experience and truly artist type approach to his Craft, myself being a Concert Artist, travelling across the Globe to perform great Music of Bach, Beethoven, Schubert, Mozart & Brahms plus many more Masterworks for Concert Violin w/Symphony Orchestra/s. I am deeply grateful to have found in Dr. Fayad, a genuinely fine person who cares & treats new patients as if having been with him for years! And, btw, I'll always contact him if any more nerves flare up w/teeth 'on fire' ... I would think a Man and Dentist of his pedigree, with both the M.S. & a Ph D added to his DDS standing, would & should offer Forums re his specialties & not being familiar with 'Dental-Speak', think his rare knowledge and the everyday practise of such would & will help many on what is termed in London, UK, "Doctor/Dentist's Row" in Harley St, London's Mayfair, W1. I've no doubt such a Master will add greatly to the improvement of Dental Care from when I first moved to London, residing on the Fulbright, then as a full time resident, knowing many British People and eminent yet with very questionable teeth or a lack thereof re Dental 21st Century finest Care. As a Speciality 'Pioneer' of which I dare not write due my own ignorance of All Things Dental yet truly interested in the Frontier's Dr. Fayad is crossing which will help and sustain many as yet not quite knowledgeable London & UK fine Dentists, it is Said: 'When the pupil is ready, the Teacher shows Up!' 'Me Thinks' UK Dentists are Pupil's readied for Dr. Mohamed Fayad to now show up! Having studied w/Heifetz, GOAT Violinist- All Centuries /Carrier of JH Art, I know Greatness must be passed on to sustain rare Legacy of Violin Playing Art; and the Same w/Dr. Fayad's Dental Art: It now beckons his mentoring of those GB 'Right Stuff' Brits to become Fayad Dental 'Apostles' ~ Gratefully, I remain, Elisabeth Matesky, US/ Internationally recognised Violinist/Artist Teacher of Violin ~ 20.11.23 read more

Dr. Aga Chruszczyk was amazing. She performed a root canal on me. It went way quicker than I thought. At every step along the way, she told me exactly what was going on, what I would feel, hear, or smell. It was very comforting and assuring. The best "bedside manner" I think I've ever had from a doc. read more

Dr. Aga was excellent- extremely knowledgeable , very adept surgically, and empathic.

I was referred here by my dentist, without them mentioning that they were OUT OF NETWORK. When I checked in, asked if they took Blue Cross/Blue Shield and was told "yes" however that doesn't mean they are IN NETWORK, sneaky move that is. So I spent $3,000 when it should have been approx $500 hundred dollars!! Front desk was rude - shouted at me when I showed up 15 minutes early for my appt - due to covid they don't want people early. Probably should mention that to the patients when making the appointment rather than the rude attitude given. Being screamed at by a woman wearing yoga pants and an Adidas tee shirt isn't what I expect to see at a medical office, and def not when they are charging me $3k. Called to investigate, told I would be called back, never was, called them and was told without a care about it, that they wouldn't consider any type of help. They also charged me $200 more than they would charge an insurance company had I been in network. SO UNETHICAL!!!!! The procedure by Dr. Um was very good and she is class, but the billing practice and service was awful and I am out a lot of money. AVOID ! read more

Dr. Aga is amazing. I had never had any dental issues and then suddenly I needed 2 root canals. She explained everything very carefully to me and was very sympathetic to my pain and concerns. The follow up from the office was great and all staff and assistants could not have been more helpful. The equipment is state of the art and I would highly recommend this practice to anyone in need of a root canal. I hope I never need another root canal, but I know where to go for the future. A million thanks! read more

Dr Fayad was amazing! I was scared when I found out I had to have an emergency root canal treatment but everyone who worked here was accommodating and kind. I felt I was in expert, competent and compassionate hands. Very grateful and happy with the experience. read more

Dr Chruszczyk did my root canal. She was excellent, very pleasant and answered all my questions. The procedure itself was pain free, although there was some soreness that night. I would certainly use her again should the need arise. read more

I had an emergency need for a root canal yesterday and called around to a number of endodontists in the area. Endodontics Limited was able to fit me in same day, and it was such a pleasant experience. Dr. Fayad was kind, welcoming, and explained every aspect of the root canal process as he was doing it. He also was very sensitive to any pain/sensitivities around the tooth as we proceeded. One day out, I feel 90% better (just a little tenderness around the tooth, which was expected) and slept through the night for the first time in a long time! read more

I am so pleased with the staff in this office. Ila is so kind and friendly, extremely helpful and such a pleasure to deal with. Dr Byun is by far my favorite, he has done work on me in the past and I couldn't be happier with the results. Today, he explained my situation with such great detail and I am so pleased with everything he does for me. I highly recommend this practice, especially Dr Byun, he's excellent! Marcia J Buffalo Grove read more

It's not a good sign when you go in for a cleaning and your dentist say you need an immediate root canal. I was sent right over. I've never had one before and only heard of the horror stories. If you should ever have to get a root canal, pray that you'll fall into the skilled hands of Dr. Gilbert. Never felt pain during or after. No need for pain killers. Procedure time was under 30 min. In and out baby! And his assistant was so sweet to try to assure me. Was it the white knuckles? Yes, yes, the office is beautiful but you know.... when you're facing sharp objects that can potentially introduce you to a new world of pain. Tranquil asian inspired interior design just isn't on the top of my mind. Nor the very current magazine collection. Or the outlet I scoped out to charge the phone but couldn't as there was almost no wait. Damn. read more

Had an appointment w/ Dr Paul Ashkenaz a couple weeks ago after my dentist recommended me for a root canal consultation. *shudder* First of all...this is the MOST beautiful doctor/dental office I have ever seen...and I've seen quite a few, unfortunately. There's nothing like sitting in a room staring at dirty walls in unfriendly lighting wondering if Oprah needs to send her swab team for a visit. (New location btw: 25 East Washington). Lots of natural light, dark hard wood floors, open space, clay Asian style vessel sinks, and beautiful photos of China adorn the walls. The receptionists were nice, and the doctor's assistant was charming. Dr. Ashkenaz had a welcoming smile, couldn't have been warmer, and took the time to listen to my symptoms. He didn't push me into a root canal (thank god), as I hear so many endodontists do. I'll definitely be back, but seriously, let's hope no time soon. read more

I saw Dr. Fayad recently for a root canal. He saw me the same morning my regular dentist gave me the bad news. Dr. Fayad is as good as it gets - efficient, communicative, conscientious, and friendly. His assistant is whip-smart and the office staff is good. They seem to have all the latest tools and a bright, airy office. Obviously, getting a root canal is no fun. But if you need one, this is an excellent practice to use. read more

Dr Fayad could not be more professional in his approach to care . He consulted with not only my dentist but also took the time to reach out to another member of my health care team. His relaxed approach is very calming and he is careful to ensure that procedures are not painful. Dr Fayad took all the time I needed for questions and was thorough in educating me about self care once I left. The office is classy and meticulously clean. And get this - EVERY member of the staff is consistently helpful, friendly and professional. That is highly unusual . Look no further - this is the endodontist you want taking care of you. read more

Dr Fayad on a previous endodontal problem and lately Dr Latifi were remarkable. The office both in Skokie and Downtown were VERY helpful in accommodating my urgent problems and f/u care. THE DOCTORS, FAYAD AND LATIFI ARE CONSUMMATE PRACTIRTIONERS. Yes, this is costly but includes everything, in my case two years of f/u and CT scans with each visit. On my latest dental adventure the final root showed evidence of the procedure likely failing with a crack not visible on the initial consultation and CT. I got a large refund in spite of considerable time taken on two visits. These are nice, professional and reasonable people who run a friendly office with competent help. You cannot ask for better health professionals and better honest care. read more

As a "repeat customer", I cannot recommend Endodontics Limited and specifically, Dr. Fayad, highly enough! At my one-year check up for my second root canal yesterday, the scan showed that last year's procedure had healed nicely, but the tooth behind it was infected and needed a root canal. This particular tooth is complicated due to a split root and another root that curves, but Dr. Fayad assured me that he had practiced hard since last year, and he could handle it. I'm writing about this in order to illustrate that not only is Dr. Fayad a phenomenal endodontist, he's also kind, gentle, reassuring, and put me at ease with his sense of humor! I had the choice to schedule a visit or wait to see if something opened up in the schedule, so I opted to wait. The entire staff is calm and friendly, and the waiting room is very clean, with understated decor. As it turned out, he was able to fit me in and the procedure was as smooth and pain-free as the previous two. No one wants to have a root canal, but if it's necessary, this is the only place to go. I won't consider going anywhere else. Thank you! read more

Update: Turns out the billing situation wasn't their fault -- it was Deltas. They reached out to make everything right which I appreciated.

Going in for gum surgery or root canal is never a fun experience, yet Dr. Fayed and his team were wonderful, calming and efficient and made me feel totally comfortable during my procedure, explaining everything along the way.. The office is quiet and peaceful, the dental chair is very comfortable. For what it was, I felt very confident about my treatment. They are caring and concerned, checking up on you after your procedure. I am being seen every six months to be sure the bone graft is growing in. I have healed perfectly, thanks to Dr. Fayed, who is a perfectionist with his work. The work I had done was perfect. read more

Can you ever really be excited to have a root canal done??Well, you should be if it is done with any of the docs from this practice. If you have ever had a bad root canal, you would know what I am talking about. I have been a patient at this office and have worked in offices that have sent our patients here. Great service done right.Not much else to say. If you need root canal treatment, this is the place to go! read more

As a professional colleague, and the husband of a recent (difficult!) patient, I cannot say enough wonderful and kind words about Endodontics Limited. Recently, my wife was seen for emergency root canal treatment after fracturing a bicuspid. Dr. Byun examined and treated her immediately. His bedside manner was excellent and the treatment result incredible! Diagnostic and treatment technology is "state-of-the-art", and the staff is accommodating and attentive. Frankly, I wish my waiting room looked so nice! While I hope that I will never need their services, I can say with confidence that you have truly found the premier office in Chicago for your endodontic treatment! read more

Did not have a good experience here. I was referred by my dentist to them for a tooth that was cold sensitive that would last for hours. I went for consultation which lasted 30 minutes of which they took several X-rays and the tapped on tooth and used cold spray. When I went I filled out paperwork with my two insurances. My main is Delta which most dentists don't like and then had Aetna as my secondary. Was told by staff after consultation that I owed 385 up front, I asked why I was being treated like I had no insurance and was told it was policy. I had to set up for main root canal which they told me I would have to pay the 1350 up front. I am used to this with Delta but usually my dentist requires half as deposit. So in a week I had to pay over $1700 up front like I had no insurance. Dr. Latifi was nice but at that price she should be. I had the root canal done with temp filling put in. After 10 days I went to my regular dentist to have permanent filling put on. I told him that I was still having some pain in the tooth but not cold or chew sensitive. He had me go back to Endodontics where the took more X-rays and then told me it was either in my head or sinus infection because they did everything correctly. After waiting 3 weeks I called both of my insurance companies and Aetna said they never received a claim. When I called they office I was told it was not submitted as they had already been paid by me. I insisted that they resubmit so I could be reimbursed. Don't waste your time here unless your are floating in expendable cash and have no insurance. There are lots of Endodontists in the city. read more

If one should need a root canal or even worse an apicoectomy this would be the place to get it. Dr. M Fayad, Phd is an excellent endodontist with a kind demeanor. He explains the problem and won't make any rush judgments. His procedures are performed pain free in an aesthetically pleasing office. You may walk out of the office numb but never swollen or bruised. read more

I finished my second visit to complete my root canal and was actually looking forward to spending time with Dr. Fayad and his staff, yeah really. His chairside manner is comforting and professional. He took the time to explain the procedure and everything was completed without pain or anxiety. I would highly recommend him if you need endodontist work. read more

Great place. Wonderful, very courteous staff. They're openly friendly and do their best to make you feel comfortable. I had Dr. Fayad, and he's amazing. He really does put you first. I'm what you would consider a difficult patient (last minute changes/requests and such). Long story short, he was an amazing consultant, and he gladly supported my needs without so much as a passing frown. He gives you all the information, whether it's weighing two options against each other, or post-procedure maintenance and even references to other specialists you may need to see. And of course, you've seen the other reviews for the interior design. All true (not that big a deal to me though). My only request... please give me some stronger painkillers! read more

I work for a general and cosmetic dental office that refers to Dr Fayad. Just before Thanksgiving my impacted wisdom tooth started bothering me. Our periodontist would need a cone-beam scan (3D X-ray) of the tooth. I called a day or two before thanksgiving; thinking it would be a week before I could get in, and surprisingly they were able to see me on Black Friday! Even though Dr Fayad was not in that day he arranged for me to see an assistant for the X-ray; so very nice of him! It was a very convenient commute, I took the orangeline train straight there. The buildings lobby was beautifully decorated. When I got up to the office I was able to hang my coat right in the comfortable waiting room. The staff was nice and greeted me right away. After filling out the smallest paperwork ever, I was quickly brought back for the cone-beam scan. The assistant was friendly and gentle. We briefly looked at the scan together, which I appreciated bc I was curious to see the position of the tooth in relation to the tooth in front of it. Before I left they copied the scan to a CD so I could take it to our periodontist. It was a very convenient and pleasant experience. I highly recommend this practice! Thanks for making it happen Dr Fayad! Donata LPS read more

This was more or less an emergency root canal. They took me on virtually no notice and Dr Latifi was fantastic. She was kind and explained everything to me in advance, making sure periodically that I was comfortable and feeling no pain. Very professional and very good. Also the offices have a calm, almost spa like feel. Highly recommend. read more

I called to consult for a possible retreat of a root canal and the front desk mentioned first thing that they want upfront payment even if they are in network with my insurance..(then I can claim it to my insurance to get back my money) very unprofessional and I hope Doctors know how they are losing business with this "policy" that the front desk said they have... read more

Do NOT go to Dr. GIlbert with Endodontics Limited. I learned from my dentist, not him, that he permanently sealed a broken file into my root canal. This is a risk of the procedure, but his handling of it was so completely unprofessional that I felt compelled to warn others to avoid his practice. Rather than apologize or politely explain the implications to me, he immediately became defensive, rude, and abrassive about this unfortunate result. read more

There are not enough superlatives to describe my experience with this practice and with Dr. Mohamed Fayad. The staff is extremely professional and warm and pleasant. The office is attractive and immaculate. I had a persistent infection high up in my gum that required oral surgery. In my opinion, and I can't imagine anyone else not agreeing, Dr. Fayad is brilliant, an excellent technician, and an extremely kind person. Based upon my experience, this practice and this endodontist are as good as it gets. I have to believe the other partners are excellent as well. read more