Mr. Grimes is a nice guy who knows his stuff! He repaired our lawn mower with a quicker…read moreturn-a-round than originally stated and also gave my husband maintenance tips. Our mower works like a gem.

Hi - My old Honda lawnmower needed a tuneup and many places in metro ATL that used to provide this…read moreservice no longer exist (or aren't interested). As a result of other Yelp comments, I was VERY fortunate to find Mr Grimes. He answered my call immediately, provided great advice, and we made arrangements for me to drop it off. He is prompt, professional, and fair - a real rarity these days! Well worth my 30 min drive (each way!). Don't be put off by meeting him at the Public Storage location - might seem unusual, but his business model works! Many thanks Mr Grimes

This guy was great. Came to me several times and helped me out for a very reasonable price fixing…read moremy husqvarna zero turn. I know very little about these things, and he could have taken me to the cleaners if he wanted, but he was straightforward, honest, and had it sorted out in a few hours over the course of about 3-4 days. Highly recommend.

I contracted with Steven last August to fix the air conditioning in my truck; he gave me a year…read morewarranty on the work (parts and labor); verbally of course so I don't have anything to fall back on in writing (my mistake). After I paid him upfront for the parts (didn't have an issue with that) on August 22, I was told he would have the parts by Tuesday the 9th of September (18 days after supposedly ordering them, but okay)... I texted him on Wednesday the 10th asking when I should expect him. He texted back said he had been sick and asked if Friday the 12th would work. Told him sure. Friday comes and he doesn't show. I text him back and no response. This continues through the ENTIRE following week with no response from him. He finally shows up on the 19th (nearly an entire month after we first agreed he would do the job). I paid him via CashApp for the labor and figured that was the end of the situation. When he left, I was happy, finally had some air conditioning in the truck. My happiness was short-lived, because by Monday it was back to blowing hot air (no freon). So of course, I texted him and finally Wednesday the 24th he said he would try to get to me by the weekend (26-27 September), of course that didn't happen. He texted me again on the 29th saying he would "try and make it today".... Finally on the 30th of September he made it back over to redo his work. Everything since then was fine until last Sunday, May the 17th. The AC started blowing hot air again (obviously the system has sprung another leak). I've attempted to contact him via text every day since then with absolutely no response. Oh, and for those of you wondering why I'm texting him instead of calling, he doesn't answer the phone and hasn't even bothered to set up a voicemail. If you have an AC issue, find someone else. I'm fed up with this nonsense. Thinking about small claims court, but at this point I just need some AC.

Steve is awesome. Showed up on time and fixed my riding lawnmower and gave me some great tips on…read morehow to self-manage it moving forward. Thanks Steve!!!

Reels provided me with fast and excellent repair work on my 5 year old craftsman mower. What…read moreimpressed me was their honesty. They could have charged me for unneeded repairs , but they didn't. I will continue to use them for maintenance, and highly recommend them for skill and integrity. Rev. Wilson Woodstock, GA

I have been looking to get a riding lawn mower fixed and did some calling around before finding…read moreReels Lawnmower Repair. We had two lawn mowers that we were hoping to get repaired so we brought over one after speaking with a very nice younger gentleman on the phone. He walked me through the process and I explained that the mower deck was getting caught and need repair. We had taken the deck off so we could view it better and I had asked the gentleman on the phone if they would like it put back on before bringing it over. He replied no, it'd be easier off. So we brought all the clips and screws for it so they had all the parts. Two weeks after we dropped it off, I called to get a status on it and another man picked up and gave me the run around that if I didn't have two weeks to wait for it, then I shouldn't have dropped it off. That was fine, it was still early compared to other places. I was just going off the time frame someone else said to me. He then mentioned he should get a chance to look at it in the next week. Alright, fine. After four weeks, I called again, and alas, was told that he had not looked at it because he spends 90% of his day on the phone and can never get to working on any lawn mowers. He then mentioned he'd get look at it the next week. Finally after 6 weeks, I called and he still mentioned that he hadn't looked it and kept mentioning that us bringing it in "pieces" made it harder for him after we had asked if they'd rather us put it back together. He once again mentioned spending more time on the phone than being able to work on the motors. I finally just said I didn't want to be rude, but that we would be coming to pick it up. At this point, the man was blatantly rude stating that I was more than welcome to pick it up and wait 9 weeks somewhere else, then hung up on me. I read the reviews before coming here, they say he does good work and has fair prices, and I don't have anything against that, I am sure he does fine work. However, the customer service of the business is disorganized and rude.

Whoever (or is it whomever) the owners or management of this business is should go into consulting…read morefor other small businesses. I would vote this business best customer support around. The outdoor repair business is a tough racket but these guys and gals have it figured out. Don't think twice. When your lawn mower needs repair go here. Been to AA many times. They have fixed my mowers when others have failed. Fantastic customer service. We travel a good distance to always come back here.

Disappointing. had one mower repaired and they forgot to tighten the engine to the deck. I paid a…read morelot and expected it to work. The other mower they wanted to charge me as much as it would be to replace the mower. Even with the "diagnostic" charge include, I fixed the mower myself for a fraction of their estimate.

Kyle is very responsive to texts and calls. I had a vent hood issue that I had multiple others look…read moreat, and it was very clear they had no clue how to diagnose or deal with a fix. It wasn't a simple fix at all, but Kyle identified the issue, and then able to replace it. We had come again for a simpler freezer issue. Highly recommend this service for excellent work, fast response and fair prices

Amazing service. On time, courteous, great communications. Kyle even worked to negotiate with the…read moremanufacturer and have the parts covered under warranty, despite the fact that we couldn't locate the original purchase receipt. Although I hope I never need to (hah!), he would absolutely be the first person I'd call for future appliance repairs.

Shay was excellent today when I visited to get my self propelled mower repaired. It had stopped…read moreself propelling. She had a mechanic take a look and there was a twig stuck in the belt that was causing the problem. They removed the twig and sent me on my way no charge. Thank you for operating a business with integrity. Thanks!

Friendly people, good service, fast, exactly what I needed. Wheel replacement and air filter for…read moremy toro push mower.

Our experience with the crew at Silvasons was awesome. Initially there was some confusion about our…read moreorder and delivery; however our contact person Jesse and the Silvas (owners) went above and beyond to meet and exceed our expectations inside an extremely tight time window and budget. Even with a completely custom piece with hand drawn specs! Silvasons is the only machine shop I would recommend in the Atlanta area. The people are kind, responsive and really good at what they do. Q

I have used Silvasons several times now from some repairs and fabrications for my company and they…read morenever disappoint. There staff is very courteous and quality of work is impeccable!!!!!!