Very helpful. Great service. They came fast, did a great job and saved me the price of a new grill.read more

From the owner: * Gas Fireplace Repair…read more * Gas Fireplace Annual Service * Gas Fireplace Log Set Repair * Replacement parts & remote controls * Gas Fireplace Inspections

Quick service. Within time frame of arrival. pleasant to deal with. They got the job done well and…read moreI would use the company again.

Called them on a Monday morning for a leak which appeared to be coming from our toilet. Shaun…read moresaid he could make it out later that day and he called and told us when he would be arriving. He was on time and diagnosed the problem quickly. Had to get a new toilet which he was able to obtain for us and he came back Tuesday morning and installed the new toilet. We were under a tight timeline because we had company arriving on Wednesday. He did all that he could to get our problem resolved as quickly as possible. He was timely, reliable, and charged a fair price. Highly recommend SMK Plumbing and Electrical.

Imperial Plumbing expertly upgraded our water heater, per code, to a larger size, modified plumbing…read moreline and added expansion tank with quality products. Included disconnecting/reconnecting water softener to access the water heater. Excellent communication, response times and fair pricing. Courteous and honest. Our utility room is inside the house and they took care to protect the areas where work was conducted. Highly recommended.

Imperial Plumbing is top notch! I had a water main leak right after the meter because the home…read morebuilder installed a Sharkbite T fitting to make a sprinkler supply line (bad idea). Frank arrived on time on a Sunday on Labor Day weekend no less! He had a smile and can-do attitude. After a quick look at the leak, he knew exactly what the cause was and how to fix it. He replaced the leaking Sharkbite T with quality PEX B hose and fittings, providing a robust long term solution. See attached image. All was done in less than an hour and for a very fair price. Imperial saved by life (and likely my marriage) by fixing my plumbing emergency the same day. I love these guys!

I needed a new water heater. At 11 pm the day before I called him, it started overflowing. I called…read moreForrest...who asneered the phone () and said he would be by a little later. He showed up at 12:00 and was finished by 1:30. AMAZING! Prompt, efficient and nice! Please......call Forrest before you make a decision about plumbing. I am so pleased!

Needed to call a plumber because my kitchen sink would not drain. It had a clog that no amount of…read morechemical drain openers or the snake that I rented could clear. I tried everything and spent several days working on this because I hate to call a plumber if it is something I can do myself. Turns out, this was not something I could do. Darn. Someone suggested Forrest the Plumber, I called him, and he sent out his guy the next day with a contraption called a chain snake or something like that. It had two large pieces of chain link on the end and where it attached it could spin "inside" another housing that he fed down the pipe. He guaranteed it would clear the pipe and "keep it clear" up to one year or he'd return and do it again for FREE! It cleared it. It cost almost $400 though, but what are you going to do? If it clogs again, I will definitely call him. It has been a month or so and still working!

Recently I had a hot water heater installed & about 1 month prior a pressure valve. I was give…read morecomputer receipts. I have made 5 requests for a paper printed receipt & also for the manuals/ instruction booklet for each of these & not received . when u purchase any appliance it comes with a pamphlet of information. So, I still am waiting! I will not be calling them again . Their actual work was ok , but in other areas , I don't think reliable/responsible. M. Orstead 9/29/2024 Dandridge

From the owner: "Trusted plumbing experts serving Knox County and surrounding areas. We specialize in complete…read moreplumbing solutions for residential and commercial properties - from new construction and renovations to prompt repairs. With professional service and quality workmanship, we're your local solution for all plumbing needs. Call our Farragut team today at 865-275-6438 for reliable service."

***SAVE YOUR MONEY, TIME AND ENERGY. DO NOT DO BUSINESS WITH CHOICE ONE PLUMBING. ***…read more My 79-year-old widowed grandmother hired Choice One Plumbing after winter storms in East Tennessee left her without a working toilet for over a week. She was quoted $12,000 for the repair and signed a contract she could not read. We later learned this price was nearly double what other licensed plumbers in the area estimated for the same work. When I contacted the owner, Robert Rutherford, to ask about the large price discrepancy, he stated that the employee who provided the quote was "from California" and had used California pricing. Robert ultimately agreed to void the original contract and issue a new one, but only after the cost was challenged. The project itself took weeks to complete, with multiple missed return appointments and repeated promises that were not kept. After the job was finally finished, construction debris--including lumber and a ladder--was left throughout the yard. My elderly grandmother attempted to clean it up herself until I contacted the company again. Although I was told someone would come the next morning, no one arrived until I called back later that afternoon. Robert Rutherford portrays himself as a man of his word who puts his customers first, but his conduct--and the conduct of his employees--demonstrates the complete opposite. Overall, the experience was stressful, drawn out, and required constant follow-up to get basic commitments fulfilled. I would strongly encourage others to avoid this business entirely and find someone more reliable.

I've already reviewed them, and don't know where the 2/20/26 review of 5 stars came from,…read morebut.....odd...as complete fees were NOT disclosed to me...such as the $300 MINIMUM job fee.....you need to think really hard before you use them.

Thieves!!!! Charged me $371.00 for 15 minutes of work. Parts couldn't be more than $15.00 for small…read morepiece of plastic pipe & 1 fitting during normal business hours. They couldn't break down the bill ? I was told there minimum was $300.00 even for this small job . I WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE. Hopefully someone will read this before using this company.

Cove Creek is an amazing company and I will be calling them for any future issues I have. Their…read moreemployees are very patient and understanding and will do all they can to help. Zach was very efficient and thorough in his work. He was very helpful in explaining to me what the issue was and how to avoid it next time. Thank you so much for all everyone's work.

Was available the same day and came right out and did work for a fair price. Thanks Avery.read more

From the owner: 24/7 emergency services. Call us for your plumbing need. Fixtures, repair plumbing, Tanked and…read moreTankless water heaters, sewer pumps and much more. Free estimates