Purchased a vehicle here on 2-29-2024. Since that time replaced brakes, alternator,hose and now…read moreengine blown. Just got plates still waiting on title as it has to be done 3 times as dealer didn't have all paperwork for title properly taken care of prior to sale. Dealer say he has auto repair shop as well where he fixes and inspects cars prior to putting on lot. Obviously just eyeballed it cuz any auto parts store will check battery and alternator for free. If you conveniently located in Elkhart/Goshen can take to his shop for repairs for maybe a discounted price after purchase.cars look descent and prices are good and Julio seemed like a good guy but buyer beware you may end up with a real lemon and costing you twice what vehicle is worth or be stuck without vehicle and no $ to get another and no help from dealership to try to remedy. Pretty crappy to sell a p.o.s to a single mom who needed dependable car!

Seemed like good people until we purchased a car and had problems with it. Yes I understand the…read morerisk of buying as is. My son wanted this car and has been searching for one. Well long story short shortly after buying this car we started hearing engine noises. Again I understand the as is part. A week later we decided to change the oil that they claim they just changed. That engine noises seemed to get better. Hundred miles later it's back. Took the valve covers off to find out that they has used silicone to glue part of the casting and rocker arm bolt back it because it had broke. Now I can see if it's something we did to break the car ok but to open it up and see this problem is absolutely ridiculous. Would never recommend this company to anyone and should have looked at the reviews first. Now to spend 4 grand to have the motor rebuilt. Here are a few added photos of what we found once we took the valve cover off. . Go ahead and share our phone conversation when we talked about this as you know what you did is not right

Had to take my 2012 Enclave in for service on the air bag sensor since an error code showed up on…read morethe dashboard. They ran a diagnostic test on it and found the problem in no time. I did have to leave it overnight but it was fixed early the next day and I had her back by noon. The people who run the service department are very friendly and attentive to my needs. I think they have a very good shop and will be back when needing service.

If I could give zero stars, I would. I purchased a 2024 Jeep Grand Cherokee L five weeks ago. Two…read moreweeks after I bought it, I had to take it in for a vibration when I would turn. Five days later, I contacted them, asking for an update. They told me that the rear differential needed to be replaced, parts were ordered and would be in that week. This is now two weeks later and I still don't have my vehicle and they're still "waiting on parts". I've reached out to managers and Abbi Lochmandy, who sent a handwritten thank you, and nobody will even return my calls. I just want my vehicle that I traded in back and to be done with these scammers! This is, by far, the worst dealership that I've ever dealt with and I've owned 16 vehicles in 18 years because I trade up.

Bernie and his team are the best! They are always so accommodating to my schedule and they have…read morevery fair prices. I don't even own a Toyota! If you miss good customer service and good prices, go see the Hart City Toyota Service Department.

Toyota has sacrificed their quality for profit, like many other businesses in the world…read more I would not recommend Toyota anymore. They use to offer good quality and service, but it has went down the drain fast in the recent years. In my 2015 Toyota Sienna XLE (new at the time). It had 35,800 miles. I purchased this new in October of 2014 from Heart City Toyota of Elkhart, Indiana. Here is the list of problems tht I had woth it: - On November of 2014 there was a recall issued for the second row overhead assist grips. They were replaced in January of 2015 at 7,800 miles. - It had a bad support bearing on the front passenger side axle that was replaced at 22,900 miles. - It is on its third transmission. The first transmission was replaced at 20,200 miles and the second was replaced at 29,800 miles. - The most recent recall, at the time, was on the side doors opening randomly. The recall was issued on November of 2016 and it is May of 2017 and Toyota still had not found a cure. - Cruise control lever light flickering. It was replaced three times. Noticed the first time at 7,800 miles. - Dash randomly freezes for about 5 minutes and then goes blank and resets to the default settings (it has happened seven times +) and Toyota still cannot figure out the problem. - Climate control shut off completely, by itself, without touching any buttons while driving. I submitted a claim to the Toyota Corporation and after four tries, they denied my claim of doing a 'buy-back' or providing a replacement vehicle.

Very helpful and reasonably priced. Good customer service and friendly. No hidden fees, clean shop!read more

My daughter is out in the area due to college and her car broke down. We had no clue who to tow it…read moreto so Google became our friend and it did not fail us. Yes they are busy and we had to wait a few days but they were great. They called and quoted one price and once fixed said it was less. Most places would never say that and charge what was quoted bc we don't know. Thank you for your honesty and awesome customer service! Thank you for being amazing to ky daughter!!!

very nice people to work with thanks for the Great cash deal on the 2008 Pontiac Grand Prix GTread more

Truck listed at $33,995 I offered $28k cash, and they came back with $34,500 cash. How does the…read morecash price go higher than the asking price? One owner, 115k miles -- not rare, not showroom new. Total scammy dealership move. Never thought they'd go that far just to lose a serious buyer. Clowns.

They were very easy to work with. They gave me a quote over the phone and stuck to it. I would…read moredefinitely recommend them. The quality of work was excellent. They even fixed my windshield wipers so they fit like they are supposed to. Op

The guys at Royal RV have gone above and beyond to get me into the perfect camper. Kolin, Josh, and…read moreTerry made my experience buying from a dealership top-notch, from shopping and looking at options, to financing, to continuing to help me after the purchase was complete. I highly recommend going to see these guys if you are in the market for an RV, I definitely will be back in the future!

I am from Illinois and I was shopping for a vehicle for a few months. After trying to work with…read moresome dealers in Illinois, I encountered several bad experiences, I was hesitant in trying to make a deal with a dealer out of state via phone/internet since they were so far. I can not state how happy I am to have found Zeigler Ford In Indiana. They did not question my abilities of only being able to communicate via/ text/email/phone. They did not insist on me going to the dealer before answering any questions like almost all dealers do in Illinois. If anyone is browsing on line or has any questions about vehicles this dealer has for sale, reach out to Mitch! Mitch is beyond awesome!. He took care of not only getting me a reasonable price, he went above and beyond by answering my questions via/text/email/phone VERY promptly! I also explained my concern of not being able to pick up the vehicle and Mitch went above and beyond in getting the vehicle delivered to my front door WITH A FULL TANK OF GAS! I just want to express my gratitude and I hope many dealers read this and take pointers.;) A Happy and beyond satisfied customer will always be back. I also have a very happy son! :-D thank you again Mitch and I look forward to doing business with you again!

I've bought 4 vehicles from them in 3yrs and needles to say I will never buy from them again as…read morelong as they have that scamming financing agent .It's you job to right up the loan not to sell b.s add-ons.You pray on women and your added almost 10k on my gf loan with crap

Updated Review: CAC has helped to resolve all issues that were caused by USPS not delivering our…read morenew car title. I appreciate their help in fixing any problems that came up, and continue to be helpful. I would continue to recommend them for any new used car purchase! From the moment we stepped onto the lot, we were greeted with a genuine smile, and want to help us find the right car. We were on a tight budget, having just lost our Jeep in a car crash. We settled on a very reasonably priced Chevy Equinox after taking it for a drive. The purchase couldn't have gone any smoother. This family owned auto shop does everything right, and I would recommend them to anyone in Illinois, Indiana or Michigan. They had plenty of options for financing, and were eager to help. I usually loathe doing anything with buying vehicles, but this was the best experience I've ever had at a dealership. There was no pressure during the sale, and we drove away with a like-new used car for under our budget. If you are looking, please stop by CAC. They deserve your money.

Do NOT buy a car from this place!!! I bought a car from them after 45 days the engine needed to be…read morereplaced!!! They did NOTHING to help me in this situation!!! I had to replace the engine which was $4200!! The mechanic who put in the new engine informed me that the engine they had in the vehicle was a junkyard engine with broken pieces throughout!! Please please buy elsewhere they do NOT deserve your business!! I will also be contacting the Better Business Bureau about these crooks!! Merry Christmas to me!!!