I called triple AAA for a tow regarding a transmission issue. Had trouble with my membership…read morecoverage, but Fernando was a great help. Not only did he get myself and my vehicle home safely and comfortable but he took the time to help me navigate the best option in regards to tackling the AAA issues I was experiencing. Great driver, great personality and was a pleasure to get to know on the way as well. I would definitely be satisfied with receiving service from the company again!

Called AAA to have a tow from Moorpark to Palmdale. We were in a trailer park and had to push the…read morevehicle out of the driveway and when Chris showed up he already said he didn't want to go that far he was going to call someone else. His dispatch said it was only him. So he let us push it out of the driveway and then said ohh the tags are bad I can't tow this. It was a non op going to be repaired. Then he called to cancel the tow. Then my friend offered him 100 bucks. He tried uncancel but they wouldn't let him. He left us to push it back into the driveway by ourselves. THANKS CHRIS. If you need a bribe to do your job. Get a new job. I Don't recommend Roy's towing. ROY. That has nothing to do with the fact your employee chose to report it as a non op to cancel AND THEN chose to try to take it for 100 bucks but because he already cancelled they wouldn't allow it. Your worker is lazy and you are disingenuous in your response to my review. Thankfully, I am sure people will see through your BS.

These felons and boozers will charge you over an hour even if they are within 10 minutes from a…read moretow. At least they're serving the community now, feels great being serviced by ex cons lol.

Overall worst customer service i had in my life. Never…read morethought would leave 1 star for any business. However this is the 1star service. Only concerned about ripping people off & zero considerate about other people's time. My car was towed by CHO or else would never have to deal with them. Wasted 2 hrs just because the person working didn't wanted to cooperate & help. Pathetic!!!

I recently got into a car accident and had my car stored in their Camarillo yard. The gentleman…read moreworking (Bobby) was kind, professional and very accommodating. Prices were beyond fair for the storage fee, and they were quick to help me get my car towed out and get it where it needed to go. The driver who dropped the car off after picking it up from the yard went the extra mile to make sure it was dropped in a safe place and made sure I was happy. Getting a car towed in any capacity sucks. There's no doubt about that. If I ever have a problem I'm coming back to Eddies everytime. They even followed up next day to make sure everything went how I wanted it too, and that's the kind of place you want to support. Thanks so much for making a bummer a little easier.

Eddie and Shaun are so helpful and SO NICE! some really honest hard working people here…read more trustworthy. very professional but genuinely so nice, they actually care about the way their customers are treated. 10/10 they took care of me!

This place is a scam they dont even have a name on the truck they posted because they dont even…read moreknow there name. way over charging people when they are stranded by giving you a low price then trying to collect more money for some lame excuse.

Scam company that LIES to keep your business and forces you to pay cancellation fee when you…read morerealize they are lying to you. They quoted me 30 minutes till they would get to my car, took them an hour and a half. I'm only .5 miles from their location so this is ridiculous. I'm baking in the sun and realize they are MUCH further away then they say they are but just lied to keep me put while I wait and wait for them to finish another tow. Double ridiculous is that they get your payment info BEFORE the tow AND they charge a 50$ cancellation fee in case you realize how shitty their service is and you want to cancel. Do not recommend!

Fernando's service was so great! He went above and beyond to make sure that we were well taken care…read moreof. He was professional and kind. We definitely recommend and will be sure to use his services again in the future when needed.

From the owner: 24/7 Medium & Heavy Duty Towing, RV's, Semi Trucks, Commercial Vehicles, Private Property Impoundsread more

Called Thursday for an estimate and got one price for a Sunday tow. Called today to request a tow…read moreand to confirm price; it was now a hundred dollars more. Seems like prices are based on how they're feeling on a particular day. Would not recommend based on this type of business practice

Locked my keys in my car and they sent a guy out and he arrived no less then 30 minutes after…read morehanging up. He got my car door open and didn't damage my car paint or window. I would recommend them to my friends and family. The guy was very kind and fast and he had great personality. He Talk to me while he opened my door and explained the process of what he was doing to my car. Thanks Paloma towing for helping a girl out on a Saturday morning after a work shift I paid $80 for them to open my door and I had got quoted over $130 by other companies.

Recently purchased a new car from EdMallory at Mercedes Benz of Thousand Oaks. Ed made the entire…read moreprocess very, very friendly and easy. While looking at cars, Ed went the extra mile to make sure we saw all the options available, including models lower priced than what I came in looking at. I felt super comfortable working with Ed.

If I could give 0 stars I would. Charging $900 for labor is absolutely absurd let alone the price…read moregauging.

Absolutely the worst customer service. Charges were over the top. Charging over $600.00 for less…read morethan 24 hours on their lot. Stated they needed to pay extra people to help lift Harley Davidson. Who tries to lifts a Harley Davidson? If you don't know how to tow something correctly dont take the call from the police department Price gauging should be a crime. Especially when there has been no work on their end. And to top it off the front desk personnel were rude and unreasonable.

These guys are the worst. My daughter was in a car accident…read moreand the police called them to tow her car to their yard. I arrived there within 1 hour and they would not release her car without a current registration which we always keep in the glove box. The cashier said it wasn't there. I'm sure they just took it to get another day of storage. Such a scam.

A BUNCH OF SCAM ARTISTS! Got my car stuck in mud and the lady told me $125 on the phone. He gets…read morethere and quotes me $2000! Yes, TWO GRAND to pull me out of a few inches of mud. To pull me back a few feet. Still charged me $125 even after I told them to f*** off.

Total scam artists! Called to find out how much it would be to unlock my car door after I locked…read moremyself out of my car. Was told it was $49. I Ok'd that and waited for the tow truck to arrive. First off, a man, not in any uniform and in an unmarked old sedan car pulls up and said he was there to unlock my car. If it wasn't the middle of the day in a public parking lot, I would not have even thought to let this guy near me. He gets out, takes some tools from his trunk, and begins to work on my door. He asked me if I knew how much it was going to cost for him to open my door. I told him yes, I was quoted $49. He replied, No, that $49 is the service fee for him to come out, but that the total price would be $120!!! I told him to stop what he was doing and get away from my car, because I wasn't paying $120 to have him open my door, that I was only paying the $49 I was quoted. He told me to call the office and see if they would give me a deal. I repeated that I was only paying the $49 I was quoted, or he could go on his merry way. I called the company, and explained the situation to a female, who was not the person I originally spoke to. She said that the $49 was the service call charge, but that to unlock my car would be $120 more! I again repeated to her that I was only quoted $49, and was not paying more than that. Her reply was, " That's fine...if you want to cancel the service, butbyou still need to pay the driver the $49 service fee.". I told her that wasn't happening. She says, in an attempted threatening manner, " we have the original call recorded, we will listen to that"...I told her that that is great, because she will hear that only the $49 was mentioned. I let her know that I will be reporting them to the BBB, which I will do.