Warner came today to jump start my battery and I'm not sure if I've had a better customer service…read moreexperience than him in a great while ! He showed up in 10 minutes w a positive attitude and explained everything so I could understand it. Took his time and didn't rush . Just a great guy ! Roy's is lucky to have such an asset on their team!

Called AAA to have a tow from Moorpark to Palmdale. We were in a trailer park and had to push the…read morevehicle out of the driveway and when Chris showed up he already said he didn't want to go that far he was going to call someone else. His dispatch said it was only him. So he let us push it out of the driveway and then said ohh the tags are bad I can't tow this. It was a non op going to be repaired. Then he called to cancel the tow. Then my friend offered him 100 bucks. He tried uncancel but they wouldn't let him. He left us to push it back into the driveway by ourselves. THANKS CHRIS. If you need a bribe to do your job. Get a new job. I Don't recommend Roy's towing.

My hotel was broken into and my backpack with my keys was stolen. After an extremely frustrating…read moremorning of dealing with unresponsive hotel management, my bank, my insurance company, and multiple different sheriff departments, it was extremely refreshing to work with Platinum Tow. Todd was quick to come and got my car out of the parking lot without too much trouble. Honestly, it was kind of fascinating to see the process. Thank you so much, Todd and Platinum Tow. You guys were the one thing that went right that day.

These felons and boozers will charge you over an hour even if they are within 10 minutes from a…read moretow. At least they're serving the community now, feels great being serviced by ex cons lol.

Shoutout to Bobby for helping my girls out today, her car broke down late in Camarillo he was quick…read moreto arrive, got the car towed to Oxnard, he was very professional, great customer service.

Once again, Eddie's Towing came through for us quickly and efficiently. Angel arrived to jump…read morestart my car and replace the battery. Very efficient and cost effective! I think one of the highest compliments a business owner can receive is from an employee who admires and respects the business and the owner. I am most grateful to Angel and Eddie's Towing!

Fernando's service was so great! He went above and beyond to make sure that we were well taken care…read moreof. He was professional and kind. We definitely recommend and will be sure to use his services again in the future when needed.

From the owner: 24/7 Medium & Heavy Duty Towing, RV's, Semi Trucks, Commercial Vehicles, Private Property Impoundsread more

Called Thursday for an estimate and got one price for a Sunday tow. Called today to request a tow…read moreand to confirm price; it was now a hundred dollars more. Seems like prices are based on how they're feeling on a particular day. Would not recommend based on this type of business practice

Locked my keys in my car and they sent a guy out and he arrived no less then 30 minutes after…read morehanging up. He got my car door open and didn't damage my car paint or window. I would recommend them to my friends and family. The guy was very kind and fast and he had great personality. He Talk to me while he opened my door and explained the process of what he was doing to my car. Thanks Paloma towing for helping a girl out on a Saturday morning after a work shift I paid $80 for them to open my door and I had got quoted over $130 by other companies.

MERCEDES BLEW UP MY GWAGON ENGINE - Trying to blame me for it…read more Imagine you start your own business. Failure after failure - you FINALLY land clients and some income. You then go and buy your dream car as a life goal and reward. You have it for years. Take care of it. Have a minor issue - take it to the experts. The experts blow up your engine - then blame it on you. Pretty crappy - right? Keep reading if you want the details. Note: this car was/is my prize possession. I worked REALLY hard to get this vehicle. It was and still is my dream car. Ok, well - normally I don't leave negative reviews however, I feel like this warrants a pretty detailed review as this maintenance issue is ongoing now for over 2 months and I do not have my car back in a proper working condition. I hope this helps finally get me my car back in WORKING CONDITION. Brought my car in for a radiator fluid leak. August 11th. Minor repair completed, car picked up August 16th. Before returning car, dealer invoice states that engine was pressure tested and good to go. Drove car home (less than 7 miles); drive car the next morning (7miles) to gym and notice white smoke coming from front right wheel well. Call dealership, and told to return car. Drive car to dealership (1 mile). It takes several weeks before they have any idea what is going on with car. First phone call - head gasket is cracked ($9500) to fix; second call engine block cracked - $95,000 dollars to fix (true story - happy to share docs). Called Mercedes HQ - no help there. MERCEDES BENZ THOUSAND OAKS said there is nothing they can do other than charge me at least 40k to fix the engine. Their paperwork shows my car was in a good condition when they fixed the minor part however, something occurred with that repair that created a fatal engine issue. I sent a 3rd party to inspect my vehicle - per their report - all vehicle code had been deleted. Maintenance manager Alex stated that is was likely due to the inspector having bad equipment or that the inspector was lying. 3rd party inspection done via Lemon Squad. Requested to Lemon Squad return with proper equipment and get full computer codes. THIS IS NOT NORMAL According to local repair shops it is highly likely they didn't properly drain the system when they did repair. Thus leading to a blown engine. Apparently - this shop is locally known for screwing up repairs and blaming the owners and then just trying to get them into a new car. Here we are October 30th, 2025 - no car, no loaner, paying for rentals, damage not covered by insurance. My car likely sitting in their open air lot with dust on it. Under my care this car was never outside for more than a few hours; NEVER DAYS. At this point hey have added 30+ miles to the engine (not sure how/why that happened) I contacted the Bureau of Automotive Repair to get an assist as the dealership pretty much stated "this is your fault, you should have taken batter car of your car, come get your car". The vehicle was VERY well maintained (ask me for the maintenance records - happy to provide). AGAIN - I LOVE this car. It was a trophy. All I want is for their team to fix my car. I didn't blow the engine up. It's wasn't my fault - I SHOULD NOT HAVE TO PAY FOR IT. Now I am faced with: fight for my car - which likely requires hiring a lawyer. It's gonna get expensive. Or continue paying off a car that no longer works and that's headed to the junk yard. Say goodbye to my dream car and my trophy. Either way, Mercedes of Thousand Oaks prefer that they not be held liable for the damage their repair did to my vehicle. They just want me to go away silently and not say a word. That's not appropriate. If there are any news outlets that would like to cover this story - please reach out to me (ceo@gotspare.com) I can provide detailed records of my experience with Mercedes Benz of Thousand Oaks. Documents, pictures and recordings. Hope this helps get things resolved. In a world where people do shitty things and escape responsibility - genuinely hope for different here

I had an issue that I asked for help on and Ron and Zeb stepped up and took great care of me…read more Highly recommend these guys

Absolutely the worst customer service. Charges were over the top. Charging over $600.00 for less…read morethan 24 hours on their lot. Stated they needed to pay extra people to help lift Harley Davidson. Who tries to lifts a Harley Davidson? If you don't know how to tow something correctly dont take the call from the police department Price gauging should be a crime. Especially when there has been no work on their end. And to top it off the front desk personnel were rude and unreasonable.

These guys are the worst. My daughter was in a car accident…read moreand the police called them to tow her car to their yard. I arrived there within 1 hour and they would not release her car without a current registration which we always keep in the glove box. The cashier said it wasn't there. I'm sure they just took it to get another day of storage. Such a scam.

A BUNCH OF SCAM ARTISTS! Got my car stuck in mud and the lady told me $125 on the phone. He gets…read morethere and quotes me $2000! Yes, TWO GRAND to pull me out of a few inches of mud. To pull me back a few feet. Still charged me $125 even after I told them to f*** off.

Total scam artists! Called to find out how much it would be to unlock my car door after I locked…read moremyself out of my car. Was told it was $49. I Ok'd that and waited for the tow truck to arrive. First off, a man, not in any uniform and in an unmarked old sedan car pulls up and said he was there to unlock my car. If it wasn't the middle of the day in a public parking lot, I would not have even thought to let this guy near me. He gets out, takes some tools from his trunk, and begins to work on my door. He asked me if I knew how much it was going to cost for him to open my door. I told him yes, I was quoted $49. He replied, No, that $49 is the service fee for him to come out, but that the total price would be $120!!! I told him to stop what he was doing and get away from my car, because I wasn't paying $120 to have him open my door, that I was only paying the $49 I was quoted. He told me to call the office and see if they would give me a deal. I repeated that I was only paying the $49 I was quoted, or he could go on his merry way. I called the company, and explained the situation to a female, who was not the person I originally spoke to. She said that the $49 was the service call charge, but that to unlock my car would be $120 more! I again repeated to her that I was only quoted $49, and was not paying more than that. Her reply was, " That's fine...if you want to cancel the service, butbyou still need to pay the driver the $49 service fee.". I told her that wasn't happening. She says, in an attempted threatening manner, " we have the original call recorded, we will listen to that"...I told her that that is great, because she will hear that only the $49 was mentioned. I let her know that I will be reporting them to the BBB, which I will do.