do yourself a favor and do not waste your money dealing with this company they will not honor any…read moreclaims. Not only did they rip me off, but customer service through and through was a terrible experience. There was a so-called manager by the name of Brittany who told me she had worked there for 26 years. She threw her experience in my face in a very rude manner, just to find out that she was 100% wrong according to three other of her colleagues. My experience with this was a total and pony show.

Absolutely horrible company with no regards for their customers satisfaction or well being . I took…read moremy car in to the dealership more than a week ago , the dealership has been going back and forth with smart auto care every single day since and have gotten no where. I have called them every day as well and have gotten no where as well . They act like they don't care and it's not their problem. I haven't had my car for a week already , I lost my job because smart auto care will not cover a car rental until they approve the claim but instead of approving the claim they keep going back and forth with the dealership requiring more information . This has not been one phone call where they spoke to the dealership or me directly, smart auto care won't even contact anyone , the dealership and I have to keep calling them and every single time we have gotten a hold of them they have delayed the process by another day, they recently asked the dealership to remove my motor to get a better diagnostic which is understandable but if smart auto care decides not to approve the claim after the fact then I am the one who has to pay the dealership $1,300 for the diagnostic . Also why didn't smart auto care ask the dealership to do this the very first day we got a hold of them instead of a week later after I have lost everything. Absolutely ridiculous company , the only person I would ever recommend this company too is someone who is looking to be inconvenienced , ignored and spoken down to by supervisors because they don't want to hear from you. I wish there was a negative 100 on here because they are incredibly unprofessional.

Bret and Alliance Insurance Agency were amazing! We had awesome customer service from start to…read morefinish. It was a very personalized experience with a real consideration of our current needs as well as our financial situation. If you want an agent dedicated to giving you a first class, personal service, Bret and Alliance are first rate!

Bret Byrd helped my family choose a home insurance company and plan for our new home and he did not…read moredisappoint! From the very first interaction he was personable, informative and respectful. He searched through every outlet to find us the best company and then personalized the structure of quotes to our need specific on home type and location and even was able to work numbers to ensure we have the best possible fit for our situation. If you are looking for a stellar rep thats not afraid of doing the work and then some to satisfy your needs, Bret is the guy for you! Will be sending any and everyone his way because this is how your business should be handled, with care and respect!

Skylar was fantastic to work with throughout the insurance quote process. She provided competitive…read morequotes, took the time to answer all of my questions thoroughly, and made sure I understood my options without ever making me feel rushed. Her responsiveness was outstanding. Every question or request was handled quickly and professionally. She made what can often be a stressful process simple and straightforward. I highly recommend Skylar to anyone looking for knowledgeable, responsive, and customer-focused insurance service.

Very helpful and responsive. I trusted them immediately with our daughter's insurance.read more

Jason Olsen with Phoenix was amazing stepping me through the horrible process of insurance renewal…read moreincluding home, auto and umbrella. I had been working on it for weeks with other agents and it was a horrible experience. Then a friend recommended Jason saying he was so knowledgeable and helpful. Thank God i reached out to him. Jason was able to take care of everything in a day, got me the best (CORRECT) coverage AND saved me a ton of money. I cannot recommend enough!!

Jason at Phoenix Insurance was incredibly helpful and awesome. I was having issues with my…read moreinsurance company of 20 years raising my rates super high and not communicating well. I was reluctant to leave and felt overwhelmed. Jason handled everything right away and helped me find better coverage at an affordable price without any extra stress. He worked around my schedule and made it easy to get in touch with him. I felt treated like a human, not a number. I am so grateful for him and the people over at Phoenix.

Staff is helpful and super friendly when needing to find the right insurance plan for me.read more

I had amax for three policys on my last one the person forgot to take pics of my car and after two…read moreweeks my policy cancelled amax failed to notify me til after my accident and has done nothing to fix it

I just want to let everyone know that as you receive your insurance policy don't walk run to see…read moreAnna Nguyen and have take the worry out of shopping. Anna can help you find the right Home and Car insurance. Please don't hesitate to call her. Anna is the one.

Excellent experience from start to finish! The service was friendly, professional, and efficient,…read moreand everything exceeded my expectations. I would definitely recommend this place and will be coming back again. Saved me 80/mo on my auto insurance and another 2600/ yr on my home insurance. Great deal on umbrella and business insurance too!

Searched with many different providers and had a huge headache trying to figure out how insurance…read moreworks- was lucky enough to be referred to Andrew and he explained everything thoroughly and clearly and got me the best pricing I could find. Excellent service - highly recommend!!

Ryan was simply OUTSTANDING! He did a great job understanding my needs and working to fulfill them…read more I Highly recommend!

Robbie is the best! He always impresses me with his prompt service. He make everything easy for me…read moreas a client. I own several night clubs, which are not the easiest to insure, and he places the insurance with competitive carriers with good premiums and good ratings.

John Kraft State Farm insurance has been a delight to work with. Every one of the employees that we…read morehave dealt with have been very professional, courteous, knowledgeable, helpful and super responsive. We are thrilled that we chose John Kraft insurance. Sherrie has been outstanding to work with. I highly recommend John Kraft State Farm Insurance. George S

We have had John and his team as agents since 1997. If you're looking for a team that will always…read morebe in your side you've found them. Over the years we've had to use them several times and each and every time I have felt that they take a personal interest in our claims. It's like having your best friends helping you out at a time you really need it. Hard to find this kind of team these days. Our son recently bought his first home and it wasn't even a question where he's go for his insurance needs.