Can I give this company a 0 STAR? I took my car in because the check engine light came on and it…read morewas smoking -- clearly something serious. Instead of focusing on helping resolve the issue, it felt like Smart Auto Care was looking for the smallest possible reason to deny my claim. From the beginning, the process felt more like an investigation against me than support for a paying customer. Rather than trying to work toward a solution, they seemed focused on technicalities and fine print. In the end, my claim was denied, and I was left dealing with a major repair on my own. When you're already stressed about car trouble, the last thing you need is to feel like the company is working against you. Based on my experience, I wouldn't recommend Smart Auto Care. Make sure you read every detail of your contract and don't expect them to give you the benefit of the doubt. I tried to find a solution and find the middle ground but they are not willing to work something out! DO NOT ASSOCIATE WITH THIS COMPANY!!!!

I strongly advise against engaging with this particular contract provider. Their claims processing…read moreconsistently experiences significant delays, often spanning several days. Furthermore, they mandate the exclusive use of parts sourced directly from them, which introduces an additional day to the service timeline. It is important to note that rental coverage is limited solely to the duration of labor. I caution potential buyers to exercise extreme discretion and avoid any association with this entity.

I've worked with Jason, at "The Phoenix Insurance" for many years. I started out with a motorcycle…read morepolicy and soon after switched both my homeowner and auto policies over to him. Can't say enough good things about both Jason and "The Phoenix Insurance." Very professional, and he's always gone the extra mile for me to find the best possible coverage with the best possible rates. Highly recommend that you give him the opportunity to earn your business.

Horrible service. These people will not work without getting confidential documents from your other…read morecarriers and are extremely rude. They likely don't get reviews from people who don't write a policy with them. Don't bother reaching out to them.

I just want to let everyone know that as you receive your insurance policy don't walk run to see…read moreAnna Nguyen and have take the worry out of shopping. Anna can help you find the right Home and Car insurance. Please don't hesitate to call her. Anna is the one.

Searched with many different providers and had a huge headache trying to figure out how insurance…read moreworks- was lucky enough to be referred to Andrew and he explained everything thoroughly and clearly and got me the best pricing I could find. Excellent service - highly recommend!!

First thing First, dont be manipulated by stars and…read morereviewes like was they (Andrew) have no respect for you! you are not even allowed to comment or talk, for what you need complete disaster company im so glad i stoped doing business before i even sign a paper they recommend their own contractors that are even shadier than themselves i cant even discribe how rude and unprofessional these people are. imaging you want to tell them the converage you need but, they tell you "dont tell me anything, i know what im doing" so if u want to do business with them, best of luck. in my case, there are better and more profession and more kind people to deal with than these guys,

I had Sterling Insurance quote me on my home and car insurance. Both quotes came back saving me…read moremoney which was great. They are very easy to work with, have great customer service and go above and beyond to take care of you. I recommend them to everyone I know and met. Thank you very much Teresa and Marcus!

WOW. Friendly, and the easiest process ever. Best price on insurance. Would highly recommend.read more

They took the time to ask the right questions to give me the right coverage, and explain what it…read moreall meant. They saved me money, and more importantly, I know I've got the exact coverage I need. No hard selling, just questions to learn about me, and what I need. Plus a mobile app so I can't lose my insurance card, and it tracks how I drive to give me discounts for driving like an adult. Great people and a great company.

With a leaking roof, I called the office and was prudently advised to have a roofer check out the…read moreroof before filing a claim; once it was determined that hail damage was responsible, a new roof was determined to be necessary and from there, Allstate took care of everything quickly, professionally, and with courtesy. I felt like people were at my service any day of the week, any time of the day. With fair, professional treatment, Allstate and Lunardon's office have kept me a customer for years and I see no reason to look elsewhere for my insurance needs.

very unprofessional I couldn't even get somebody to tell me my claim number the first week the…read moresecond week the insurance agent that was supposed to cover our situation quit and the second agent is very rude me is hard to get a hold of and here it is four weeks into the matter and the issue is still not resolved. This is a horrible, horrible company. I do not recommend.

Absolute joke of a company. They are a shoddy, shady, and completely incompetent. They offer no…read moresolutions, even when their insured drivers are at fault. They will attempt to give you low ball estimates in hopes that you accept their insulting, pitiful little check. If you get into an accident, expect to talk to 3 separate companies trying to chase down the reclamation for your damages. We had a car not even 1 year old that sustained $8,000 in damages due to their insured drivers negligence. In addition, we now have a car seat worth $1,000 that's damaged and void that they refuse to reimburse us for. We haven't even gotten to the reimbursement process for the rental car, so I oh so look forward to that as well. I've dealt with three separate companies on this claim which is mind blowing, they just try to run you around in circles until you finally get so fed up you want to forget the whole thing. If you do business with this abysmal "company", have an attorney on speed dial.

I called here because I needed cheaper car insurance, I was helped by Nicholas nguyen who sent me…read moreall the information I needed by email. The process was very easy and I bought new insurance on the same day, that I was happy with. Will be recommending my family and friends here.

Brightway, The Phan Agency - is the only and right way to take care of your automobile and home…read moreinsurances! Thy and her team is very knowledgeable and professional in getting the best coverage for me and my family! BONUS - Very affordable prices! I HIGHLY RECOMMEND giving Thy and her team to take care of your insurance needs!

This place has excellent rates! Much cheaper than my last company! The quote and paperwork were…read morepainless and quick and tge people were the best. Love this place!

NEGATIVE STARS!!!…read more Let's just say this if you don't go to the doctor often and I guess this place would be ok, and for what they charge you sure why not... But if you do go to the doctor often then this is the worst insurance coverage you can get! First thing when going to any hospital that they state you can go to for coverage and when you give them your medical identification card and the hospital states they never heard of this insurance or coverage there is a reason, simply because for what you pay they don't cover anything, oh I'm sorry I stand corrected they cover some cost like pennies. I know healthcare is screwed up rite now but seriously it is like they cover maybe less then 20% of your medical bill literally, standard check up just to go in is $50 & I understand yeah that is a little high when some offer $5, $10, $15, $25, but when paying the copay usually the other portion is covered, not here, you pay $50 and then you pay for what ever it is you went in for, labs, physical check up, prenatal vitamins, pregnancy check ups, everything comes out of your pocket, oh oh sorry they will cover if you spend the night at the hospital but only up to $1500 depending on the issue. So let's see what they pay for then...hmmm seemed like nothing, if there is medication you need guess how much they cover nothing oh wait wait yeah nothing.. so if an ointment is $9 and insurance covers .0000012 or less you still pay $9 When you call any of the reps there all seem like they don't want to talk to you nor care about your situation. Which I can see but if your are a reparable business don't you think you would care about your customers well being or health after all you know it is a health coverage Ok for the most part temp agencies offer this plan which they should tell you from the get go it is better to get insurance through health net or blue shield or even Kaiser, so beware of the insurance that temp agencies offer you they are not the best plans and pretty much do not cover anything. service - super negative stars, hold time is 20+mins just from them to give you that stellar I don't want to help you feel because I'm watching oprah online and your bothering me..

If this is the same life insurance co. that is also part of Allstate , I give it negative stars. My…read morehusband passed away last November and had a policy thru his work place . I have yet to see the benefits i'm due. They are a mutimillion dollar company , so a years salary should not break the bank