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    Tom's Cycle and Power Products

    4.9 (9 reviews)
    Open 9:00 am - 5:00 pm

    Services - Tom's Cycle and Power Products

    Golf cart rentals

    Motorcycle repair

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    JMC Motorsports

    JMC Motorsports

    (11 reviews)

    I called and was told that the service manager would call me back, but she never returned my call…read more I called a second time, and Mark said he would connect me to the service department. After 20 minutes, she finally picked up, took some information, and put me back on hold for a long time. Don't waste your time and money here.

    I bought a used side by side, Arctic, Wildcat 1000x. I was advised to have it serviced by a…read morecertified dealer before using it, so I did. JMC was the nearest dealership to me. I asked them to give it a tune up, check for anything that might be wrong with it and told them it was throwing a code that I wanted addressed. They said that the code was an old one and cleared it, that it didn't need the crankshaft sensor replaced but that the plugs were fouled up so they installed new ones. I also had them replace the old oil and filter. They said that was the only things that it needed. When I got home I rolled it first ride out and was advised not to run it again until the plugs were checked because it was upside down. Upon taking it apart to check them, it appeared that the plugs were not new at all, nor were they the same brand. I showed them to my brother who's very astute about power sport products and he said that they were not new. He called the service department on my behalf. After a lengthy conversation with the manager it was made known that the technician only changed one of the plugs. They charged me for 2, and billed me for the labor for installing 2. He said that wasn't ok and they needed to refund me 1/2 the labor and cost of the missing part. He was told that I could come pick up a new plug for the one that I was charged for but they weren't going to compensate me for the labor. He asked to be put in touch with their district manager but instead the owner gave him a call... The owner said that they would not be giving me any compensation and that I could come pick up a plug. He yelled and swore at my brother and claimed that it was all an accident, that I was told that it was only going to be the one from the start. That WE were trying to get one over on THEM and it's not their fault... even though I WAS told that they were going to do both and got charged for both. The woman who I spoke with was very clear about it and I even asked her about how to avoid that situation in the future... Their shop is over an hour away from my house. The cost of the fuel wouldn't justify the drive vs the cost of the part. Moreover, I had expressly stated that it was a new purchase, that I wanted to get anything done that needed to be done and replace anything else that needed fixing. When we took it apart at our own shop not only was the job that I got charged for not done, the clutch/belt casing was broken with a huge hole in it, the seat release leavers were broken and the air filter was filthy. I would have gladly had all that fixed but they didn't tell me that those things needed to be addressed. If we had wanted to do the work ourselves we would have but we wanted it serviced by a certified Arctic Cat mechanic. Unfortunately we are doing the work ourselves and still got charged. Bottom line: they did shotty work, the owner was highly unprofessional and rude, sub quality/overpriced products and their "compensation" was a joke. Don't do business with this company . They will surely try to fleece you.

    Kel Carts

    Kel Carts

    (2 reviews)

    We purchased a used 2018 EZGO TXT golf cart with Elite Lithium battery. While I am no expert or…read moresavvy purchaser in golf carts I think overall we got a good value. I focused more on aesthetic vs. the mechanics of the cart, but both expectations were met! When Kelly drove up with the beautiful lemon yellow customized cart I was immediately obsessed. Not only did it meet the aesthetic criteria, it met the "drivability" hope. It was a smooth, powerful (we had 4 people in the cart and went up a big hill with ease), and great steering. We haven't put it to the true golf course test, but I will provide a follow up update after a few months of ownership. Along with being a knowledgeable mechanic, Kelly provided top notch customer service. He was particularly accommodating had some great ideas to customize it, threw in some upgrades and made it a very easy process. It was good to have documentation of what we discussed and agreed upon so each of our expectations were met.

    As we approach warm weather, I just wanted to give a shout out to Kel-Carts in nearby Quincy. I…read morerecently bought a used Cart from Kelly and was very impressed how he had upgraded the cart with several nice features without blowing the cost of the cart out of the water! It was very reasonably priced and he delivered it too! His upgrades included, beautiful reupholstering, upgraded wheels and tires, LED lighting front and rear,buffed out gleaming paint, build in speakers and a new windshield. In addition, he provided me with two chargers, one for my garage and one for just outside my unit. Finally when I asked him to work up a price to install a new digital battery gauge, he notice one of my wheel hubs and spindles seems loose and without even being asked, changed them out for new at NO cost! THAT is service and respect for the buyers who buy his carts. It's rare to see such dedication and follow up for what you sell by such a young person. Thanks Kelly, I look forward to the years of fun ahead. Check out Kel-Carts at Kel-Carts.com if you are in the market.

    Tom's Cycle and Power Products - motorcycledealers - Updated June 2026

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