I drove 5 hours to get tracks for my atv when I got there the price was increased from what I was…read morequoted then they were rude said "what you expect me to pay your taxes for you" by the rudes old lady!!!!! this was after the old man gave me a price and it was with taxes included then the old lady said well he was wrong and confuse. I walked out and she said well don't buy them if you don't want to pay after I had thousands of dollars in cash laying on the counter Don't WAIST YOUR TIME WITH RUDE DISRESPECTFUL PEOPLE YOUR NOT THE ONLY HONDA SHOP AROUND!!!!

I'm 19 now I brought my can am 4 wheeler there about 4 or 5 years ago it's still sitting back there…read morebroken and after so long of them "waiting for parts" we wanted to just pick it up broken and take it somewhere else to have them fix it just to find out that they won't give it up to us unless we pay there "storage fee" which is more than we bought the 4 wheeler for it was somewhere around 1200$ and as of now for the last 4 years it just sits outside in there lot left to die getting weathered on

I must share my experience with City V Twin as I had experienced some issues with the Harley…read moredealership. I took my business to city V Twin where I met Tyson the owner and his crew and I asked about a big bore kit. Tyson was very knowledgeable and walked me through the kit with high-quality parts gave me a quote and some things may change up and down as they did as he fit me into his schedule as urgently as he could. I was patient for him to finish the project as the project got to near the end. Tyson kept me posted throughout the whole process, ensuring that the parts I purchased got installed in the Bike in a professional manner and in the timely fashion now my 21 Road King is perfect for me and I will take my business nowhere else but city V Twin for the rest of my life as long as Tyson is the owner once again, thank you so very much Tyson and your crew ,very professional !! Look forward to doing more business with you.

I needed two key fobs programmed to my 2017 HD. Local…read moreHarley Shop did not know how to do it. They tried. Wanted me to schedule for a diagnosis to see why they did not know how to program a Harley key fob for my Harley. Go figure. I took the bike with two new HD key fobs to City V-Twin Service. Tyson took me right in and had me done and out the door in 15 minutes. Guess where I am going from now on. Thank you Tyson for your prompt and professional help. It was my first time in your shop, but won't be the last.

So between misdiagnosed and shoty workmanship this shop cost me thousands of dollars and weeks if…read morenot monthes of missed riding days. Skipped test rides and parts that got misplaced or were broken and not recognized i wonder if its lazyness or incompatance. You should youtube it and do it yourself. Might be great for cars, but harley mechanics they are not. Great people though.

My wife and I were driving our 20-yr-old car to our Arizona vacation home. Although we had just had…read moreit in for a checkup at a shop near our home in Washington, we started experiencing difficulties about half-way through our first day of travel. The car would "miss" badly when accelerating. We limped into our first scheduled stop-over, La Grande, OR, and immediately began calling auto shops. It was late in the day, and the first two shops we called couldn't work us into their schedule. We spent the night tossing and turning, wondering if we should turn around and try to make it back home, or hang around La Grande and see if we could get into a shop. The next morning, shortly before 8 am, I made one last attempt at contacting a repair shop. I called B&B Auto Repair. What a lucky decision that was! The owner of the shop asked us to bring in the car immediately, and said he'd see what he could do. Bottom line: he and his partner worked all day on our old clunker, and just as we were beginning to give up hope, they found and fixed the problem (Turned out to be something our local shop should have taken care of...) The guys at B&B are extremely knowledgeable, thorough, and persistent. Unwilling to give up when the first "quick fix" didn't work, they literally worked on our car all day long. (We found out later that they had "bumped" a couple of their regular customers to accommodate us. As owner Ben Bean told us, "We had to help - you're just kind of stuck here".) We couldn't have been happier with their work, and felt their bill was extremely fair considering the amount of effort expended, potential loss of other business, etc. We heartily recommend B&B Auto. In addition to auto repair, they also specialize in motorcycle repair. AND, if you are a Harley enthusiast traveling through eastern Oregon, be sure to check out their line of parts and accessories. And don't go anywhere else if you need repairs!

Thunder Alley has been outstanding from the purchase of my new bike, initial service and some cool…read moreaccessories. Facility is nice, but not so nice that you are fearful of the cost of an oil change when you walk in. The team is very friendly from sales, finance, parts and the manager. They greet me by my first name with a handshake and are happy to answer any questions or do me a solid. I absolutely love the bike and appreciate that I've got a solid dealer in town to work on it. Prices are reasonable and they have a lot of events to help you find others who are into whatever kind of riding you're into.

I'm so happy with the quality of service and care that the staff at Thunder Alley Motor Sports…read moreprovide. We've been taking our 2015 Polaris Slingshot there since we bought it, and they have installed numerous upgrades, performed required maintenance, and have also helped me troubleshoot a few issues too. The general manager is the epitome of a person who is customer-service oriented, and I can't say enough good things about him and his staff. If you want to be treated fairly and like family go to Thunder Alley!

I bought a used side by side, Arctic, Wildcat 1000x. I was advised to have it serviced by a…read morecertified dealer before using it, so I did. JMC was the nearest dealership to me. I asked them to give it a tune up, check for anything that might be wrong with it and told them it was throwing a code that I wanted addressed. They said that the code was an old one and cleared it, that it didn't need the crankshaft sensor replaced but that the plugs were fouled up so they installed new ones. I also had them replace the old oil and filter. They said that was the only things that it needed. When I got home I rolled it first ride out and was advised not to run it again until the plugs were checked because it was upside down. Upon taking it apart to check them, it appeared that the plugs were not new at all, nor were they the same brand. I showed them to my brother who's very astute about power sport products and he said that they were not new. He called the service department on my behalf. After a lengthy conversation with the manager it was made known that the technician only changed one of the plugs. They charged me for 2, and billed me for the labor for installing 2. He said that wasn't ok and they needed to refund me 1/2 the labor and cost of the missing part. He was told that I could come pick up a new plug for the one that I was charged for but they weren't going to compensate me for the labor. He asked to be put in touch with their district manager but instead the owner gave him a call... The owner said that they would not be giving me any compensation and that I could come pick up a plug. He yelled and swore at my brother and claimed that it was all an accident, that I was told that it was only going to be the one from the start. That WE were trying to get one over on THEM and it's not their fault... even though I WAS told that they were going to do both and got charged for both. The woman who I spoke with was very clear about it and I even asked her about how to avoid that situation in the future... Their shop is over an hour away from my house. The cost of the fuel wouldn't justify the drive vs the cost of the part. Moreover, I had expressly stated that it was a new purchase, that I wanted to get anything done that needed to be done and replace anything else that needed fixing. When we took it apart at our own shop not only was the job that I got charged for not done, the clutch/belt casing was broken with a huge hole in it, the seat release leavers were broken and the air filter was filthy. I would have gladly had all that fixed but they didn't tell me that those things needed to be addressed. If we had wanted to do the work ourselves we would have but we wanted it serviced by a certified Arctic Cat mechanic. Unfortunately we are doing the work ourselves and still got charged. Bottom line: they did shotty work, the owner was highly unprofessional and rude, sub quality/overpriced products and their "compensation" was a joke. Don't do business with this company . They will surely try to fleece you.

I called and was told that the service manager would call me back, but she never returned my call…read more I called a second time, and Mark said he would connect me to the service department. After 20 minutes, she finally picked up, took some information, and put me back on hold for a long time. Don't waste your time and money here.

I was in a bad place. My bikes chain broke off and it took out part of my crank case and destroyed…read morethe tensioner in the process. I was stranded and was looking at a totaled street bike. They dropped their other projects, drilled and tapped back broken parts to the case and machined a piece for the tensioner. I was looking to part out a bike I loved and now I am looking at putting another 60 thousand miles on her. They got me back on the road the next day and saved my bike. Great guys to boot.

I've used, or tried to use, these guys twice now. The first time, two years ago, they took my…read morebike, told me the repairs would be "about" 1 week, and told me it would be 1 more week, for over a month! He did give me a discount on the work, for the trouble, and was willing to pick up my malfunctioning "classic" for free, though, so that helps somewhat. The second time, I called and arranged for pickup on my bike for repairs. This time, I was told that they were about 4-6 weeks out for any new work, but if I was interested and willing to wait, they'd still pick up and do the work. So I said yes, and waited. Two weeks later (This week[6/5/2015], actually), I was told that they could take my bike in immediately. I made arrangements to have it picked up the next morning, and waited and waited, and was late to work, and they never picked up my bike. I called and left a polite message that I had waited, and hoped nothing was wrong, and please call to arrange another pick up time, and have heard nothing back. I'm done with Xtreme heights after this...it's just ridiculous and frustrating, not to mention unprofessional.

I bought a dirtbike for my son. They were all very amazing. The team ran me through the safety…read morefeatures and long-term care for the motorcycle. I really feel like they went out of their way to make sure I had the knowledge and no how to keep my son safe. Amesha helped me with all the appropriate gear that my 10 year old needed to stay safe and have a Great time!! I would like to add that their prices are amazing$$

From the owner: Legacy Powersports & RV is a leading RV dealer in Island City, OR and trusted powersports dealer…read moreserving La Grande and all of Eastern Oregon. We offer a wide selection of new and used RVs, including travel trailers, fifth wheels, toy haulers, and campers, along with quality used RVs and certified pre-owned inventory. In addition to being a top RV dealer, we carry motorcycles, ATVs, side-by-sides, and outdoor adventure vehicles for every type of rider. Our dealership features a large inventory from leading brands like Northwood Manufacturing, along with a full-service department for RV maintenance, repairs, and parts. Legacy Powersports & RV is your one-stop destination for sales, service, and adventure in Island City, OR.

We purchased a used 2018 EZGO TXT golf cart with Elite Lithium battery. While I am no expert or…read moresavvy purchaser in golf carts I think overall we got a good value. I focused more on aesthetic vs. the mechanics of the cart, but both expectations were met! When Kelly drove up with the beautiful lemon yellow customized cart I was immediately obsessed. Not only did it meet the aesthetic criteria, it met the "drivability" hope. It was a smooth, powerful (we had 4 people in the cart and went up a big hill with ease), and great steering. We haven't put it to the true golf course test, but I will provide a follow up update after a few months of ownership. Along with being a knowledgeable mechanic, Kelly provided top notch customer service. He was particularly accommodating had some great ideas to customize it, threw in some upgrades and made it a very easy process. It was good to have documentation of what we discussed and agreed upon so each of our expectations were met.

As we approach warm weather, I just wanted to give a shout out to Kel-Carts in nearby Quincy. I…read morerecently bought a used Cart from Kelly and was very impressed how he had upgraded the cart with several nice features without blowing the cost of the cart out of the water! It was very reasonably priced and he delivered it too! His upgrades included, beautiful reupholstering, upgraded wheels and tires, LED lighting front and rear,buffed out gleaming paint, build in speakers and a new windshield. In addition, he provided me with two chargers, one for my garage and one for just outside my unit. Finally when I asked him to work up a price to install a new digital battery gauge, he notice one of my wheel hubs and spindles seems loose and without even being asked, changed them out for new at NO cost! THAT is service and respect for the buyers who buy his carts. It's rare to see such dedication and follow up for what you sell by such a young person. Thanks Kelly, I look forward to the years of fun ahead. Check out Kel-Carts at Kel-Carts.com if you are in the market.