Great food, quick service. Always a treat coming here in a pinch. Very nice ambiance aswell.

It's was about what I expected. We came for dimsum and it was pretty average. Ordered pork steamed dumplings, Shanghai pan friend pork dumplings, crystal shrimp dumpling, eggplant in garlic sauce, and Shanghai style ribs. Food came out quickly but food temperature was very inconsistent. The eggplant was piping hot whereas the ribs were barely warm. Flavor wise, I'd say our favorites were the eggplant dish and crystal shrimp dumpling. I'd pass on getting the pan fried dumplings again. They were more like small bao buns and there was barely any filling inside. The steamed pork dumplings and ribs were good and I'd get both again. Service was unfriendly and our waitress never spoke to us directly which was weird. She tossed 2 menus on a table to let us know where to sit and then arrived with her iPad to take our order. No "hi" or "welcome in" lol Overall I'd maybe come back to try some of their other menu items but probably not for dimsum. read more

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I ordered the Kung pao shrimp 18.00 no shrimp, no taste and no spicy only scallions and green vegetables horrible

I came here with my husband and a friend on a quiet Monday night. It wasn't super crowded, but the waitress seemed to want rush out of there, which was really disappointing because I had heard good things. This restaurant doesn't get five stars because none of the staff was very friendly, and as someone who visits a lot of restaurants, service can really make or break an experience. The food was pretty good, and I loved what I ordered - the beef brisket soup! I also really enjoyed their sesame noodles. However, due the service, I wouldn't rush back. read more

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Warms your stomach on a winter day -- never disappoints, prices are fair and service is efficient. Saturday lunch and just filling in. Not only did we chow down on soup dumplings and eggplant with garlic sauce but I got a smile this time! read more

Was at the convention center and spontaneously decided to try this place on my way back to the car. We were seated almost immediately and menus were tossed at the corner of the table. Place was busy... We tried: Crab rangoon - crispy and delicious Pork soup dumplings - good Shanghai style ribs *w/ white rice - so good and good flavor My son tried the chicken fried rice and my husband had the seafood fried rice (only 2 pcs of shrimp :/ ) Overall okay for a quick eat. read more

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Great online ordering and pickup experience. Food-wise it's what you expect from an Americanized spot -- some items are leagues better than others. I wouldn't typically come here because Chinatown is right there but it's worthwhile on my circuit for parties to pickup a bunch of diverse food. read more

Last night in Philly (well until next time) , I ventured over to Tom's Dim Sum for Chinese food. It's near the hotel, and other folks mentioned it was good. Well, not only was the food very good, but a robot brought the meal out of the kitchen so that our server could bring it to the table And interesting touch for dinner service. Anyway, I ordered the Crystal Shrimp Dumplings as an appetizer and the Shredded Pork with Spicy Garlic Sauce and noodles. Believe me when I say nothing was left on either plate...lol...good choice, quick service and very good. read more

Tom's Dim Sum - Crystal Shrimp Dumplings - Dim Sum Near Me - Philadelphia, Pennsylvania

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Decent dim sum, quick and affordable option. I had har gow, chicken soup dumplings, scallion pancake and sesame red bean fried balls. A tasty quick option downtown. read more

Tom's Dim Sum - Har gow, scallion pancake, red bean bun, Steamed Chicken Soup Dumpling (5) - Dim Sum Near Me - Philadelphia, Pennsylvania

Got a variety of different foods at this restaurant. Service was quick and the food came out fast. I will say that I have had better dumplings, scallion pancakes, and bao buns at other places. If looking for a quick bite to eat for a cheap price, this is a go too, but if you're looking for a better quality, maybe go to a different place. read more

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I went here for lunch on a Friday afternoon, quite by accident as I was unable to find my first choice restaurant. This place is super busy. The ambiance is modest but not unattractive. I had to wait a bit for a table but that was not a problem. I was seated and placed my order. Then I waited. And waited. And waited. After 30 minutes, I noticed that many tables around me that came after me had their food. So I asked where my food was. They told me that because I ordered dumplings, it takes some time. But that was not quite the real story. Besides, this is a dim sum restaurant and their business is to turn out dumplings quickly. I waited a bit more and then one of the waitresses asked me who took my order. I pointed her out and she shook her head, denying that she took my order. Some waitresses use a tablet to order but my waitress did it the old fashioned way with a pen and paper. Apparently, she forgot to place the order with the kitchen. In total, I waited 40 minutes for my food. Once they got it straightened out, my food came out in 10 minutes. The chicken soup dumplings were good but not the best dumplings I ever had. There was a flavor of chicken soup, which I suppose is the point, but after I added dumpling sauce they were better. The chicken skewers were really good. Good seasoning, moist and tender, they were among the best I ever had. They gave me a free salad of some kind to compensate for their mistake, and it was good. I think it was seaweed but since I did not order it, I am not sure. Overall, the food was good. The service was below par. Prices are very reasonable, which is probably why they are so busy. read more

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I came about this place while walking with friends around Chinatown. Not a bad shop, very straightforward ordering experience where they take your order, refill waters and bring your order. My main entree was the cumin stirfried noodles with beef. I wanted something spicy so I ordered it as it was marked off with a symbol for spicy. Cumin is indeed a spice so its not false that it was spiced up but it more so an oiled up powdered cumin taste instead of something that would make me sweat. Its a chilly winter night and I wanted to be heated up so it wasn't what I had in mind. The other items I had pictured were shareable items I ordered with the table. The crab rangoon, scallion pancakes, and walnut shrimp were all so good that i probably could just order more of them. The whitish yellowish sauce on walnut shrimp was like a honey mustard mayonnaise mix, maybe kewpie mayo, but it was a delicious sweet sauce that complimented it well. There was shrimp fried rice that I didn't get to try because the cumin noodles was actually very filling for me but it definitely looked really good. It is probably better to get dim sum from a shop like this as my friends did get pork dumplings with a soup broth inside them. So it may be worth checking out still if you're in the area read more

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Found this place in a pinch, it's right next to the Convention Center- Torn, because I wanted to like it, but can't Ambiance is chill, service is fine, so this is a food/flavor note: Egg drop soup: 0/10 (it wasn't an egg drop soup, more like a scallion + mystery veggie soup) Spicy Pork Dim Sum: 2/10 Shrimp shumai: 8/10 Presentation: 0/10 (food carelessly tossed) And I found a hair mixed into my napkin :/ read more

Don't like to leave bad reviews but had to. Been eating at Tom's and the previously different named restaurant for many years. We walked in to an empty restaurant about 8 pm on a Monday night.we asked for a booth right in the front window and were told by the lady that part is closed. She was extremely unfriendly. Didn't crackna smile. Ordered the food and the bok choi came out first as if it was an appetizer. It was good. The server served the rest and never came back to the table. Had to call her over from across the room to tell them we were missing something. Again very unfriendly as if they could care less that we were dining there. As we left the one other couple in the restaurant told us jokingly I believe not to leave because they will be mad they were still sitting there. It was not 9:10 pm. They close at 10 pm. The food was ok. Soup dumpling went down hill. Had no soup Broth in them and actually looked and tasted like they had been sitting around. The order that they forgot came out better and hotter. Been there 40 times and won't be back unless they offer a free meal with a pleasant server. read more

Fine place to get dim sum that's extremely close to the convention center, but there are likely better places out in Chinatown that it would be worth the time to go to. We came as it was a block from the convention center. They are very fast paced and in less than 5 minutes from when we were seated they were ready to take our order. The food came out extremely fast as well. For the food itself, we tried many different dishes. My favorites were the seafood xiao long bao and pork xiao long bao (though the dumpling wrapper was a bit "gummy"). The HK style and shrimp shu mai were also delicious but on the saltier side. The crystal shrimp dumplings were fine, nothing too special. The pan fried pork dumplings and roast pork buns were not our favorite but were extremely filling. Overall, great place to come in a pinch since you will get quick and effective service but taste is a bit lacking. read more

Came in on Christmas Day because it was one of the only restaurants opened on Christmas in Philadelphia. It was packed that night which meant service was going to be slow. Luckily I didn't wait too long for a table, however ordering did take a bit long. We ordered some dim sum to share. The food was the typical dim sum you would get in dim sum places, nothing gave me a deep impression. However, the server did forget our chicken w/ chili sauce appetizer which we didn't get until we finished all our food. Would definitely give them a second chance if I was in the area and it's not too busy inside. read more

Tom's Dim Sum - HK Style Shumai (4) Shanghai Style Ribs Steamed Pork Soup Dumplings (6) Sticky Rice in Lotus Leaf (2) - Dim Sum Near Me - Philadelphia, Pennsylvania

A nice Shanghai style restaurant with dim sum offerings near the Hilton Garden Inn in Center City, Philadelphia. Unattractive exterior (chaotic, dirty, unkept) but very nice interior (soft ambient lighting; even a robot bringing dishes out from the kitchen). No-frills service with NO smile, but dishes came fast. Name was funny: Tom's Dim Sum. The Chinese name is actually Shanghai Garden 上海園. Here are some of the best dishes: Seaweed soup. Unassuming name but so delicious! Spot on! Soup dumplings (juicy and delicious). Large portion though. Nice cucumber salad read more

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This was a nice find! We headed to Reading Market for cheesesteaks to find out it was closed for the 4th of July. We walked a block or so and happened up on Tom's Dim Sum. The restaurant was very clean as was the restroom. We had: - Chicken with Broccoli - very good - Pork and Crab/Pork Soup Dumplings - delicious - Vegetable Fried Rice - good if a bit bland. - Fried Chicken with French Fries - good, the chicken was a bit dry The staff was very friendly and they have a robot rolling around the restaurant bringing the food from the kitchen. read more

Tucked under the convention center and difficult to get a parking on the street. Had to park in a lot for $20.00 just to come eat here. This was recommended by customers and the menu had quite a few interesting dishes so I ordered a few to try. Good thing I ordered extra dishes, the portions were small. And I'm not referring to any dim sum dishes. I ended passing on the dim sum after looking thru the menu their dim sum was not up to my standards. So all my selections were entree. The dishes were ok to decent not really worth the prices. read more

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Don't bother. Went to the one on 11th Street in Philadelphia. It was completed empty and the lady waiting on us looked like she was angry because we came there to eat. Rude disinterested and didn't bother to take our order after half hour. When my sister asked what ingredients were in one of the dishes this ignorant woman said pork and noodles. She didn't make eye contact with us and acted like it was an inconvenience to take our order. Save yourself the aggravation. Too many places servicing the same menu to be treated like this read more

Tom's Dim Sum is located on the outskirts of Chinatown. The scallion pancakes weren't anything special but were crispy and warm. The pan fried pork buns did not have a crispy bottom as I would have hoped. The bread was soft and fluffy but the meat filling was tiny. Overall, it was a pretty decent bite but I wouldn't get it again over the soup dumplings. The soup dumplings came out hot. The soup and filling was delicious and perfectly seasoned. The restaurant is simply decorated. Service was ok, they accidentally missed one of the ordered items. We also didn't get spoons for the soup dumplings. Experience and food was just ok. I would only come here if I absolutely didn't want to wait at dim sum garden. read more

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So the night I came here, the night after Xmas,service was a little challenging. It was quite busy and there appeared to be only two wait staff working the room. So I get it. But when the woman who takes your order comes back to your table 35 minutes later and asks you what you ordered... not the best sign. However... we live in a world where restaurants are strained. I'm definitely more forgiving of this now than I would have been three years ago. But it was part of the experience so I have to be honest. Total wait was well over 45 minutes for my food. To be fair, the woman who took my order was extremely busy the whole time. I actually feel for her. And the fact that she did realize it took a long time for my food to come out and make an effort to fix it, I give her credit there. I will however base my review solely on food quality. Because once I tasted the beef brisket noodle soup and the steamed crab pork soup dumplings, I completely forgave them. Up until now, I considered Dim Sum Garden the best soup dumplings in the city. Now, there's at least a tie. These explode with flavor. And the soup... I haven't had brisket that tender at barbecue joints. The handmade noodles carry the flavor of the broth which just zings your tastebuds. The green onions were also amazingly fresh and added to the flavor. Sometimes you have to overlook the issues and give a place a chance to win you over. They did. I'm a big fan now. I still love Dim Sum Garden and I think it might have a little more of an authentic and diverse menu. But Tom's is going to get more attention from me now. read more

Tom's Dim Sum - Beef Brisket Noodle Soup - Dim Sum Near Me - Philadelphia, Pennsylvania

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Ale: The food was average in terms of dim sum, but the best thing we ordered was the xiao long bao. Alo: First time trying dim sum, and was good. I would recommend fried pork and chives. The service is very fast paced. The ambiance was okay, nothing special. read more

Tom's Dim Sum - Dim Sum Near Me - Philadelphia, Pennsylvania

My fiancé loves this restaurant. We have come here a few times and it is consistently good. I've gotten take out for him a few times as well. The staff is always nice when I've gone and the environment is good. The service is pretty fast too. We originally went because a stranger recommended it and honestly if you want soup dumplings especially I would recommend it too. read more

It is not worth me trying to write a review for this place because I almost died while eating my beef noodle soup. There was a piece of plastic about 2.5 inches long and my beef noodle soup. It was hard, definitely not some thing edible. I don't know how you could miss such a big piece of foreign object in the food. They rush you to leave the place if you eat in person. I'm happy to say that I will not be going back. read more

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Every item here was a knock out of the park! We ordered the sweet corn chicken soup, crab soup dumplings, crab Rangoon, edamame, and Bok Choy and everything was delicious. The edamame was wonderfully salted, the bok choy was juicy and savory, & the soup was delicious. The soup dumplings were excellent. The service was friendly and prompt - a great spot to check out if you have time before a movie at the nearby amc! read more

This place was a bit of a let down and I would recommend other dim sum places over this. Food: Chicken soup dumplings - the broth itself was good but the rest was kind of so-so. I didn't really like the dumpling wrapper and some of the dumplings tore when trying to remove them from the steamer basket. Steamed chicken dumplings - honestly just not good at all. The wrappers were very thick and the filling was bland. Chicken w/ noodles - great dish! The chicken was very tender and in small pieces which made it easy to grab noodles with each bite. The noodles were thick and flavorful. Chongqing chicken - instantly regretted ordering this after it came out. Not spicy at all and the chicken was a bit tough. Service: Service was just okay. It was clear they were spread thin but we had to ask for water twice before we got it and I never got the tea I ordered. They rang in one of our dishes wrong on the bill and charged us for a dish that was slightly more expensive. I gave them my card and asked them to fix the error but they just ran my card without fixing. Ambiance: Nothing special. The lack of ambiance would be fine if the food and service made up for it but it doesn't. read more

Tom's Dim Sum - Steamed Chicken Dumplings (6) - Dim Sum Near Me - Philadelphia, Pennsylvania

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Came here for a treat after cutting work early one day and left ready for a nap - their portion sizes are great and the food is so affordable, you can (and we did) order nearly one of everything on the app menu. The soup dumplings did not disappoint but the star of the show was the general tso - crispy and fresh and flavorful. Service was quick and attentive and it's in a great location to explore the rest of Chinatown. Will def be back for more :) read more

Tom's Dim Sum - Our spread - round one - Dim Sum Near Me - Philadelphia, Pennsylvania

First time trying dim sum, and was okay. I would recommend fried pork and chives. The service is very fast paced. The ambiance was okay, nothing special. read more

Tom's Dim Sum - Dim Sum Near Me - Philadelphia, Pennsylvania

I can only speak to my delivery food, and it was absolutely terrible. It literally was flavorless and I had to re-cook it, adding a ton of ingredients just to be able to eat it. They say "when in Rome" so next time I will order some Dim Sum as it HAS TO BE better than their fried rice! read more

Tom's Dim Sum - This is literally the most tasteless fried rice I've ever had in my life! Pork Fried Rice - Dim Sum Near Me - Philadelphia, Pennsylvania

Be careful to come to eat here . I have 6 people when they take order they said I have to order over 60$ . What!!!!!! This my first time to hear this . They have minimum for 10$ each person, that crazy. My friend have some no eat have some eat how we can order over 60$ , but they said that the rule in this restaurant. That's so crazy. I never comeback again. The service is really bad. read more

The food was just OK. The waitstaff behaved as if they were VERY busy, but the restaurant wasn't super crowded. ‍ The dining room was unremarkable, but was VERY conducive to having conversations. The best thing about the experience was the people that I dined with. read more

I always walk by this place and haven't always been motivated to try it since I typically see mostly westerners inside, but I saw JL Jupiter feature it in a video so I figured I'd give it a try. To my surprise, it was a lot better than I expected! Food: The beef chow fun was my favorite. The noodles were soft yet chewy and had a good caramelization. The meat was also very tender. The beef pancake was also very good. I liked the pickled mustard green in it. Lastly, the crab and pork soup dumplings were good but it was a bit disappointing to see that some of them came already popped. The skins on them were a bit thick, but the flavor was pretty good still. Crab and pork soup dumplings: 3.5/5 Beef pancake: 4/5 Beef chow fun: 5/5 Service: The service was fast and timely. They do a $10 minimum per person. Ambience: It's pretty renovated and modern inside. Lots of seating and good for groups read more

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Food looked good although they didn't seem to have shrimp rolls on their online take out menu. I was planning to take out on Sat around 10 pm but the door hours say 11 pm and they closed one hour early. I wonder if they had the Phillies World series game playing or not inside- no idea. Probably would've gotten the stir fry noodles with fish ball and other but oh well. Might just try the one in Media instead. I would probably give a better rating if I got to try their food but was disappointed when they closed one hour earlier than what is posted on the door. read more

I came here during Chinese new year and at the time of a busy conference. The place was so busy and despite this they operated very efficiently. The portions are huge, I foolishly got two orders of soup dumplings thinking it wouldn't be enough. One order is more than enough for one person! Juicy dumplings, crispy scallion pancakes, and amazing texture on the sesame balls. read more

Tom's Dim Sum - Crab soup dumplings Sesame Balls (2) Scallion Pancake - Dim Sum Near Me - Philadelphia, Pennsylvania

I always walk past this place and it's packed every time but I've been skeptical to try it because of the mixed reviews. Was feeling pretty desperate one night and wanted something light so I decided to try their noodle soups. I got the seafood noodle soup and pickled cabbage shredded pork soup. Both were pretty good but very salty lol You do get a good amount of seafood and meat in the soups though. I probably would get again if I am ever nearby. read more

Second time at Tom's and the dishes I've been choosing continue to miss the mark. The Chong Qing Chicken had perfectly crispy fried pieces of chicken but I've never seen it done with sauteed onions and an awful lot of them. This is in addition to the spring onions which are supposed to be there so I fished all the others out. The real crime here was the lack of heat and garlic and that was sorely missed. I also had the Pan Fried Pork Dumplings and there was just way too much dough and not enough filling. Very disappointing. read more

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My family and I were excited to try a dim sum spot in Philly as we are from NY. While we were getting ready to start eating we saw a small mouse run across the restaurant. When we brought this to their attention, the waitress calmly stated that they check on mice activity on a nightly basis. Don't dine here unless you want to be surprised by mice ! read more

I tried Tom's for the first time after my brother-in-law recommended it as the best dim sum restaurant he's been to. I brought my parents because they're from NY and they know real dim sum. We got a ton of stuff including soup dumplings, brisket soup, shrimp dumplings, chicken skewers, shrimp ho fun, bok choy, pork ribs and scallion pancakes. Everything we had was HOT and tasty. My dad complained that a few things were a bit on the sweet side, which he wasn't a fan of when he's in the mood for a savory meal, but all in all we were all pretty impressed food-wise. The reason for my 4 stars is 2 fold. First, the wait on the soup dumplings. We all ordered, got everything but the dumplings, ate our entire meal and got our table cleared before the dumplings showed up. No one said anything until they were clearing our table that the soup dumplings take "a really long time." Thanks for the heads up . They took 40 minutes after we ordered. The other reason for a less than perfect score was the bathroom. There is no changing table, so I had to change my toddler while leaning on the sink. Really not cool at all. How hard is it to get one of those fold down changing tables? Parents have enough of a hard time wrangling our kids. It's the least you can do for us. The last thing I'll say about this place is that I'm not sure why they call themselves a dim sum place. It's a regular Chinese restaurant. No one is walking around with prepared items, the food doesn't arrive in those cute little wooden steam baskets and there aren't any specialty items you'd normally get at a dim sum place. Would I come back here? I probably would. Is it the best dim sum place I've tried? Sorry to say, but no. read more

I been here many times with groups and it's always been good but today I went to go by myself and upon arrive it was not too busy about 40% occupied. I asked politely to sit in a booth the waitress responded no. And proceeded to sit me at a table I asked again to sit at a booth as it's many many booth available and she replied not for you and seemed mad I even asked again. This place didn't see my money because of that. Customer service is a big apart of eating out and they lack that to the fullest. I gladly left and sat at a booth at a different restaurant and it was very good even better than my first place I went. read more