Great service and quality! Brought my engagement ring in to be fixed after I bent it. Billy took…read moregood care of me and the jeweler on site is a master! My ring was finished ahead of the scheduled date looking brand new! Thank you!!!

I visited this store and explored financing for an engagement ring and filled out what I was told…read morewas a simple financing application. At no point did anyone verbally tell me I was applying for a credit card, nor did they show me any written disclosures. Later, I discovered they had actually signed me up for a credit card without my knowledge or consent. When I called to request copies of the paperwork or any disclosures, they were unable to provide anything showing that I was informed or that the required terms were presented. Regulation Z, the Truth in Lending Act, requires clear disclosure of APR, fees, and terms to be provided before a credit card application is submitted. None were given to me, and they couldn't produce any documentation afterward. Very disappointing and not the level of transparency customers deserve. They also qouted me $2,000 above the price of the same ring another local jewler was able to custom make for me.

Traded some silver and gold- best prices in the basin. Izzy is professional, his staff are…read morecourteous creating an overall wonderful experience.

His staff lied about the quote, lied about calling me, and lied about when the ring would be ready…read more When I thought they were calling to say the ring would be ready, they were calling to say that it would cost $1K+ when I was quoted just over $500 for the sizing/soldering plus $50-$100 for the head. If his staff had been honest about the quote to begin with, it would have been different. But everything was last minute and when we would call, it was a different story with Nicole, who acts like every single day is her very first day to work any job ever. When I said I hadn't received a call, another girl called me to say Nicole wrote down a note that she had called me. Okay - then where was my missed call? Where was my voicemail? They had my husband's number too. There was also no other reason for her to call me other than to dispute me saying I didn't get a call and she kept arguing round and round about it. I finally asked her straight up if the point of her call was the call me a liar. She said that she was just calling to say that Isy would call me later, which is what she had just heard the other girl tell me not 10 minutes earlier. Isy then called me and was talking in circles too about how they never order expensive pieces like the magical new $600 part where I was verbally quoted $50-$100 without calling the customer first. But then he would say stuff like of course the part was this expensive and we should have just known? We aren't in the jewelry business which is why we were trusting him and the quote given by his staff. Then he told me that he decided to go ahead and just order the expensive piece without our approval despite his own policy of needing approval first when he had both my number and my husband's. At this point, I was just disgusted and said to stop everything and we would just pick up the ring and have all the work done elsewhere because I didn't trust Isy to stand by the new last minute quote. I spoke to my husband immediately and he called Isy within 15 minutes and said that he would pay the exorbitant new quote because he was sick of the rings not being done if Isy would just get them done and not bother me but deal with him after how I was treated. Nope - Isy claimed that the rings had magically been "undone" and could no longer be completed. By the way, this was all for sizing up a solitaire platinum ring (4 to 5.25) and setting a diamond in it, sizing slightly down a platinum ring (6 to 5.25) and soldering them together. This was not a giant job. All we asked for was an accurate quote and honest customer service.

We came in today to get my wedding rings sized, soldered, and the diamond set. Totally fell in love…read morewith the staff, customer service, and incredible inventory! Walked out with an unplanned necklace from the Julia Vos collection that I can no longer live without! My new favorite place in the world!

I've only been in this store 2 times, I can't really afford it. However I have had them size 3…read morerings for me. They are the nicest sales staff I have ever encountered, despite the fact that I bring in jewelry from other stores they treat me like I purchase them there. Excellent customer service!!!!

Friendly, helpful, knowledgeable! He maintains my vacuum cleaner in excellent condition for a very…read morereasonable price. Top quality work. He has some used machines available.

Super fast and friendly service! My Kirby vacuum works like brand new! Very happy customer!read more

David is horrible. Left work early today, have been wanting to purchase a Rolex for a while…read more Google, Yelp and Maps all show this location as open until 5pm. Show up at 4:20pm- store is closed. Called and left a voicemail. David calls me with the most sour "I hate my life tone in his voice" asking "Where does it say online we are open until 5pm?!" I told him, Google. He said "Well I don't know where you're getting your information but it's wrong!" Then proceeds to talk to me like I'm a peasant about purchasing a timepiece. Then explains Rolex pulled out of West Texas and there is no where to buy them out here anymore. Although his store is still baptized in Rolex logos and Rolex green. I mentioned a few places out here that have selections then he exclaims Huh! Those are USED! Incredibly unpleasant, judgmental and pompous individual.

I went this past Friday only to find the business closed with a sign saying "We will open Monday at…read more9 am". Besides being aggravated that I had gone downtown and walked a block and a half, this does not inspire confidence in me to trust a store that will just close at whim! What is to keep them from closing for good while in possession of my jewelry? I would not recommend such a store!

This is my go to place to fix my phone, to buy new iPhone watches, and nice jewelry for every…read moreoccasion. Also called glitz and glam. Right by H-E-B on 42nd. Great people!!

I have had great experiences with three repairs at this store. Through no fault of theirs, the…read morelast repair did not work as expected. The second time that I took it in they tried again and at that time they also gave me a store credit for the amount of the repair just in case it didn't work. We ended up trading in the phone that was 7 years old anyway, and they still honored the store credit. I believe that they are honest and easy to do business with.

I bought a guitar pedal from these people and it didn't work. I came back to attempt a refund and…read morethey told me they couldn't do it. They lied to me about the condition they sold it to me in, saying nobs that clearly were missing, weren't. They treated me fairly aggressively through the whole experience, I'd caution anyone against buying anything from people who use scummy business practices.

Best place in the Permian Basin to buy quality jewelry if you don't mind used. Gold and diamonds…read morewill always be gold and diamonds pre-worn or not. This way you don't have to pay the huge price of a jewelry retailer. Tons to choose from here, honest and fair pricing. Highly recommend!

I went in for a battery replacement on an iPhone. He took my phone and took off my screen protector…read moreand asked for my password, which I wasn't sure if that's normal.. but he said he was looking for other problems. I was quoted double the price of the battery joes, so I left with my phone.

They fixed my phone but didn't do the screen right and now won't fix it again, they say it's…read morebecause of dust but won't fix it, when my WHOLE SCREEN IS COMING OFF