Stellar service and attention to detail! Mark Battistone…read moreRocks!

Wendy who works at this office is very rude and unprofessional. She refused to let me go as a…read moreclient even though there is no contract where I have to stay with any particular agent. My homeowners insurance doubled in one year and she did nothing to help. Very unethical business owner. Stay away from this office

We purchased a Harvey flooded home in 2020. We called Tom for a flood insurance quote and he quoted…read more10k. Which we declined. The following year, 2021, we called again, and he said he had more carriers and could offer us a better deal. So Tom sold us a flood insurance policy for 3k. But it was a fraudulent policy. He lied to the insurance company to get us an approval for a policy just so he can sell it. We came to find out when we were selling our house. He told the buyers are policy was written fraudently by his office just so we can get one. And he even proceeded to tell them he can "fake" one for them too. They were appalled by his admission and immediately informed me. I have everything in writing from the buyers. When I confronted Tom about this he said it was one of his employees that wrote it and he had very little training and he was unaware of it until now. As an owner of an agency YOU are legally obligated to verify all of the policies written in your office. Seven months have passed since this policy was written. Why didn't he pick up the phone and tell us our policy was written falsely??? Or apologize and offer a refund. This whole time I could've been flooded and lost my home, my belongings everything!! I also called the agency under our declaration page and they confirmed he submitted false information. Tom decided to hide this from us. Collect our funds and then continue to sabotage a real estate deal. He even told them our home had multiple floods and when I asked him where he obtained this information he declined to say. Him feeling obligated to inform others of this deception except US is disgusting. And knowing he was willing to commit fraud again in a blink of an eye is alarming. I will be pressing legal charges, hiring an attorney, and contacting the insurance commissioners office. I will now be seeking damages on top of everything. Tom should be ashamed of being in this business and stealing from people. I will not rest until his license is revoked or suspended.

Suzanne helped me with navigating all of the decisions that come along with Medicare. I was…read morepanicking because I had put off making any decisions. I was so stressed over all of it! She patiently explained it to me (many things more than once) and I truly appreciated every minute she spent helping me. She is a very "down to earth" person who cares about her clients and our (her) community. I am a bit picky when it comes to choosing people I do business with and I recommend her highly for anyone's insurance needs!

From the owner: Personal Insurance, ATV insurance, Automobile insurance, BoatBuilders, Risk/Home insurance,…read moreConstruction, Farm, Health, Home, Life insurance, Motorcycle,Personal Watercraft, RV, Renters, Snowmobile, Umbrella insurance

From the owner: We specialize in Commercial Trucking Insurance and everything in between to get you on the road…read more Call Lone Star Insurance Agency today! We want to take care of you and have the expertise to do so. Let us know what your specific needs are and we'll compile the best insurance package suited to you.

This is a great Allstate agent--the best. So friendly and honest. He corrected the address on my…read morepolicy right away, which I could not get my previous agent to do, and he told me about the milewise program which is saving me a ton of money on my policy.

From the owner: When it comes to insurance, having the right agent can make all the difference! At the Aquila…read moreAgency, we take immense pride in offering top-notch service and personalized attention to our valued customers. As your local, licensed advisors, we are committed to guiding you through every step of your insurance journey. We’ve partnered with Allstate® to bring you more than just quality coverage for your most important assets. Whether it’s home, auto, renters, or life insurance, you can trust that you’re in good hands with a company that’s been a trusted name since 1931. With our access to innovative tools, money-saving discounts, and the advantage of a local agent, we make it easy to ensure you’re fully protected. Give us a call at 346-299-2080 to discover how we can provide expert advice tailored to your needs, not just sell you insurance. Let’s work together to secure your peace of mind!

Tim is a stand up gentleman. Very honest and to the point. Michelle is an amazing assistant, always…read morethere to help. I live a company that actually answers the phone and lets me talk to a live person versus a algorithmic answering mechanism. Both are down to earth and make shopping for insurance a great deal less painful than my previous experience. I highly recommend them!

I went to Tim Guard to have them take a look at my home owner's policy. Tim saw that my current…read morepolicy didn't actually cover my entire home. He helped me get the correct insurance coverage, quickly and affordably. If you don't know insurance, know your agent. Very knowledgeable! Highly recommend.