I was traveling through on a business trip and my rental Hyundai had a low tire, they were quick to…read moreget me in and very professional! Thankfully it was just temperature related. They even offered to run me down the street to get a bite to eat, if I lived around here I would definitely use them for all my automotive repair and maintenance!!

So against my better judgement, I thought I would give Elysian Auto Service a second chance after…read morethey tried to screw me over a few years ago. I mean all I needed was a tire patched. Not so shockingly, after having my tire for two days they decided that my tire could not be patched. But they gladly offered to sell me a new tire. I had enough common sense to not trust them and took the tire to Fleet Farm where it was patched. Do not take your car to Elysian Auto Service!

Rusty and Reilley did an amazing job with my 02 F350 over the past couple weeks. I'd trust them…read morewith all of my automotive needs! My heater core had a leak, anti freeze found its way into a few electrical systems and fried some boards. The guys in the shop were very dedicated to getting things put back better than new! Anyone that has ever worked with electrical problems knows it's a complete PITA! Thanks guys for taking care of me!

From the owner: If you've found yourself in a sticky situation, it's important to choose a reliable towing and auto…read morelockout company. You want one that will put you first, arrive quickly and never try to overcharge you. That's why you should hire Rusty & Son's Towing, Auto Repair & Snowplowing. We've been serving residents of Waterville, MN and surrounding areas for over 20 years, and we're proud of our good reputation. We also provide automotive repair, tire change/repair, jump starts and snow plowing services. Call today to work with a company that will treat you like family.

Wonderful service. They were able to get my vehicle in right away and had repaired within 48 hours…read more Also, they kept me informed of the repair status via calls and emails. The free loaner car was appreciated as well. All in all a 5-star customer experience

Friendly folks. Very helpful and took care of my needs. Timely and explained what I needed to do…read morefor my repair and gave me options.

If I could give these guys a 11 star review I would ... I was setting in the waiting room talking…read morewith an elderly fellow and was impressed as to how fast they started working on my car ( getting new snow tires) when the owner came buzzing around the corner in a motorized wheel chair thats when I noticed the gentleman was missing a leg they helped him in the chair and off he went. Short story is he had bad tires and batteries the quote from the wheel chair repair store was over 2500.00 dollars. These guys took the time and effort to replace the tires and batteries at real costs not medical costs. We need more small business owners like this they now have all my business

I brought my car in for an engine light and they diagnosed it within an hour. He was politely blunt…read morethat their place couldn't do the fix, but gave me a few recommendations on places that I could go which was awesome that he knew of places around town that would have the machine we need. He also provided an explanation of what the issue was in terms I could understand and to help me be knowledgeable when reaching out to other places to get a fix. He's also done repairs on my fiancé's car and they always get things done promptly and for a much more reasonable price than I've seen other places in town. Would HIGHLY recommend coming here =)

Walked in to have service done and no one was up front at the desk or in the office, apon waiting…read morefor a service advisor i could hear the owner yelling at and belittling the mechanic. I decided to leave before anyone came up front. Would not recommend getting service done here.

Very poor customer service. I had my vehicle towed by them and upon arrival at the destination, my…read morerear window was shattered. Aaron gave me the run around and after numerous phone calls I finally stopped into the shop to resolve the issue. He flat out refused to pay for the damages and would not even split the repair bill. Aaron said, "If I paid every time something was damaged I would be broke." Overall if you value your vehicle do not ever take it to Aaron's Automotive Towing and Repair. They do not take responsibility for their negligence.