He was incredibly violent and aggressive during my consultation. I think he needs to work on his communication and people skills.

This is my longer overdue review for tony. Tony helped with my first home purchase back in 2015. He was patient with me as a new buyer and explained the entire process. I switched jobs during that time that required lots of traveling and tony and his team were flexible. I flew into lax late on the evening and they were able to accommodate signing all the paperwork. I highly recommend tony and will be using him again on my next purchase! read more

I researched for a long time online before landing and finding Tony for our mortgage needs. A real professional who made the process very smooth and painless. Simply great! read more

Hector Orozco was an amazing loan officer. I bought during the pandemic. I had some circumstances that could affect me getting the loan approved, but we talked on a regular basis and worked through everything very quickly. We closed in 17 days. That was really important, because I was competing with cash buyers. We were aggressive enough to put in the first offer where the sellers were extremely motivated to sell quickly. We bought the home in a very competitive and highly sought after location/city, with extremely low inventory. We bought well under market value, so much so it doesn't fall on the trend line for the home's value on Zillow. After one year we have a lot of equity in the home. If you're looking for buying, I would highly recommend Hector. Now we have a relationship with Hector, I have confidence that we can do very well for future home purchases. read more

Don't know who this Anita is that he posted about, but as you can read from Tony's response, he's got some anger management problems to deal with that make him rude to deal with and less than professional. One would hope that as business owner he'd reflect on criticism and try to do better. But alas. As such, me and my wife stand by our review and rating. Original review : A Hard Pass and simply rude to deal with.  Also we got the impression they were not on the up and up concerning financing.  Afterwards I checked with another place that gave much better details on possible home loans that were both lower and didn't have as many fees involved in them read more

During this Covid time there is so much uncertainty with the economy etc. I had a call with Tony and obtained good info and advice for my next potential purchase. From that call, I decided to re-visit and re-evaluate how I envision where and in what type of property I should be in. Thanks again. read more

Genuine, Keeps it real, Great work overall!

Mr Moon makes it happen. In todays market he tracked the changes and got me a great rate. Made my pending move to Cali so much better.

Amazing professional work. I recommend Tony to all that could benefit from his services.

I am very pleased with Tony's work and his abilities to help people like me. Before and during the process, Tony was a great source of information and professional advice. When I decided to refinance my house, I needed to trust the person I was going to work with and I am glad I found Tony as he was very honest from day one and throughout the process. Tony was very good at answering all my questions and clearing all doubts I had. Tony was always available and responded every email and phone call when I needed help. I must say that it was an absolute pleasure to work with tony as he is very professional and knowledgeable in the subject. My family and I thank Tony for helping us to refinance our property and if anyone is planning to do a refinance of their property, I highly recommend you talked to Tony Moon. Thanks Tony, Jesus Molina read more

Buying our first house was a challenge as it was a foreclosure, and seemed more complicated than most. Tony really helped us through the long process and was always available to answer questions, emails, and even texts! I had a ton of questions and he was always ready to answer, or help find the answer for me. He is very friendly and was checking up on us even after we bought the house to see how we were doing. Now that we are going to start the renovation process we are calling on his help again, get ready Tony! read more

I've tried to refinance twice in the past and those two times didn't work out for me for a few reasons: the lender changed their quote when we got closer to closing (interest rate, monthly payment, and closing costs) and I wasn't getting the customer experience I wanted. I reached out to five different lenders to get quotes, and after my first conversation with Tony, I knew I wanted to move forward with him! He and Jan really take care of their clients. Not only did they provide me with the lowest rate out of the five lenders, they also offered a lender credit and were patient with all my questions. They kept me informed throughout the entire process, were gracious, and professional the whole way through. Most importantly, we closed on time and got the exact monthly payment he had quoted. I really trust Tony and his team. Call him and have a conversation with him to see for yourself! read more

(Apologies for the long overdue review!) Thank you Tony and Jan for everything. Tony is great at keeping in touch and was very patient with us during our long home buying process. Will definitely reach out to him for any future needs. Thanks Tony! read more

Tony was referred to my husband & I by our realtor, Sydney Shand. We were first time home buyers without a clue how to go about getting pre approved for a home loan & what the escrow process would entail. Tony was a great person to have in our corner & had our best interest at heart. He was patient, very accessible, & was able to explain financial terminology in a way that we could understand. We were lucky to have him as our mortgage advisor & we highly recommend him since we have our dream home now. read more

Just got a loan through Tony. Very friendly and helpful guy. Great staff/support team. Would definitely recommend him to friends and family!

I've been few other locations but like the one on lake ave. They have the best customer service . all the workers have smiley faces and very gentle . read more

Tony was very helpful and professional it getting me and my wife pre-approved for a home loan. He walked me through each step of the process and maintained great communication throughout. read more

He refinanced my home. I'm self-employed (lenders think that means unemployed) and Tony did a great job making a stressful process into a relatively easy process. Thanks. read more

We were lucky to have found Tony Moon during our search for our first home. He and his staff were available almost all of the time for anything and everything related to the purchase of our place, and I know they often worked hard late into the night. Since the time we bought our home in Dec. 2012, Tony has been in constant communication with us to make sure everything is right with the place. Tony's greatest asset is that he cares about his clients as people, and doesn't view things as just a business transaction. Easy to work with, knowledgeable, caring - I would definitely recommend Tony to anyone trying to buy a home! read more

We bought a home in April 2012 and it felt like a dream come true! Tony helped us get through many loan processing obstacles and I am 100% sure that we could not have gotten a loan without him. Tony is honest and hardworking, he cares about his clients and really goes the extra mile. At first Tony was just our broker but now we are proud to call him a friend! read more

I am very impressed with Tony's abilities in his profession. Throughout my case, Tony was there not only assisted me have paperworks completed, but also educated me with valuable financial knowledge that I never learned nor knew before. He explained and answered my doubts and questions with great patience. Tony was prompt in responding every email and phone calls when I needed help. Besides that, Tony quickly solved every problem that arose unexpectedly during my escrow closing. It was a pleasant experience working with Tony and I am greatly benefited from his advises and assistance. read more

I just bought a new home in which Tony assisted with the financing. He and his team did an exceptional job. They did what they said they were going to do, which is how business should be. They performed well and were able to close on time with no hiccups. Tony is exceptional at what he does because he is a resource for his clients. He has surrounded himself with a network of professionals who he is able to point his clients to, even if it does not translate to money in his pocket. He wants what is best for his clients and proved it through this process. To sum up: Tony Moon is a wealth of knowledge, wisdom and resources...A great experience. Thanks Tony. Steve Johnson read more

I bought my first home last year. I didn't know anything about loans or FHA housing. My real estate agent introduced me to Tony. It was the best thing I could have done. Tony explained the process to me in plain easy to understand terms. He answered all my questions no matter how trivial. He made me feel comfortable and made my first home purchase a less worrisome experience. Tony took care of everything all the way till escrow closed. He got me the best rate possible for my loan and to this day is still looking out for me and my home loan interests. He has really done a great job above and beyond what a normal Mortgage Advisor would do. Tony and I are currently working on a Refi loan that will save me even more money. I have referred friends and coworkers to Tony and they all have been amazed at his caring nature and ability to help when no one else can. Tony is the best. read more

Tony is very customer focused and committed to getting the best possible loan rates. He got me my first home loan in 2011 and a refinance in June 2017. Each time he made the process so easy and stress free! He is patient, no question is too small or too dumb, and he responds right away to calls and emails. Jan is also very customer focused, super friendly, patiently walks one through process and is always available. They make a great team! read more

Tony Moon made our home loan process simple. Tony's years of experience really helped us with a rather difficult seller. Tony was very communicative, allowing us to be very comfortable at each step. Because I travel a lot for work, Tony allowed me to do a lot of the paperwork online. Also, most contact was over the phone and through email - a huge time saver. I would recommend Tony to anyone looking to get a loan or refinance. We will be using him again to refinance another property we own in the future. read more

My wife and I found Tony on yelp a few months ago, when we were exploring buying a home. He paired us with an excellent realtor, and met with us to explain the whole process. He is extremely professional, and a class act. Due to personal circumstances, we have delayed buying for now, but will work with him again when we are ready. I highly recommend him to anyone looking to buy a home. read more

I just bought my first home and had Tony help me with my mortgage loan. From pre-approval to getting the keys, I had little idea of the process. Tony made it easy. I wanted a smooth, stress-free process and Tony provided that and more! He was not only personable but he really tried to get to know you. He was able to explain a lot of financial jargon in terms that made it easy for me to understand. Tony and his team were always available for questions whether by phone or email. Thanks to Tony and his team, escrow closed before the 45 days and I'm now a home owner. I would recommend Tony and his team for anyone looking to purchase their new home. read more

I recently purchased a home and was very fortunate to get in contact with Tony and his assistant Jan. Both have patiently guided me through the entire loan process. I've had other meetings with lenders at larger banks and none of them have taken the time and thoroughness as Tony and his team have done! Not even close! I am now happy to report that I have taken a loan from Tony and will continue doing business with him in the near future! Going anywhere else is no longer an option for me! read more

Tony was very helpful throughout our loan process. Before we even started any paperwork, we were able to have a 30 minute interview with Tony to discuss our needs, wants, and expectations. I can honestly say Tony (with the help of his team) meet every single item on our list at the end of the closing. We had a couple of rough patches along the way, but they worked diligently and got us to close before the holidays. I would recommend him to anyone purchasing their new home. read more

I've tried to refinance twice in the past and those two times didn't work out for me for a few reasons: 1) I'm pretty picky, 2) the actual monthly payment and interest rate went up when we got closer to closing, and 3) I wasn't getting the customer experience I wanted. I reached out to five different lenders to get quotes, and after my first conversation with Tony, I knew I wanted to move forward with him! He and Jan really take care of their clients. Not only did they provide me with the lowest rate out of the five lenders, they also offered a lender credit and were patient with all my questions. They kept me informed throughout the entire process, were gracious, and professional the whole way through. Most importantly, we closed on time and got the exact monthly payment he had quoted. I really trust Tony and his team. Call him and have a conversation with him to see for yourself! read more

Many many thanks to Tony and his assistant, Jennifer, at GEM. My Ref would not have been completed and stress-free without the professional and attentive service you both offered. I am most pleased with the punctuality and strong work ethics of your team. Every questions I asked, you gave me options to consider and finding a reasonable solution for my case. You are an awesome financial resource. I slept well, knowing that my best interest was your top priority. Thank you for the extra steps to be sure that our loan closed on time and the assurance, reassurance, and acknowledgement of our concerns. Most definitely, will continue to conduct further business with you. read more

We were referred to Tony by a close friend of ours, and we genuinely feel like we found the best possible expert to guide us through the refinancing process. What makes Tony so great is his accessibility, his knowledge and his tenacity. From our first conversation, he was always easy to get it touch with by phone and e-mail and he quickly and graciously answered our many questions. When our re-fi hit a bit of speed bump, Tony had a contingency plan at the ready and was in touch with us daily to keep us informed and provide reassurance. The other members of his team we spoke to were equally polite and responsive. Working with Tony made us feel like we had a voice in the process and a true advocate on our side. Highly recommended. read more

Tony is truly as good as it gets. We had a challenging refi recently, and Tony assured us from the outset that we would be successful. And we were! He stayed with us through months of wrangling with the banks, helped us understand the process, returned calls and emails within hours if not minutes, sent us regular updates with the progress, and was helpful and upbeat the whole time. We have referred him to everyone we know. Tony is one in a million! read more

I bought my first home last year and I can honestly say that without Tony's expertise as a mortgage advisor I probably wouldn't have gotten the house I wanted. I was referred to Tony by my real estate agent. Tony was helpful and made me feel at ease from the start. I took me about seven months to find the house I wanted. In that time I had put bids in on other homes and Tony was right there every step of the way. He made me feel like nothing else mattered but me getting the home I wanted and he never said it couldn't be done. When ever I needed to ask a question or get some advise about housing market figures Tony was accessible by phone, email, or text. He made the whole process easy to understand and was willing to go the extra mile to make me satisfied. I still stay in touch with him to this day. In fact he is currently helping to refinance a loan for me. I have no worries that its going to turn out the way I want it to with Tony on the job. Thanks Tony for everything you've done for me. Its always nice to know you have someone like him looking out for you. read more

It was a great pleasure working with Tony and his staff during the recent purchase of our home. Not only did Tony continually keep us updated on what to expect, he kept in contact with the seller as well! Tony was honest, upfront and reassuring through every phase of the purchase. read more

My husband and I bought our first home in November 2012 and Tony made our first home-buying experience truly smooth and painless. We first contacted Tony in early 2012 to see if we were financially ready to buy a home. He took the time to advise us and understood when we told him we needed a bit more time before we started looking seriously. We contacted Tony again in the fall and put him in touch with our realtor Mike Tomkins and the two of them worked behind the scenes to very quickly close the deal on our first home. Tony still checks in with us every few weeks just to see how we're doing and if we have any questions. He is very professional, friendly and willing to go the extra mile for his clients. We would highly recommend him!! read more

OK, this guy is literally worth his weight in gold!!! I am a person with astronomically high standards when it comes to customer service, and I would give Tony an A+ (...and I can't remember the last time I said that about anyone!). I just purchased my first home, and as a "virgin" to the housing market, Tony was absolutely fantastic in making sure I understood every step, keeping me in the loop, and making sure I felt advocated for from start to finish. Throughout the home buying process, there were definitely some unforeseen bumps in the road, but every single glitch was met with his unfaltering determination and punctuality in getting everything back on the right track. He is a genuinely outstanding individual with high personal standards, which is more than evident in the work he does. After escrow closed and I was moved in, he even sent me an Edible Arrangements fruit bouquet congratulating me on becoming a new home owner! I have nothing negative to report regarding my experience in dealing with Tony and feel truly blessed to have had him as my agent. He is amazing :) read more