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    Safelite AutoGlass

    3.1 (118 reviews)
    Open 7:30 am - 5:00 pm

    Services - Safelite AutoGlass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    3 More Services

    Auto window replacement

    Auto windshield repair

    Auto windshield replacement

    Safelite AutoGlass Photos

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    Damage to weather strip

    I needed my windshield replace, I hesitated for months to get it replaced. I finally decided to get it done. Made an appointment to have it replaced on site. A simple windshield replacement with tint strip is all that was required. They showed up and the windshield did not have the window tint strip. The tech said he was not informed that it was to have the tint strip. The windshield did not get replaced because they needed to reschedule the appointment so they could add the tint strip. The second attempt was a repeat of the first attempt. As some time has passed we now make the third attempt. Guess what! Same thing again. I was upset and said go ahead and replace the windshield it needs to be replaced. They tried to place a small nut under my wipers and told me that's why my windshield got cracked. I just got done detailing my vehicle. Really! Then they poor placed protective equipment at the base of the windshield on the inside. As the removed the windshield I see that they cut the foam insulation at the base of the windshield inside. See picture. They immediately picked up the foam pieces that where cut. The tech tried to say my windshield has been replaced before. It has never been replaced. it was the OEM windshield From Jeep. It has been months of trying to get this fixed. What a complete waste of time. it has cost me more money to take the time away from work to continue to get what they damaged fixed. I'm going to contact the CEO Renee Cacchillo. Maybe she can assist in this matter.

    Twice as big as the original chip.
    L H.

    The windshield chip was bigger after they "fixed" it. Pointed it out to manager Joe, who said they crack the windshield to fill it and sometimes it is a bigger crack than the original. Only fix now is for me to pay for a new windshield??? What a bunch of crooks! The photo shows how they "fixed" it.

    @safelite
 @badbuisiness

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    1 year ago

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    1 month ago

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    Sorry we let you down. We're always working to improve.

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    11 months ago

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    4 months ago

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    3 months ago

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    10 months ago

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    5 months ago

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    2 years ago

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    1 year ago

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    Sorry we let you down, William.

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    7 months ago

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    Sorry for the hassles and not delivering the service you expect.

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    10 months ago

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    7 months ago

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    We're sorry for not delivering the experience you deserve.

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    1 year ago

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    2 years ago

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    8 months ago

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    9 months ago

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    Fantastic! You can always count on us, Suzanne!

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    10 months ago

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    3 years ago

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    5 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    3 years ago

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    Thank you for sharing your valuable feedback, Michael.

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    6 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    2 years ago

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    4 years ago

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    That's great to hear! Thanks for sharing, Marcie.

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    5 years ago

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    Our Tucson team is proud to bring you a hassle-free experience!

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    7 years ago

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    Page 1 of 3

    Ask the Community - Safelite AutoGlass

    They do window tint?

    No, tinting is not a service we offer.

    Don’t See Your Question? Ask Away!

    Review Highlights - Safelite AutoGlass

    David even cleaned some of the essential areas of the inside and the exterior of the windows.

    Mentioned in 7 reviews

    Read more highlights

    Safelite AutoGlass - autoglass - Updated June 2026

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