Had my BMW 535i towed here on a Monday noonish. I spoke with Jordan who assured me BMW's were in…read moretheir wheelhouse and could get it on the rack within the next day or so. I live in Raleigh, NC. The car died about an hour south of Florence. I had it towed to Woodards after the BMW dealer sat on it for over a week and took no action. By Tuesday noon my car had been diagnosed and I was given an estimate. By Thursday noon my car was ready for pickup. The communication was great. The repair was fairly priced. If I lived locally I wouldn't hesitate to make Woodard's my first stop for service and repairs. Thanks!

Great shop. I had brakes and an oil change on my truck. I love a shop with reasonable pricing and…read morehonest billing. I definitely will be back.

Ron was amazing and definitely went above and beyond for me. I really appreciate his business and…read morewill definitely call him when I need him again. He towed my vehicle home with excellent service

I was mislead by the counter guy that they would assist me with a issue but they did not. I needed…read moreto get my transmission fluid and filter replaced for my warranty, it was a mistake on my part I did not catch the due mileage in time and went over a bit. I do get my oil changed every 3000 miles when warranty requires 5000 because I do take care of my truck, too expensive not too. Well they said they would "misread" my mileage so it would keep my warranty valid. I dropped by on Monday to make sure my truck would be services on Friday as it was when they could schedule me in, they did not tell me they would accommodate my request then or at our first conversation either. Picked it up on Friday and the counter guy said he could not change the milage because it was wrong to do so. But lying to me that he would is quite acceptable in his mind apparently. The owner came over and started telling me about its a battle repeatedly until I told him we are not in a battle we have a disagreement that's all. He raised his voice and kept telling in about its a battle in business and I don't understand and kept ranting on and on. I told him it was ultimately my fault because I missed the milage but I would have gone somewhere else that would done my request. If I wasn't able to find another company I would have just done it myself because it would be out of warranty anyway and save myself $660 which was my bill, pretty excessive actually.

We brought in our 2006 Volvo S60 because it was making a metal on metal noise. We had previously…read moretaken it to Brown Motor Works in Columbia and they couldn't figure it out. They just said it was getting older and just makes noise. Newman's figured out what the noise was and fixed it. We also had them put on new Shocks, Struts and new headlight assemblies. Our car runs like its on rails again. Very professional and friendly. Didn't try to up sell me anything like most mechanics will do. When you've traveled in the military, it's hard to find a trustworthy local mechanic...problem solved. I will definitely be back!

Always straightforward on mechanical issues, cost, and schedule…read more Most reliable and helpful of all automotive services I've used.

Awesome service!! These guys are honest and dependable. My car has never run better. I'd recommend…read morethese guys to anyone.

12 out of 10 stars! Can't say enough wonderful things about this business! Absolutely wonderful…read morepeople that truly care and are invested in kind, fair, prompt, and honest service! They were willing to work with me to make my vehicle safe to drive even though it was already a very busy end of the week day and I was a call/walk in customer. They will stand by the work and prices are fair and competitive! Highly recommended!!! Best of Florence area for sure!

Service! Mr. Sprawls returned my call as he said he would;…read moreinformed me to bring in my vehicle for service the same afternoon Completed the brake job smoothly...

He is always on top of it, tells it like it is, always fast repairs. He will tell you if he thinks…read moreit is worth the money to do the repairs.

I have had good experiences with Robertson's Auto service for over 40 years now! They are honest…read moreand good mechanics in the sumter,SC community.

Wonderful service. I was in, and out within an hour. My Chevy, Uplander would not go in reverse…read more I'm glad they where able to fix the problem, and it didn't take all day; and I was a walk in.

shame on these guys! over 600.00 for simple small repair.did not ask us if estimate ok. spoke with…read moreanother electrician and he noted so overpriced. sorely disappointed in what was charged.

At first, these people seem really nice and we're going to fix my car, but I'm a female and a lot…read moreof things I don't understand so I lots of questions and concerns. We were we're going to replace a torque converter and I called the back, thinking we may need to do the whole transmission and I never even got to tell him that because as soon as he answers the phone, he was rude, dismissive and I just couldn't believe I was talking to the same guy. I asked him why he was being such an asshole. He told me he would show me an asshole and said come get your car tomorrow and it's $500 they had dropped the transmission in two hours since I had first talked to him. I go to get it and even the owner was rude! I still don't quite understand why this all went down the way it did, but I will tell you these people were so rude and I would go anywhere but Aatco! Also the prices are way higher than competitors, but I don't mind paying for quality service which includes customer service. in my 50 years on this earth, I have never had an interaction like I did with that guy Daniel at Aatco.

Awful Customer Service!!! 0 stars should be an option!…read moreI was told to bring my vehicle a week ago. It sat there for almost 7 days. I called to inquire on day 3, and was told someone would let me know when they had a chance to get to it. After still no call, on Day 7 I called back and the manager rudely told me he didn't know what was wrong with it and had 60 cars ahead of me and since I was using a warranty insurance he had no idea when he could get to it. Very unprofessional and rude. Please don't waste your time, energy, or money here!!