We have been customers of Comfort Solutions for over 8 years...and wouldn't go with anyone else…read more We initially retained them for annual maintenance on our HVAC system when we first purchased our house when we moved to the Atlanta area, the existing unit was about 11 years old at the time and we always keep household units under maintenance contracts. When we needed to install a new unit, Comfort Solutions was definitely priced competitively and awesome in getting everything up and running. We've had a few manufacturing issues, and Comfort has responded exceptionally well to ensure that our unit was kept up and running. This locally owned company does it right...they stand behind you and their products and services, no matter what. Strongly recommend them for servicing, new units or annual maintenance contracts. They are definitely the way to go.

Do not use! They installed a brand new Rheem unit for us 2 years ago and it already doesn't work…read more On top of that, when we called, we received no priority service. We were given an appointment for 5 days later on July 3rd! Very poor service for an existing customer that should receive priority customer service. Another company put us on their urgent list, not Comfort Solutions!

Mr. McCoy and his son and team are wonderful! Came right over and got our new HVAC (replacing…read morebusted 51 yr old resistance heat) setup beautifully and quickly. Perfectly properly sized for our townhouse condo and is working a treat. Both heat and a/c work perfectly and very quietly. You can spend lots more elsewhere but I really don't think you can get much better everything; equipment, professionalism and politeness.

Cannot give this company enough stars! We had had TWO appointments cancelled by our other company…read more(with no explanation) and we were going on 5 days with no AC. I called McCoy and Son and spoke with Mr. McCoy who told me he would be here in the morning, and he would try to come out tonight. 30 min later he called and said they are on their way! Dusty found the issue almost immediately (a critter had gotten where there are ZERO critters required shorted out the system). We have air again for a fair price and immediate service. 10/10 recommend!

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

We started having cooling issues in our newly purchased home, so we gave EZ H&C a call late one…read moreafternoon, and they were at our place at 9:00 am the next day. Erickson and Anthony could not have friendlier as they worked their way through the system, diagnosing the problem...and explaining things each step along the way. They quickly identified the issue as a faulty thermostat, swapped it out and cleaned the outside unit, and were on their way...all at a very fair price. If you're having HVAC troubles, call them. We wish we could give them 6 stars. Thanks guys!

From the owner: 24 hr business, best prices, and are always looking to serve your family. What could be more…read moreimportant than a comfortable living for our families? Call today!!

I called First Degree Heating and Air last week. They were scheduling an appointment amazingly fast…read moreand were timely in their service. The young man that came to my house was extremely professional, quick, respectful, and knowledgeable in his craft. His name is Danny. I called him again today because I thought that my thermostat had gone out. Well, lucky for me it was the same young man, Danny. He went through the problems and found that the issue was not mine, it was Greystone. Yes, that is right. The power coming into my house was only half power due to a break in the line. This young man and First Degree Heating and Air are the best. I highly recommend them and ask for Danny. You cannot go wrong with him.

Very pleased with this company. I have used them multiple times now. They are always extremely…read moreresponsive and fast. My issues have always been resolved quickly with great explanations of the problem as well.

The account manager got in touch with me after she saw my initial review. Apparently, there was a…read moreglitch in their software, and all my inquiries went to the Junk folder. It has been fixed. They even offered me a complimentary service visit for my trouble. I have committed to someone else, but I thought it was very generous of them to offer to do something about the unfortunate incident. They seem to want to fix problems once they are aware of them.

From the owner: Professional and reliable Heating and Air company, call today for a consultation. read more

I had a 30 year old HVAC unit and I was anticipating having to replace it. The heat pump went out…read moreand put feelers out to three companies, two answered and one actually showed up and it was Reece. Nathan assessed what I needed and came up with several quotes in about a half hour, and he didn't strong arm me towards the more expensive options, he even suggested the budget friendly unit. I chose the option above that one and I couldn't be happier! I even suggested them to one of my friends already...Brian and Diego installed everything in less than eight hours and were very professional and helped me set up my new smart thermostat. 10 stars! Probably not ever calling anyone else. Thank you!

My heater was running all the time and found there was a leak in the coil. The tech was very good…read moreat describing the problem

I can't say enough about these guys!…read more They have been nothing but professional, timely and informative. When your heat goes out in the middle of winter you tend to be a little anxious about it, especially with an infant. They were out here quickly, explained what needed to be done and completed the task quickly and on schedule. Above all else, they were professional and handled every aspect during this process with detail orientation and precision.

THEY SUCK D...K! (A blast from the past) Had them come out…read moreinstall a brand new air handler and condenser about 4 yrs 9 mos ago. I can remember just like yesterday. 4 to 5 yrs is no time for a brand new hvac system to be going out. Well, I knew it would happen, you just gotta prove to your husband "they" are not good people. We had 1 yr repair and maintenance and 6 yrs parts replacement due to warranty( I believe the color of your skin gets you more bc some offer 4 to 5 yrs repair and maintenance and some of these guys are dumb asf!). So, here we go. My house is small 3 bedroom rooms, 2 baths, and I can hear everything that goes on outside. Anyone can take a system out, but putting one in, it took these guys a village. There was an older guy with a big beard, he talked to himself while he worked. He hang the unit and according to the bigger sized guy with black hair he say "he's messing this job up! What is he doing?" Is what I heard him say at the time we had a carport, so I kind of walked up behind him. He apologizes and say I'm sorry our guy that does the crawl space systems are on vacation (yeah right). Also I forgot to mention this is a crawl space unit so you have to be well trained to do one. Our crawl space is very clean and has lights under there as well. Back to the story....the bigger/black hair guy is the one who made me afraid that NONE of them knew what they were doing. So, the older gentleman gets mad and they kind of get into a fuss on the front sideways and he leaves the fat black haired gentleman at my house to finish. ( understand this bigger guy is the antagonist, yet the troublemaker) This guy hurries and does something and then he comes in the house to see if the system is heating. I felt the unit blowing and I told him it felt like it's luke warm air with a stripe of cold blowing. He stands in the house and says it'll be like that at first. I said that I never felt one that cool, I think you may have the system wired wrong. He says no it'll warm up. So from night to the next morning we were about to freeze because this was October (2021). We like to had froze our butts off. So we go online and see that they had an emergency night time hotline. What did I do this for. The secretary basically was very angry told me I'm not no princess that someone has to jump and do stuff for. This was on Saturday! She said just wrap up in some extra blankets because no one's coming out there this early. We argued! I have that transcript of our argument saved somewhere. I'll add the photos/screenshots later. So, that morning they send fat/black hair back out. I told him "I told you bf you left that thing was cold, then I had to get in an argument with you guys smart ass secretary" Long story short, you can try these guys. We did get almost 5 yrs out of this unit, but beware. In the end they sent a guy that looks just like Billy Ray Cyrus to fix the whole unit. The wires were crossed and they had put something wrong together under there that he also fix because my husband was under the house with him and the fat black headed guy. Before they left, Billly Ray was talking and laughing with me in my husband under the carport. Here comes fat black headed guy " "Hey can you call Becky tell her we're okay, tell her we're safe? She was worried about us coming back out here." I looked at him and kept my peace. My husband froze and was staring at me and Mr. Billy Ray was looking like "dude we are at the car". His fat ass just looked pathetic to me when he said this. I spent $6,000 and something for a whole unit and got treated like trash. You see the ratings here yourself in Google. These gotta be from those women in the office. All I know is that doing business with these guys didn't feel good. I also called the office during their lil argument earlier in the story and told them that I didn't feel they knew what they were doing. Just know bad things happen when you look down on good people trying to make ends meet and a way for their family. Hope karma hasn't been to bad on you guys but you deserve every bad thing you got after you put in our system in 2021. Watch who you do it to is all I'm saying.