Twice I have tried to use this company and twice they have made sure to make me feel like I was not important to them. Both times the tech was running behind and I was rescheduled. If you like being lied to and told they will come out and you wait all day this is the company for you but if you want someone that's dependable and trustworthy I would try to find another company because these people are not dependable at all. read more

There the greatest. Very experienced technicians take it from an experienced retired mechanical engineer

I'm a young home owner of 3 years and one of the hardest things is finding reliable and trustworthy businesses to help with major house issues. Potate's was recommended to me by a good friend and I'm SO happy this is a number I have on hand. They have been to my house several times to help with both air conditioning and heating issues. Every person we have dealt with, including those over the phone, are kind, helpful, and communicate well. Their pricing is also extremely reasonable. It makes me feel like I'm calling family to help, which makes me very comfortable to have them in my home. read more

My dishwasher was acting up and the repair service I used the last time seemed to have disappeared. I found Potate's ad in the community mag. I was nervous, but everyone I dealt with was nice and professional. Tim came at the end of the service window, but you can't win them all. He explained the error code. but the machine had fixed itself. I would use the again. read more

This company came out to repair my dishwasher and after 5 visits to my home and change parts they decided it couldn't be fixed. Worst window time to show 10am-5:30 pm with not a care in the world for the customer. The owners wife was very inconsiderate and unprofessional. She turned her tech around because she refuse to pay him 18 mins overtime to wait for me (to start the repair) although I had been waiting 7 hrs. American Home Shield should not do business with this appliance company. read more

We purchased our Winston, GA home in 2018. We've contacted them several times for routine maintenance and some AC surprise issues. They have been 100% professional and FAST in their responses. Any message I've left is returned quickly by the friendliest young lady, and every technician in our home has been respectful and professional. I would recommend them to anyone needing HVAC service. read more

Everyone is so helpful! Tim and Biscuit came out same day and fixed our heater. Gave me honest answers and just wanted to fix the furnace for us, not try to sell me something new. Which is rare. Thank you so much! read more

I have used them many times. They are friendly, they do great work and charge a reasonable price. First ones I call.

I have used this company for years for both appliance repair and also for HVAC repairs and installation. They are honest and trustworthy. They work hard to do every job right. They always give me several options with bigger jobs and I'm grateful to know they are a phone call away. When things break it's stressful, I call them and I know it will be handled properly and as quickly/affordable as possible. read more

The Gentleman that came out was very nice and respectful, he found the problem quick and we had air in no time. However the receptionist or whomever picks up there phone was very rude and acted as if i was being such an inconvenience to the company, very huffy puffy when she called me at 11:45am in the middle of the work week and wanted to know if anyone was home so they could come that minute. When i explained that i cant leave work at the drop of the hat she became very frustrated, i called her back and told her i can be there at 3pm that afternoon, again she addressed me with unneeded attitude. The man didn't get to my home till 5:15pm. Im thankful im salary based and didn't lose those hours at work, when i would've arrived home right at 5pm if i would've never left. So i give 5 star to the HVAC man for his professionalism and finding and fixing the problem asap, and 1 star for the unnecessary rudeness of the office staff read more