The staff a this location has been really friendly, knowledgeable, and incredibly helpful both…read moretimes I have been to this location since moving to the area a few months ago. No weird jabbing comments, no sexism (which is a big thing I deal with a petit blonde woman who doesn't look like the typical customer, or like she does a lot of DIY construction) Defiantly have never once had a bad experience with anyone here and will continue to return.

Ace Hardware: My Home Improvement Oasis I've shopped at the…read morebig box giants--Lowe's and Home Depot--plenty of times, and I always leave feeling like I just wandered the Sahara without a map. Endless aisles, zero help in sight, and somehow they're still out of the one obscure fastener I need. Then I discovered my local Ace Hardware, and it's like someone turned on the lights. Yes, it's smaller. Way smaller. But that's exactly why I love it. The store is compact, logically laid out, and--miracle of miracles--they actually stock the things regular homeowners need on a random Saturday afternoon. Specialty screws? Check. Odd-sized plumbing fittings? Got 'em. That weird little part for a 20-year-old lawn mower? Yep, right there on the shelf. What really sets Ace apart, though, is the customer service. These folks act like they genuinely want to help you finish your project. I've had employees walk me straight to the exact item, offer advice on the best product for my specific job, and even suggest clever workarounds when I was trying to MacGyver something together on a budget. No paging someone over the intercom, no "that's not my department," just real, enthusiastic help from people who seem to enjoy what they do. If you've ever felt lost and forgotten in the cavernous aisles of the big chains, do yourself a favor and swing by Ace Hardware. It's not the biggest store in town, but it's absolutely my favorite. Helpful, convenient, and always in stock with what I actually need. Five stars, every time.

Paint Guy was extremely knowledgeable. Not like big box stores. Took time with me to ensure I was…read moregood with my purchase. Will only get paint there ...

Pleasant surprise to find a full-service hardware store in a newer section of Orlando. Conveniently…read morelocated and chock full of just about everything you'd need for home maintenance and more. Two thumbs up and would return.

I went here to replace my key fob battery, in which my car was telling me it was low. I went inside…read moreand immediately was greeted by two friendly employees. I mentioned that I needed the battery replaced. They immediately took my key fob, opened it, saw the battery that needed to be replaced, got the battery, and replaced it. I bought the battery for a little under 6 dollars. I also got 4 AA batteries for about 7 dollars (Durucel brand). While the batteries were a bit expensive, it was the excellent service in why I will definitely recommend and come back to this store. Even though I didn't get to see the other items they had, I just needed the batteries and thanks to them, I was in an out within 5 minutes. They are indeed the place with helpful hardware folks! Overall A+

After hurricane Milton, they helped us with our chain saw. Very nice, quick and helpful. Thank you…read moreJeff!

I love the celebration hardware store because they truly know what they are doing and they are…read morehelpful each time. I don't know what I am doing for a lot of my projects. I use YouTube and assistance from others to learn. The crew here is always super helpful and knows what to get and where to get it from. Their advice has helped me in projects and saved me time/money.

I love this store!! The staff was above and beyond with help and kindness and they got me what I…read moreneed! Beautiful store very well organized.

I used to go to Ace HRDW years ago; the 2 stores I used to frequent closed, 10ish years ago; then…read moreone opened near me, (toole's), they had horrible customer service. Hence have not been to an Ace in 10ish years. This morn'n, I went to the College Park (Orlando, Fl), location.. OMG!!! Yomi and Caroline were SUPERB!! AWESOME!! The GREATEST Customer Service!!! I have found my new Ace Hardware!!! Ladies, Thank YOU BOTH very much for your knowledge, caring, and last but not least, Outstanding Customer Service!! I rate both you ladies 10++++++++++++++ !!!!!

Anthony was super helpful. It wasn't a big job I needed done, but he treated it like it mattered…read more I really appreciate the friendly service. I'll definitely be back.

I really prefer Ace over the bigger stores. They have good prices and the staff are extremely…read morehelpful. They helped me as soon as I walked in the door to find the right items for my garden project. Then without me asking for help to load the heavy items the cashier offered to have someone help me load it. It is a little hard to get to but it's worth it.

I recently went into tools ace hardware on US 27 in Clermont. I was originally helped out by a very…read moreattentive young man with excellent customer service skills. He was new and needed assistance from his co-worker Tish at the paint counter. She was not happy to help. She made me wait while she finished preparing the stores employee schedule. I was the only customer inside of the store. She then disappeared into the back room for a long time before she decided to help. I was always taught to take care of the customer in front of me first. I later learned that the management of this store does not think they need to worry about corporate customer service protocols because they are a franchised store. This store will not have to be bothered with putting any more of my money in their cash register again.

I can't say enough about this small hardware store that has helped me out time and time again. It's…read morea true hardware store like your dad used to bring you to back in the day. They have a little bit of everything. The service is so personable that you'll feel like you just left your uncle's garage. You can zip in get your stuff and zip out. Try doing that at the big hardware stores.

Such a nostalgic treasure to actually have a "real" neighborhood hardware store, like back in the…read moreold days. Before the advent of the "corporate oligopoly beast", that is Home Depot/Lowes, there existed small family-owned neighborhood shops where "personalized, professional, and competent" service and advice was the "norm". Thank J&L for keeping this charm and level of service alive. Try getting that type of service at HD ("tssk; don't hold your breath..."lol)! Even if they don't have your item; they are always willing to help you find it, somewhere else even; and steer you in the right direction ("as was the case on this visit"). And, I did gratefully find it exactly where J&L recommended. Also; it is a True Value, so they have alot in stock and selection. I was surprised by the variety and amount of all-kinds of supplies and gear.

I wanted to do a propane refill and I have called the store and they told me that they can do it…read more Then I drove to the store around 30 minutes and when I got there, they said they can't do it. They can only do exchanges because they have a store policy that they only can leave a certain amount of people in the store. Unfortunately, if they had told me I would have chosen a different Ace Hardware store to go to. I would have saved some time. Great service from the staff just horrible policy.

Been coming here since 2009...always a great experience. Last two trips in, enter the door and two…read moreguys in the paint mixing area on either end of the counter looking at their cell phones....no good morning, no hello, nothing. Sounds like Gen Zrs right? No! Gen X and possibly boomer...get off the phone and demonstrate quality customer service and basic respect! Terrible experience twice now, weeks apart, same two guys. Looking for a new Ace.

Went 10 around 6 o'clock on a Friday because the pot that our rubber tree was in busted. Was…read moresurprised with the selection of planter pods, but even more surprised that the majority of them are plastic. Ended up finding one that I liked but even a 20 inch plastic pot was still $40. Because we're close to Memorial Day. They did have a great memorial day sale going on for potting soil and it was five bags for $10. I was greeted when I walked into the garden center, but didn't have any interactions with anyone past that.

This place has gone downhill over the last 3 years but now it is horrific. Stock is low, online…read moreorders for minor items (4 concrete bags and rebar) take over 24 hrs to fulfill. I have cancelled large over $700 orders for delivery because it was scheduled for 2 weeks later. Same order for delivery from Home depot arrived within 24 hrs! I spoke to a manager the other day but all I got was nodding and saying they will pass it on. Obviously nothing has been passed on. The people in the customer service desk are often talking and sometimes rude to customers.

This place has SO much more to offer than the big box! You walk in the door and it even smells like…read morea hardware store. It has everything... quality cookware, small hardware items (nuts & bolts) that you can purchase individually, Yeti items, you name it! And knowledgeable attentive service staff as the bonus. Prices are reasonable too. I saw a pizza peel competitively priced, or better, than the internet giant. I would move to Winter Park just to use this store... and just might! Support this family-owned business.

Friendly staff. Very helpful customer service. Small shop with tremendous inventory. I highly…read morerecommend this store for all your hardware needs and gardening supplies.