t's been 113 days and I still have not received my order that was placed on July 16th, 2023!…read more Ken the "Owner" and his nephew Jonathan even promised to send me three complimentary Segway Ninebot locks for my trouble back in September, but I have yet to receive any of those either. I have literally sent dozens of emails, left multiple voicemails and had dozens of phone conversations, all to no avail. The story is different each time. The latest was being told by the owner (Ken) that my order was shipped and to call back the next morning to get the tracking number, as he (Ken) was busy closing up shop for the day (even though they weren't scheduled to be closing for several hours yet). The next day... no answer! I have been nothing short of patient and polite, but my money (over $300) was taken and nothing given in return. I will continue to write and post a review every day until I receive the items I paid for!

I had to sign up for Yelp for this. It needs to be heard. I absolutely can't say anything more…read morenegative about my experience with this company. I ordered a battery pack from these guys online - only to find out they didn't even have the item in stock - they'd have to order it, and it would take a week, at least - to arrive. First off - what's the point, then? I could easily order it myself from Amazon or the like. Second off - and much, much - worse off - I have attempted a cancellation from them, after finding out the item was not actually in stock - more than a week ago... Not only has the item not been cancelled, (and obviously I have not received any confirmation that it *has*) - but I have actually received confirmation from the payment provider that no action has been taken, and that there's nothing I myself can do. Even if this issue is resolved, it's easily the most frustrating experience I have ever had attempting a cancellation or refund from any company I have ever had. Furthermore - the email contact system on their web site is broken (I'm a web developer for a living and tried it on multiple systems and networks to confirm this after the refund debacle) - meaning I have had no other recourse but to repeatedly call them every other day trying to get them to address the issue in any way. I've had some bad experiences with companies, Rogers is probably the worst - but these guys come a close second. Stay far, far away.

If you are part of a trade show or conference held in the Direct Energy Centre or are attending an…read moreevent in or around the same, these are the people to go to for all your needs. We have used their services for 2 years now renting an electric scooter for our time at the CNE. Not only are they professional and efficient, but they are also very friendly and will do everything they can to make your show experience a good one.

From the owner: JM Exhibitor Support Centre "The Office away from the Office" Trade Shows & Conventions…read more Photocopies, Faxing, Scan & Email, Laminating, Scooters, Wheelchairs, Wagons, Walkers & Stroller Rental, & Short Term POS Rentals

This was our first time visiting Toronto and we had an excellent time with Mariana! She made sure…read moreeveryone had a comfortably sized bike with an appropriate seating adjustment and securely fitting helmet. She provided everyone with multiple water bottles and made sure to take frequent breaks at sites of interest. Her instructions were easy to follow with regards to bike safety and she was able to keep our group of 6 (4 in our team plus another pair) together throughout the entire tour with no issues. I would highly recommend this tour to anyone, regardless of their experience level as it can likely accommodate any rider with even just a basic knowledge and familiarity. The tour itself was relaxing, beautiful, and educational. We frequently stopped for historical and contemporary updates on the places we visited while traversing the city and islands. The fact that there are effectively no cars on the island itself really enhanced the experience and made it feel like being out for a serene Sunday bike ride with the family. We really appreciated that at each stop she already had a nice spot picked out to take group photos and helped position and arrange us for optimal configuration and angles. This was such a wonderful way to explore the Toronto Islands, I highly recommend this tour and our guide Mariana!

This was an awesome experience for us!!! We wanted to see the Toronto sky line and do an activity…read morewe wouldn't normally do on vacation, and it was even better than we expected. Our 10 and 13 year olds loved it. Not too difficult at all. Very easy and relaxing. Oscar was a great guide! Highly recommend!