As a child I truly hated the dentist and now with my child I mainly let my wife take her. I finally…read morewent with them for her appointment and if my dentist was like this as a kid it would've been a whole different story. Their facility is so comforting for children. The waiting room has video games colorful wall scenes, an igloo, it's such a comforting experience. Even in the rooms they put in their favorite shows to make the child as comfortable as possible. My daughter watched Ms. Rachel. This was such a caring and comforting experience. Makes me wish they were my dentist as a kid.

We absolutely loved it here ! They were so kind and gentle we had to get our baby tongue tie and…read morelip tie removed when she was a month old and we were so nervous. They made us feel so comfortable and taken care of I highly recommend !!!

they did what they had to do. susan the hygienist was so…read moreinformative.. i hope i get her the next time i go back. as for Dr peters... he wasn't friendly but did what he had to do. got a free toothbrush and my teeth are perfect!

I am writing to file a formal complaint regarding my experience at Great Expressions on June 20,…read more2026. In February 2026, I scheduled a dental appointment for June 20, 2026, at 8:00 AM. I arrived on time for my appointment only to be informed by the receptionist that my appointment had been canceled due to a lack of confirmation. I explained that I had never received a phone call, text message, or any other communication requesting confirmation. Upon reviewing my information, the staff discovered that my chart contained two outdated phone numbers. When I originally scheduled my appointment, along with appointments for my children, I provided my current phone number and address. It became apparent that the office updated my children's information but failed to update my own information, resulting in the office attempting to contact me using incorrect phone numbers. Rather than acknowledging the office's error and attempting to accommodate me, another employee, who appeared to be a manager, made the comment, "We're the only office that accepts Medicaid." This statement was completely irrelevant to the situation and highly inappropriate. I responded by asking why she was telling me that, as I do not have Medicaid. The comment felt derogatory, dismissive, and unprofessional. What was most disappointing was the complete lack of empathy and customer service. Despite the cancellation resulting from the office's failure to maintain accurate patient records, staff refused to place me back on the schedule that day. Instead, they offered me an appointment during the week. I explained that I have relied on Saturday appointments for years due to my schedule and that this was one of the reasons I have remained a patient with Great Expressions. I was then informed that Saturday appointments are no longer offered. The entire interaction left me feeling disrespected, dismissed, and undervalued as a patient. I took time out of my day to attend an appointment that I had scheduled months in advance, only to be turned away because of an error made by the office. The staff's response and the manager's inappropriate comment only made the situation worse. I am requesting that this incident be reviewed and that appropriate action be taken to address the lack of professionalism, poor communication, inaccurate recordkeeping, and unacceptable customer service I experienced.

I normally do not give reviews. I needed to get a tooth extracted and Brookside Family had great…read morereviews. I made my appointment which was 12/4/25, I was greeted by a super friendly staff.Dr. Siegel did my procedure which was fast and almost painless. The most impressive to me was Dr. Siegel called me last evening to check on my condition. In total a great experience!

My implant broke in half, a few years after it was put in and I went to the office to be told…read morethere's nothing to be done. I am beyond disappointed to have spent thousands of dollars on the work and to make it worse, I posted a google review and was sent an email by Dr. Siegel to please take it down. DONT WASTE YOUR MONEY HERE!!! I have pictures of the implant before and after it broke. also screenshots of the email from Dr. Siegel himself so PLEASE reach out for further clarification if needed.

Me and my wife have been bringing our two children nine-year-old daughter and four-year-old son…read moresince they were old enough to go to the dentist. I cannot speak highly enough about the level of professionalism, compassion, and kindness we received from this dentist today my son had an Abscess on his front tooth that had to be removed, they had to numb the tooth and pull it. That's after they had to have a cavity filled. I don't know if anybody else has children that are terrified of dentists but his doctor put on a local anesthetic to numb the gums then with whatever amazing needle like device they used, they proceeded to remove the tooth and my son did not cry or scream, and was not bothered in any way whatsoever. I've never witnessed anything like that in pediatric dentistry. These dentists have always been amazing since we've been going there, but I feel today was there Magnus opus they are perfect mix of artist, scientist, dentist, and Wizard and that is the only way I can explain it. If you have kids that are afraid of dentist bring them here from their standard cartoon videos on the ceiling to the well described, locked toy chest. They can only open once they've successful completed their procedure. I almost feel that there are as much psychologists as they are dentist. Bring your difficult kids here you will not regret it I promise.

I'm uncertain about whether my experience is the result of someone having an off day... or if like…read moreso many other environments as of late, finance dictates the experience. I've always experienced exceptional care and kindness in my experiences there after seeking a trauma informed dentist for my child. I have PTSD and have experienced ongoing hardship... seeing my child fearful in a dentist office is enough to trigger me which prompted me Eli seek and find this provider in the first place. Not long ago, I had temporarily lost my insurance due to a job change and had little recourse but to ensure the most rigid of dental routines at home till I could get back in the office as soon as I had insurance again. After missing some check ups, last week we had an awesome visit... My daughter's oral hygiene was complemented by the doctor and hygienist - both were surprised at the degree of high level maintenance we ensured without scheduled cleanings. A reapplication of sealant was recommended (which I'm an advocate for), and we set an appointment for next week. At the time I was told all would be covered by my insurance. Today, someone named Cindy was calling to let me know my dental coverage provider deemed sealants for a patient my daughter's age medically unnecessary and that there'd be an out of pocket expense that would be at a reduced cost of $300. Before deciding to pay hundreds out of pocket, I asked Cindy to please verify whether or not there is a medical need for this treatment before expensing funds that are needed for other basic necessities at the moment. Upon her return call she left a message asking me to call back instead of simply responding to the inquiry. I stopped my day to return the call only to have her begin to reiterate the preventative concern that was previously discussed. I confirmed my understanding of the previously relayed content and that my need was to understand if there was a current medical necessity that needed to be addressed... as that is unfortunately the reality of how I need to prioritize expenses at the moment. After expressing the concern, I was sternly and literally told "... well I'm going to have to write that down." . Somewhat taken aback, I said I'm not sure what that means and was told the annotation is to document my choosing not to follow to this recommendation... the tone with which it was said was not only unkind, but in my opinion conveyed an implication of negligent disregard on my part. I cannot fathom the purpose of such a comment. Based off the concern evoked by her response, I again indicated I want to ensure I have a clear understanding that we are all in agreement that upon evidence and evaluation that there are no cavities to be addressed... only to be told that if I "want it addressed as a cavity that can be done"... Baffled, I was honest and said I don't understand what that means either (mitigating increasing anxiety at this point)... I was then told that I could have my daughters teeth drilled as though there were cavities... have a filling done to reduce surface crevices and then sealed afterwards. I was quite shocked. My child has impeccable dental hygiene because she's fearful of even the sound of a dental drill and I took her there to ensure such a positive experience that she'd be motivated to exact good habits, thus eliminating any future need for the drills she fears. After being made uncomfortable by the terse exchange I declined further engagement. I still have a return visit in six months because I love the team that provides actual care and the Dr. has thus far been someone I trust... but this experience left me feeling unsure of how that will go and I'm concerned by being treated as though I'd done something wrong. As a single parent, in this economy, with a disability, no support and endless challenges to mitigate...dispensable income is non existent. The caller seemed very out of touch with this reality faced by so many and made me feel bad and borderline negligent in the manner in which she chose to address me and my honesty regarding my finances... I'm hoping it was just a bad day (which we all have)... but I could sure do without the negativity and non verbal indicators judgement that trauma survivors are hyper aware of in general but especially in the course of my work day. This persons communication style and demeanor are not reflective of what drew us to their care in first place and I'm hoping it's not pervasive in other areas of the business when we return.

I love Dr. Olstein and the staff at Orange County Pediatric Dentistry. The staff is very…read moreaccomodating and friendly. The office is state of the art. The experience for my 3 children is very painless and pleasant. They love watching Netflix while getting their teeth done!

We had the best office visit today! My daughter felt so comfortable and was able to ask any…read morequestion she had. We would recommend this office and staff every time.

Very family oriented, great people nice smiles!! Great with children kids love it hereread more

From the owner: Accepting all major insurances very friendly staff…read morevery high rated pediatric dentists on google

Rude office staff. Need a .50 cent education as to WHY hearing emparred people speak louder when…read moretheir hearing aids are removed. The Doctor is very good,!!!!!! Office staff needs attention. To be completely embarrassed because he spoke loud was unfortunate at best. Doctor might have considered the patients side before telling me to GET OUT after being put in the chair!. HEARING emparred people generally speak louder more so when aids are removed.Doctor is wonderful but office staff could use a education. Doctor: 10. Office staff 2. I've lived in this community for over 20 years and not one person that knows me would Ever say I was rude to anyone.

I've been going to this dentist office for two years now. I am a complete scaredy-cat when it comes…read moreto getting any type of dental work done but this place has children's dentists, adult dentists and an orthodontist on the weekends so definitely a one stop shop. Someone when decorating this office also took a lot of care and attention to decorate each room with all of these different positive messages and affirmations. Even the wallpaper in the bathroom is inspiring if you take the time to read it. The office staff is super friendly and helpful! My dentist Dr. D has the best personality that always puts me at ease. He cares about what he does as a professional and it truly shows. He takes the time to explain your options to you, not only is he great with the patients but also with the office staff (at least it seems that way). In post COVID world, The staff wear gloves & masks, your temperature is taken when you check in for your appointment and I feel absolutely safe getting dental work done in this day and age. Overall I highly recommend this office

Dr Ben and Dr Mensa are wonderful. I brought in my children and they honestly had a great time. My…read moreyoungest had 2 teeth pulled by Dr Ben and there was absolutely no problem. I've been coming here forever, insurance permitting, the care and attention are top notch. The only change has been the addition of a beverage bar. It's a really wonderful idea. Dr Ben is a very good man. I feel great about him treating my babies teeth. I've been seeing him on and off for a very long time, starting with my eldest who is almost 20. This dental practice is an excellent fit for what my large family needs. Thank you guys for doing such an amazing job!!

Valley Pediatric is a wonderful office for children! The office is colorful, inviting and they did…read morespecial things such as silly sunglasses during the cleaning, a token for prizes and stickers that my daughter really enjoyed! I was really unsure of how she would react since this was her first appointment but they made it into a fun and easy experience. On our way out she told me, "the dentist is really fun"! It meant so much to us to have such a positive experience at her first visit.

Horrible with the appointments!…read more They call you many times to confirm, and cancel you at the last minut. I'm new patient and it happened to me 4 times already. 1 star for the good hygienists, they do a good job! Unfortunately soo not worth the headaches that come with it

I found this dental group when I was looking for someone who took my insurance . It is a bit of a…read moredistance from where I live but I gave it a try. The office is clean , the staff great and the doctors I have seen I liked very much. I only had one concern, that was it took me a few weeks to get in . I had a broken tooth and had wished I was seen sooner . I will drive the hour it takes to get there because I like the group .

This office is closed! Found out today 8/6/2025. No notice received. When you call it just plays a…read morerecording over and over.

The Dentist and dental tech staff are very good. The receptionists are inept. They failed to notify…read moreme that the dentist was out, and when I arrived for scheduled appt, they lied about trying to reach me. On a prior occasion they left me waiting for an X-ray, then said they announced my name when they did not