I absolutely love this place! They are so kind and sweet, and do a wonderful job! I got a pedi and my friends got pedis, and Manis and have been coming here for years! read more

Top 10 Nails - Absolutely love this place! - Nail Salons Near Me - Independence, Missouri

the whole service was strange from start to finish. i called before i came and asked if they had time for a walk-in, they said yes. I showed up. They told me to have a seat and I sat without being spoken to for half an hour. The client next to me offered me colors to pick from because none of the workers did. When it was finally my turn, I asked for a fill in the worker got started. This part of the process I was very pleased. He was quick and efficient, and the shape was perfect. I then asked him for KATSEYE French tips he said no. He said it was too much work. He was going to do the whole nail. I said no that's not what I want. I would pay him for the service he had done and could he please wipe it off if he was not willing to do what I asked. He insisted that I just pick a different color not go somewhere else. That's fine, I picked a different color that I was happy with and we kept on. The French tips were beautiful and I liked them. I then asked if he could do the designs as shown in the inspiration photo, he asked to coworker for help who explained the tools and materials and process that he would need for this. After several attempts at one nail, he seemingly became frustrated. Painted it a color randomly and then a coworker without word switched him places so that the other person could finish my nails. I have no issue with that. This person did a pretty good job at completing the service it wasn't perfect, but I don't expect perfection. I paid my bill and tipped an extra $30 and went on my way. Less than 24 hours half of the nail art has fallen off. I called to ask if I could get a partial refund and if they could take the rest of the jewels off. He informed me no he would not do that. They do not do refunds for their services, but I could come in and he could do it again. I declined as he was very unapologetic and if the service could've been completed correctly to begin with, it should've been done so the first time. The entire process from start to finish felt very rushed when I eventually got to someone's desk. Unfortunately, not a very pleasant experience overall, I would not go back and I would not recommend. read more

they did a poor job on my nails I'm so disappointed with my results and when I asked for my nails to be fixed which I already paid $80 for they were trying to charge me an extra $15 just to fix their mistake not worth the price and bad customer service. Not worth the price I was charged! my nails are thin and see through and the lady that did my nails acted like she didn't know what she was doing to begin with red flag they will never get my money again. read more

Top 10 Nails - Nail Salons Near Me - Independence, Missouri

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Came here with my MIL, while in town. I called the day prior to set up an appt for 2 @ 10AM. Since they have walk ins, I figured, why not set an appt so we wouldn't have to wait! Wrong. The guy who picked up the phone got all my info and details of what we were going to want to get done (both wanted a mani, but I also wanted a pedi. So appt set so I can get out 12PM). The guy kept insisting me to come at 1030AM, I said, I know it's a 30 minute difference, but I really need to get done by 12, not 1230/1245 etc etc. He agreed to 10AM. Next day - 10 AM rolls around. My MIL got there first and signed us in & informed them of our 10AM appt. So we sit, wait, and wait..and wait. My MIL gets pulled by at 11:15AM( needless to say...I'm still waiting) an hour and some change AFTER our scheduled appt. I can only assume he's the owner..asks everyone waiting who was first and completely ignores me. He tried to pull a few people back but they all pointed and said I was up next. I'm Vietnamese, so I understand everything that's being said. However I never informing any nail salons my ethnicity, I'll sit..listen, and if I feel the need to say something..I will. I get pulled back to sit for a pedicure at 11:30AM, he proceeds to tell me " you know, we're very busy. " uh YES, i know..I can see that. I get seated. The pedicure station didn't have any linings, nor did they clean up after they placed another person there. The pedicure chairs are outdated and made a TON of noise. I honestly thought it was breaking down on me while the water was running. 11:45, one lady comes up and tells me she'll work on me then disappears to do someone's eyebrows. 10 mins later, a guy pops up and informs me " I'll take over for her." Yeah, great..finally. He didn't start on me until 12PM. I'm very uneasy and getting annoyed. What's the point of setting up an appt when they couldn't honor what was scheduled? Midway through, I informed the technician, I was scheduled for a manicure BUT now that I'm running behind, I have to be out no later than 1:15PM. He informs me " no big deal, I'll get you out by then. Pedicure is done, now manicure time. Point blank. I hate my nails right now. They're uneven. Not buffed down enough and just down right half assed and rushed. I'm out of the salon by 1:20PM. My MIL was out within 20 minutes, didn't want her waiting around for me. She stated she wasn't too happy with her nails either. Probably won't come back to this nail salon, the next time we're in town. read more

Absolutely ruined my nails. I am literally recovering from thinned nail beds, mold from cheap acrylic, and they always overcharge you and make up prices as they go. STAY AWAY!!!!!!!! read more

Top 10 Nails - brown area is mold from cheap acrylic. - Nail Salons Near Me - Independence, Missouri

My first time coming here. Waited 3 hrs to get into a chair. When I finally get into a chair the man is hurting me. Idk if I will ever come back here. read more

Top 10 Nails - Nail Salons Near Me - Independence, Missouri

Went in to get my nails filled. Staff was nice but my nails are awful. The powder doesn't match the old for fill and still look as if needed to fill. The length on both hands do not match AT ALL! They refuse refund as I didn't want them to fix because my best friend went in two weeks ago and hers were messed up and I didn't know until I mentioned this. I do not want them fixing something I'm not confident they have the ability to do. I would not recommend this nail shop to anyone who has high expectations. They are so bad that I had a coworker comment how she thought I was getting my nails filled. In fact I did they just don't looks as if I did. read more

Top 10 Nails - Both thumbs. One longer than other. All fingers look like this! - Nail Salons Near Me - Independence, Missouri

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This place was awesome! I had ken, i showed him a Pinterest photo and he delivered that!!! I will definitely be calling this place my nail home Thank you again ken!! - Jeanette read more

Top 10 Nails - Nails on fleek!!! - Nail Salons Near Me - Independence, Missouri

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DO NOT RECOMMEND. i asked for coffjn shaped nails and had to pay an extra 5 dollars, never heard of that. all for a girl that cannot do coffjn shaped nails at all. none of my nails are even , none of them are the same length or size. they are hideous and i DONT recommend them for anyone. yeah it's cool because you get drinks and shit but the people there are terrible and shitty. not only that but she made me pay before she put the finish on even when i told her i wasn't happy with them, so she brings another guy to come help and he KINDA made them look better but i recommend nail max across the street from the independence mall!!!!! read more

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So me and my friend went in for a A full set and we had to wait for 45 minutes and it took 3 hours to do . They did the wrong color on our pinky's and didn't Cut around the cuticles also the nails where put on uneven and the nail stylist was very rough. She was so rough that we where in pain .She also gave our parent attitude when we were done. (the stylist was Helen so just take Precautions) read more

Top 10 Nails - The pinky nail was to bright and was the most uneven - Nail Salons Near Me - Independence, Missouri

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I walked in without an appointment they took me in right away for a full set and pedicure. Sophia was great! She took care of my pedi and my full set. She took her time and both came out great!! I will definitely be going back on a regular basis! read more

Top 10 Nails - Nail Salons Near Me - Independence, Missouri

at first glance, this place seems very outdated and not very clean. Went in for a pedicure with a friend and the water was pretty cold to begin with. they attended my friend first while i sat for about 35min before someone got to me and when a lady did get to me she seemed VERY rushed. She ended up stepping away for about another 10 min in the middle to help other people and answer the phone so maybe she's the owner? Idk but i got the same pedicure as my friend and we finished at the same time. Keep in mind there was 45 min that i sat there unattended while my friend was getting hers done. So how did we finish at the same time??? Not to mention i noticed they don't use liners on the pedi tubs and i didn't see them open new utensils for very pedicure, which i think is unsanitary. do not recommended this place. I will not be returning. read more

Top 10 Nails - Nail Salons Near Me - Independence, Missouri

Always go here for gel pedicures. Wonderful staff and phenomenal service. Only have to go once a month because they truly last!

My best friend referred me to Top 10 and I won't be going anywhere else for the foreseeable future. Jason was my tech and he did a fantastic job, including taking extra steps to make sure the difficult color I chose would look great. The extra work really made a difference and the end result is perfect. My 7 year old daughter tagged along for a polish change and her tech (I didn't get her name) was very thorough and kind. The salon is more kid friendly than most I've visited but is very much an adult-oriented establishment. I'm very excited to come back here again and again! read more

Usually busy but I was able to get in and get out on a Friday. Lily did my nails she is very friendly and did a great job. Very nice establish mean they offer you a complementary drink and one of the fastest places I've been to it.This holiday gift in a little bit more pricier than most places. read more

Top 10 Nails - Nail Salons Near Me - Independence, Missouri

Asked for a full set with gel french tip and brought a pic to show what I wanted. Overall satisfied and worth the price!

Worst nail place ever! I just had my nails done on Tuesday-4 days ago! and already they have separated and cracked. They are misshapen. I asked for rounded and i got some weird variances in shape from nail to nail. A third grader would've done my nails better! Do not go there! read more

Top 10 Nails - 4 days old! look closely at my thumb. - Nail Salons Near Me - Independence, Missouri

I left the place with nails that look like I did them myself. To start off, my nails were not completely scuffed all the way around so they were already separating from the acrylic that evening. My nails were not trimmed down and the glue to attach the tips was only dabbed on one side and she let the acrylic do the rest of the job holding them on. After the acrylic was put on I noticed that it was full of bubbles. AFTER she put the acrylic on she decided that she should cut my cuticles, I now look like my nails have been on for a week and are ready to be filled. It has only been two days. I paid $35. After I made this stop I went to my stylist, she told me that she was told only to let the man do your nails if you want them to come out right. Guess I should have gone to see her first. read more

They are under new management now and the place is not nearly as good as it used to be. They tried to convince us to get gel on top of acrylic which if you've ever gotten your nails done is completely unnecessary and just a way for them to get more money. My nails looked so bad that I went somewhere else to get them fixed. read more

If you are looking for a simple place that does great nails for a good price, this is where you should go! I will say that not all workers are the same. I took one star off just because I have had a couple experiences that were good but not amazing. read more

Went with a friend and my sister Inlaw we all three were not impressed. Horrible service, crooked nails, loud techs. when they asked my sil what she wanted she told them and they didn't understand, laughed and proceeded to give her glow in the dark polish with glitter instead of just a clear glitter color. When drying my gel nails I had accidentally messed one up The lady still used the same uv light until doing my other hand where she then yelled NO at me several times and went to get another lamp, turns to the other tech (who was rushing his work) and laughs. Just don't go here. read more

Love Helen!! She is the very best!! Get your nails dipped, it's awesome!! They have a very clean salon with a calm atmosphere. Lots of options for nails! Give them a try! read more

They did gel extensions and lasted not even one week. They were clumpy and I WOULD NOT GO BACK. I was seated fairly quick tho and they didn't make me pay for the extensions because they were the ones who cut off all my nails. read more

These pictures don't even show how awful the manicure really was. I got a gel manicure on a Thursday morning and it was peeling by noon on Saturday. I have never experienced anything like this from any of the nail salons I have ever been to. I usually have a hard time getting gel polish off but it was easy to peel this off in chunks. I am extremely disappointed and, frankly, extremely pissed that I tipped 20% on a manicure that didn't even last two days. I would not recommend this salon and will not be getting my nails done here again. read more

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Worst customer service EVER. Instead of making the situation better the owners harassed me on FB through their page and through messenger for months and I ended up having to block their personal accounts from my profile. read more

Party atmosphere, Loud talking techs to each other rather than working on your nails. If you make an appoint with Helen, forget it...she moves you over to someone else you have never had before. She doesn't respect the meaning of an appointment with her. She doesn't care about your business when she does that. Horrible loud crazy atmosphere. Everytime, so I just stopped going. Plus, different techs charge differently. You never know what you're going to pay. They UPSALE you , or TRY, to Upsale you from the minute you hit the door. It's like they pounce on you...it did not used to be this way, but it has become this way. They won't get my business ever again. Can't even give them 1 star based on my last visit. The times before that, maybe a 3. But it's changed, and it's sad. Yelp won't let me post without a star rating...I had to click on 1 star, but I didn't want to give any stars. Not deserved. read more

They are terrible. I will not ever go back again. They are so disrespectful. I requested a full set with a specific design. I showed the lady the picture and asked if she could do the job. She said yes. She was rushing through it the entire time and very messy. When I noticed the design didn't look like the picture (or color) she stated she could do then I informed her. She started shoving my hands inside the machine. And I told that she hurt me. Then she started yelling more. I said I was leaving and they demanded I pay then she started to calm down and tried to rationalize her behavior. I said that's unacceptable to yell and belittle your customer and shove their hands around. I paid and left. She also expected a tip and said something to me about not tipping. I will never go back. And I was a loyal customer. read more

This place absolutely sucks, it is very dirty and the staff members are very rude. I once got yelled at by a lady because I got a grey blue instead of a regular blue and she thought it would be okay to yell about how it was not blue, not to mention she grabbed my arm and squeezed it when this happened. And to top it all off I ended up with acrylic instead of gel and the wrong design read more

I was told about this place from a coworker. I normally go clear across the city to the Nail Lounge (the best place ever) but I wanted to stay in Independence so I gave them a try. I went on a Friday evening and needless to say it was packed so the wait was about an hour and a half. I went in to have my gel polish removed and to get a new gel polish set done. First of all, they did not soak the gel off, instead they filed it off. He then filed my nails and they are definitely not straight and too square. I asked him to correct it but he seemed to not understand so he ended up just correcting one nail. I must also add the the assortment of gel polish is horrible. After leaving, I noticed that the polish was not applied evenly and it is just Monday and the gel is peeling off. I would definitely not return to this place nor would I recommend them to my worst enemy. read more

My daughter took me for a pedicure for my birthday. We chose the deluxe pedi. It was great and LINDA even painted art for free as a birthday gift! We will def be return customers read more

I came in for eyebrow waxing. I went back and she did not get my eyebrows even and did not put any of the soothing gel on, trim, or use tweezers like normal. She didn't even hand me a mirror to look at them once she was done. It was very rushed. I've never had a bad experience before today, but was very unhappy I paid for this service and did not end up with what I usually get. read more

I don't get my nails done often, but this is the only place I'll go now. I've tried several places and this is the best place in my opinion. read more

Really disappointed, I used to love going here to get a pedicure! Just went in for my sisters wedding and they didn't tell us we were going to have a 40 min wait, they sat us in the chairs for our pedicures and my water was COLD! Then the guy who did my nails was very rude and rough with me feet and legs. Disappointed is an understatement. read more