Reliable Locksmith gave me very good service, at a fair price. Quick turnaround. Recommended.read more

My husband called yesterday to schedule an appointment, and Bo was able to come this morning. He…read morewas prompt, professional, and efficient. The service was worth the price. He provided excellent customer service and made us two keys for our front door in less than 15 minutes. If you're looking for a reliable locksmith, I highly recommend this company!

The guys were not only punctual but also friendly. Did the work quickly and exactly how I requested…read moreit.

I've known Downs for 25 years. If you're looking for a professional locksmith, this is place to go…read more Experienced techs, wonderful customer service and great pricing. This company has been in business for 125 years!!! Let's all support such an amazing establishment!

Great experience from start to finish. The locksmith was responsive, professional, and showed up…read moreready to handle the issue. He was able to replace the lock during the same visit and clearly knew exactly what needed to be done. Communication was solid, the quality of work was excellent, and the pricing was very reasonable. Definitely recommend.

Itay re-keyed my lock in less than 5 minutes and did it for the quoted price. Great work!read more

Quick response to call and appointment made. On time and…read moredid a fantastic job! Thought the fee was reasonable. Would recommend this locksmith to all!

Hunter was accommodating of my schedule, fast and all for a good price. Would definitely use him…read moreagain.

Went to the Fox for what turned out to be a very expensive night. No idea how I lost my car key…read morefob. Called AAA and they had no locksmiths available. So much for a Plus membership! Then came the scare tactics. Without a key, towing the car could cause damage so they have to use a truck with "special tools." AAA only pays up to $100 of the tow anyway and their contracted locksmiths are shady. To Yelp I go! Yelp sent my request to a few companies. Three called. One said he could get me into the car but couldn't make a key. Another said he was too busy. Sonkey was the easy choice! Christopher was very nice on the phone which is important when you're stranded downtown at night. He gave me a fair price ($250). I know because I called around to compare. Another company charged more for "programming" the key fob. Chris also provided status updates. When it took longer than the 45 minutes he'd quoted he let me know how long it would be. No-one does that. When Chris arrived he put me at ease by telling me about himself. He's a producer, musician, song writer and makes worship music. Sometimes his son works with him. Hence "Son"key. Payment was easy. Use Zelle to avoid credit card fees. Most importantly he made me a key fob that was as good as my original. I've had some really raggedy replacement fobs so that's a blessing. He provided an invoice too. In short, I saved Sonkey in my phone in case I'm ever in need of a locksmith. Extra points for supporting a small, black owned business. 100% recommend!

Sonkey communications were appreciated for coordinating ETAs and other related issues. The service…read morewas prompt and professional. I highly recommend this business for all your locksmith needs. I appreciated the company's patience when I was delayed.

I'm glad I've called this guys. I've found them here and sent a message to get an estimate, I got a…read moreresponse within 5 minutes. The guy showed up the same day and put a whole new high security lock system in the whole store. When I look at the estimate I made the decision to write a good review for this company. Since all the estimates I've got from other local locksmiths were way more then the price this guys offered me. . Anyway I'm 100% satisfied with this work and I highly recommend Old Alabama. Thank you much Ben.

From the owner: We specialize in High end locks for homes and businesses. KeyLess entry systems and High security…read morelocks. We cut and program vehicles keys and most fobs (Not German made vehicles unfortunately). We also have a 24/7 hotline for locksmith emergencies all over the North Metro. Thank you and hope to hear from you!

I would highly recommend Danny's they take care of all my needs from home to business. I manage a…read morepaint and body shop and we need keys for all brands of vehicles and when we need keys we need them fast. Danny's has never let me down. They also have all my doors and gate locks keyed the same so one key works all locks. If you need fast honest professional service Danny's is the only company to call

I contacted Danny's Lock & Key to have a key blade cut for my Mercedes. I've used this company in…read morethe past and previously had an excellent experience with one of their technicians, which is why I reached out again. This time, my experience was the opposite. I spoke directly with Danny. The interaction was not courteous, and I was told I would receive a callback with pricing and service timing after he spoke with his technician. I waited. After about an hour passed with no return call, I called back thinking I might have missed it. He again stated he had not yet spoken with the technician but promised to call me back. That call never came. I understand that small businesses get busy. What's not acceptable is telling a customer multiple times that you'll follow up and then not doing so. Clear communication is basic customer service. Before posting this, I took a moment to read other reviews, and it appears there may be a pattern of similar complaints about follow-ups and communication. That's concerning because reliability and responsiveness are critical when you're calling a locksmith. I'm sharing this so others can make informed decisions. Good technical work doesn't outweigh poor communication. If you can't take a job, just be upfront -- people plan their time around these calls.