All my shirts and sweaters shrunk in size from this cleaners. I went to manager and she said they…read morego by the label. Clearly the tags say dry clean only except for a couple shirts and they shrunk also. 300 dollars worth of shirts and sweaters, I cannot fit and the thing about this is I lost 30 pounds. Heat is the issue in that shop, hot and muggy and heat shrinks clothes and excessive drying also. I was gonna try to get my money for the shirts, I have my receipts and pictures but, its not worth it because its my fault trying to go the cheap route to get my 50 dollars shirts cleaned. Live and learn.

I've used this cleaners for 15 years. Initially I would average 20 - 30 shirts per week. Now…read morerarely do I take my shirts because they use to replace buttons that came off in Washington machine for free. But now they charge to replace buttons that came off in there machine. Is it just me, but on the building it say 2.95 cleaners. So one would think basic dry cleaning of pants was 2.95 but no my ticket read 2 pair of pants 9.90 seems like false advertising to me.

Brickles Cleaners offers professional dry cleaning services, with a reasonable turnaround time…read more Drive through service is available and perfect during these times of social distancing. When you pick up your garments you can unlock your rear door and they will kindly lay or hang your clothes in the back seat. They offer great business hours also.

I have been going here since I moved to Augusta. They do a quick turn around and their prices are…read morereasonable. I go twice a week and they always provide great customer service. I even went through the drive thru with my dog one day and they gave me dog treats for her!

They lost a king size quilted comforter and offered me "market value" to the amount of $50 store…read morecredit. #1- I will NEVER take an item there again and #2- $50 in cash would not cover the replacement and #3- the owner was so incredibly rude to me and directed me to their headquarters. One number is a busy signal and the second number rings with no answer/voicemail. Will definitely be taking our business some where else.

I have spent a lot of money with this cleaners. However, I sent back a pillow sham due to it not…read morebeing properly cleaned. I was told that I would get a 6 dollar cerdit. I also sent a suit to thier cleaners and they messed up one of the buttons and replaced them with buttons that were not becoming of the suit. I requested a credit for both and to speak to the owner who acted like this happened to her. I'm done. The disrespect I received from this owner is too much for me. I have already found a replacement cleaners.

I have been shamefully overdue for a trip to the laundromat ever since my hubby & I moved downtown…read moreand received the ultimate house warming gift, in the form of a Barbie toy for washer 'n dryer from our lovely totally-awesome-not-AT-ALL-deplorable slum-LANDlords. Annnnyway, Lucy's did the job. I waited to wash our biggest stuff (duvet, blankets, stuff that didn't have a chance in hell of getting washed at our apartment) So I couldn't wait any longer, and Lucy's quickly made me realize just how idiotic I'd been to wait SOO long. Well if your landlords are going to treat you like trash, then you might as well act like it lol Everything went very quickly and I spent way more money than I needed to because the washers and dryer's can get pretty darn big And I definitely underestimated them. If you forget to bring detergent or bleach like I did, they sell it upfront. TIP: Just don't come during COVID-19 if you're planning on doing a whole days worth. You'll be sorely disappointed and sitting in your car for a good hour or so Oh 2020, the year that keeps on giving...

Didn't have any issues with washing or drying my clothes but it was extremely dirty with trash on…read morethe floor and the restrooms beyond dirty and smelling very disappointed..

Shirts laundered and pants and sport coat dry cleaned. Good job done on all, ready for pick up when…read moredue, and staff pleasant.

Visiting from Atlanta and dropped a few things off for dry cleaning. First, took 4 days to get…read moreback. But decided to go with it. A much bigger issue was the end result. Several shirts came back more wrinkled than when dropped off! Looks like they ran out of time and just hung what I brought to them on a hanger and sent back. I would never recommend this cleaner.

I just needed a simple mending job on a shirt. It was straight forward, quick and easy.read more

Out of the two items given for cleaning (one had ink stains, another had one food stain), none were…read moresuccessfully cleaned. I was given a lecture about how hard it is to remove ink stains as if that's not exactly why I took it to a dry cleaner in the first place! I had to make 2 additional trips because each time, the owner told me she would try again, but the clothes had no discernable change. She was not apologetic and tried to charge me full price. When I brought up the fact that none of the items I gave her were actually any different after she "washed" them, she started yelling at me in front of another customer. I'm serious, she was yelling and screaming at me as I walked out of the store. Save money and time and go elsewhere.

I had 3 jeans laundry at Mr. DryClean, went back with my ticket 71-425 L to pick up my 3 jeans, and…read moreI was slapped with a surprise as I stood there and watched them try to find my jeans for 30 minutes and was told by Bo the owner I will received a call soon as they find my 3 jeans so I left the business and I never received a callback after I was told to give them 3days to search my 3 jeans. Therefore, I called back 6 days and was told they are still searching for my 3 jeans so I asked Bo the owner to compensate me for my lost 3 jeans and that request fell on deaf ears,so again the owner Bo told me I give them more additional days to search and they will call me back and that was on Dec 1,2024, and I received no call as of December 24,2024.

I have been going to Mr Dryclean since they opened on Peach Orchard Road in South Augusta. Over…read morethe years they have lost shirts, pants, have stained shirts, pants, stretched sweaters and I continued to support this cleaners. Today was the last straw. I purchased a new Men Seersucker suit pre Covid and wore it one time. Had it cleaned pre Covid, had not looked at it or worn since being dry cleaned. Well, last week I decided, I wanted to wear my seersucker suit. Making preps for wearing the suit, I noticed several stains and scorched marks. I carried the suit back to the cleaners, still the plastic bag with the cleaner tags on the coat and pants. Charlie stated they would redo. Picked up the suit today even with more stains and scorched marks and Charlie said there is nothing he can do. Today, I AM DONE dealing with this cleaner

The service here was atrocious. I have been double charged before on accident without an apology…read more And I was told when asking some questions "Do you want me to do your clothes or you go do it yourself?!" Looks like a husband and wife business. But always so rude. I'd rather drive to Aiken to get alterations than stay in Augusta and go to these people.

If you need something fixed this woman is amazing. I take everything there. She is always kind,…read morealways working, the place smells like the best food you ever ate, i am sure it is her lunch. her prices are min. Its a wonderful business.