I've been using this cleaners for 3 years. Never a problem. Always pleasant. Again with Yelp I…read morenot sure if it is Yelp itself or the people posting reviews, but one should look at the location of the business before posting a review. This location is in Aiken, SC. The reviews here are not anywhere near this location in fact one is from out of state.

Bacon grease dripped on a red wool scarf. I gave it to this business within 24 hours of the…read moreaccident. It was cleaned to perfection! They have excellent customer service as well as skill. Competitive prices! My 'go to' spot (no pun intended) as long as I live here

I've used this cleaners for 15 years. Initially I would average 20 - 30 shirts per week. Now…read morerarely do I take my shirts because they use to replace buttons that came off in Washington machine for free. But now they charge to replace buttons that came off in there machine. Is it just me, but on the building it say 2.95 cleaners. So one would think basic dry cleaning of pants was 2.95 but no my ticket read 2 pair of pants 9.90 seems like false advertising to me.

All my shirts and sweaters shrunk in size from this cleaners. I went to manager and she said they…read morego by the label. Clearly the tags say dry clean only except for a couple shirts and they shrunk also. 300 dollars worth of shirts and sweaters, I cannot fit and the thing about this is I lost 30 pounds. Heat is the issue in that shop, hot and muggy and heat shrinks clothes and excessive drying also. I was gonna try to get my money for the shirts, I have my receipts and pictures but, its not worth it because its my fault trying to go the cheap route to get my 50 dollars shirts cleaned. Live and learn.

This Asian-owned small business is my go-to for clothing alterations. I've had a formal gown and…read moremultiple pairs of pants altered here. She will communicate if she's unable to make certain alterations, which I appreciate because I would rather she do so than to damage the garment. It is cash-only, but I appreciate the customer service offered here. For example: I brought in a pair of pants where the fabric had ripped under the belt loop. Because she recognized this would probably happen again due to how the pants were made, she reinforced behind the rest of the belt loops as well at no additional cost.

Paid $70.00 to have the straps taken in on silk dress. RED FLAG! After picking it up I discovered…read morethat they just turned it inside out and stitched it down. Took it right back to be told "you told me you wanted that and I can not fix it any other way." Now, I have a beautiful silk dress ruined!!!! She was so very rude and offered nothing but pointed to the door after I voiced my unhappiness with my new dress with large holes. She ripped the stitching out in front of me.

Many times in the past I have always been satisfied with the courteous and efficiency of their…read morework. This past Friday (4-24-26) I arrived at 9:10 AM. As the sign stated OPEN TUESDAY-FRIDAY 10:00 til....myself and another lady waited another 10 minutes giving the proprietor the benefit of doubt. I called the number posted...mailbox full. If there was some sort of emergency, certainly that information could've been provided. In this day and age people are very finicky and readily and lend themselves to not patronizing businesses because of an isolation incident.

The Tailor Shop performed a perfect alteration on a suit I brought it. I purchased a second-hand…read moresuit which needed the jacket sleeves and pant waist let out. They performed the service at a reasonable cost (~$50 for both alterations), and with great quality. My suit now fits very well, and I'm thankful they were able to turn a second-hand purchase into a real treasure!

They need to put a sign up in the window that states what their hours are. I looked it up online…read moreand it gave me the hours of the old laundromat when it was called Grand Central station.That told me it was open till midnight. So, I go there, start to wash my clothes and I am informed by a very frustrated worker that they closed at 10:30. But I could not find that they closed at 10:30 online and there was no sign in the window that said they closed at 10:30. Im not psychic. They really need to make it more clear as to when they close so people don't get angry at their customers.

Didn't have any issues with washing or drying my clothes but it was extremely dirty with trash on…read morethe floor and the restrooms beyond dirty and smelling very disappointed..

LOVEEE! They altered my dress in 3.5 hours due to an emergency! I couldn't recommend enough, and it…read morelooks great despite how it looked before!

Unless you have time for someone to re-alter the dress, use a different alteration shop. When I…read moretried on my dress after leaving it there for over a month, the hem was uneven to the point that the underlayer was visible in many locations. She shortened the shoulder straps without accounting for the built-in bra cups which are now in a useless location. I have just enough time for another shop to try and repair the dress.

The service here was atrocious. I have been double charged before on accident without an apology…read more And I was told when asking some questions "Do you want me to do your clothes or you go do it yourself?!" Looks like a husband and wife business. But always so rude. I'd rather drive to Aiken to get alterations than stay in Augusta and go to these people.

If you need something fixed this woman is amazing. I take everything there. She is always kind,…read morealways working, the place smells like the best food you ever ate, i am sure it is her lunch. her prices are min. Its a wonderful business.

I was highly recommended to this little gem by my dry cleaners. I found out this is where companies…read moresend their clothes to get altered. Agnes' talent for sewing and alterations is shown through her work. I come here every year to get my suit tailored. This year, I had challenging alterations where my travel/carry-on bag was tearing due to wear and tear. Agnes was able to sew a unique triangular strap onto my travel bag. Her adjustment made the travel bag continue its long life. I highly recommend for any alterations or sewing need to come here. Butler's prices are the best in town. My only con is that if you need service during the weekend. You have to wait until Tuesday to get work done. The business is located in what looks like a residential house. Very close to the South Augusta airport. Look for a sign in the yard.

This is quaint shop provides prompt work and quality service! We waited until the last minute to…read moreget a dress hemmed and pinned for social, 10 days out to be specific! Ms. Agnes and her team graciously worked to meet our deadline. What makes them exceptional is their customer service. The first time we went to pick up the dress, the train was still too long, which was my fault for not having the correct shoes for the first fitting. Ms. Agnes got to work with the pins and the dress was ready for pick up two days later!!! And at no additional fee for my mistake! We will use Butler Alterations for all of our tailoring needs.