Very good work and I will use again in the future. Easy access a bd fast turnaround.read more

This is a very interesting little shop, with all kinds of unique snack items. The seamstress and…read moreher husband are kind people. The lady did a good job on our repairs and alterations. The only thing I was dissatisfied with was - when she altered my husband's pants, she did not alter the crotch; she only took in the sides on the pant legs. In fact, I might just bring them back in and see if she will complete that job? Truly, though, I do wish more of the good comments for Hem & Sew would be "recommended" because the one Yelp chose thus far as a "recommended" review is hands down a ridiculous review! How can his review be recommended when he did not even patronized the place? He says he does not want to because they support police officers? Police officers are here to protect us all. It is not a political matter. In fact, that Yelp person makes it into a political matter by boycotting. Give this place a chance. It's really a cool little shop!!

THEIR "REPAIR" RUINED MY SOFA UPHOLSTERY! DON'T GO HERE!…read more The upholstery on my sofa detaches and is machine washable. I tore it while putting it back on. I asked them sew a similar fabric on the UNDERSIDE to reinforce it and keep it from ripping more. Didn't need to be perfect, I knew the tear itself could not be sewn together but patching and stitching the underside could mitigate the damage. I came to pick it up and BOTH SIDES were covered in a fabric patch that's not even a close match! I was told that there wasn't a way to reinforce it from the underside so they just did both. Even if that were true (it's not), why did no one call me FIRST and tell me the work I requested and paid for wasn't possible? This is a very basic ask of a professional tailor, it's unbelievable they got it so wrong! This patch is so much worse than the original tear. The sofa was custom made in Japan and is a one of a kind piece. Pics of the tear and what they did to it. The pics of the denim repair is an example of what I asked them to do.

I had two expensive formal gowns cleaned at this establishment. Done within a week and the looked…read moregreat! Exactly what I was expecting.

I've used this cleaners for 15 years. Initially I would average 20 - 30 shirts per week. Now…read morerarely do I take my shirts because they use to replace buttons that came off in Washington machine for free. But now they charge to replace buttons that came off in there machine. Is it just me, but on the building it say 2.95 cleaners. So one would think basic dry cleaning of pants was 2.95 but no my ticket read 2 pair of pants 9.90 seems like false advertising to me.

All my shirts and sweaters shrunk in size from this cleaners. I went to manager and she said they…read morego by the label. Clearly the tags say dry clean only except for a couple shirts and they shrunk also. 300 dollars worth of shirts and sweaters, I cannot fit and the thing about this is I lost 30 pounds. Heat is the issue in that shop, hot and muggy and heat shrinks clothes and excessive drying also. I was gonna try to get my money for the shirts, I have my receipts and pictures but, its not worth it because its my fault trying to go the cheap route to get my 50 dollars shirts cleaned. Live and learn.

On the spot patches sewn onto a vest. Very friendly and had a cute dog to chat with in order to…read morepass the time.

Jenny is kind and generous. I went to get a quote to fix my husband's leather jacket and she fixed…read moreit no charge; "it will only take a minute", she said. My husband will be so pleased for Christmas! I recommend Jenny's!

Simply put the owner is rude and can care less about customer service. I'd pay more for a simply…read moresmile - sorry never again!

Every time I come here I have a wonderful, curated experience that is personal. They are an…read moreabsolute pleasure to work with and work their hardest to give you what you want. They will also be straight up with you if something is not possible. Really just great humble people that love their craft and are good at what they do. Come here for your alterations!

Dropped off 2 dresses for dry cleaning, got back quicker than I expected. Ladies are the best,…read morecustomer service is top notch. I have never had any problems when I lv clothes for cleaning.

What a wonderful business! I had two shirts that needed buttons sewed on. Something I would…read morenormally take care of myself but my eyesight is not what it used to be! The individuals who work there were very kind and helpful and when I picked the shirts up, they were neatly hanging on hangers as if they had been cleaned. A very thoughtful touch. I couldn't have been more pleased. Highly recommend!

Shirts laundered and pants and sport coat dry cleaned. Good job done on all, ready for pick up when…read moredue, and staff pleasant.

Visiting from Atlanta and dropped a few things off for dry cleaning. First, took 4 days to get…read moreback. But decided to go with it. A much bigger issue was the end result. Several shirts came back more wrinkled than when dropped off! Looks like they ran out of time and just hung what I brought to them on a hanger and sent back. I would never recommend this cleaner.

Protective Laundry & Dry Cleaning is a great business. They always treat their customers as if…read morethey were their biggest and most important customer. They also give my Labrador retriever a treat and she loves them too!