With 5 dogs needing to be groomed, my time is extremely limited. Some days I just want to shave…read morethem completely down but they would look like rats. Yuck ! Decided to find a groomer close to home & "Wala" there was Underdogs. The owners, Mary & Rachel, are friendly & courteous to everyone. I took 3 of my 5 boys here & was surprised that they plucked the ears & even expressed their anal glands. My guys looked so handsome + they were not stressed as much as with other grooming salons. I plan on taking 2 or 3 of them every 6 weeks while I do the remainder at my home. And yes, they do cats also. The one problem that I see is that they close @ 5:00. This makes it virtually impossible for a working person to get their pets before they close.

A little impatient and angry about the first time experience with my puppy who was one year old. I…read morehave worked with her paws and they were still angry about her resistance to have them touched. Also my dog was shaking and afraid, however I chalk that up to being her first experience.

Kelly was able to fit us in at the last minute and we couldn't be more grateful! She is very sweet…read moreand took such great care in my dogs! You can tell she is passionate about her career and it shows. Will be looking forward to more grooming in the future!

From the owner: Hello! My name is kelly, I've been grooming for over 30 years, my experience ranges from show…read moregrooming to pet grooming. I am 1 on1 grooming so you and your babies needs are specifically met. You and your dog will be in and out quickly.I provide with each appointment nail grinding and teeth brushing. We offer an assortment of the goodies such as nail polish, hair color and scents to bandanas and and bows. Everything you could want for your fur baby to dazzle through the holidays and beyond!

I brought my dog in to have his nails trimmed. He can be…read moreanxious, and feel like a lot to handle. Bella was an absolute godsend! Her patience and care made my dog feel comfortable to the point he was easy as can be. Incredible work!

Absolutely love this place! Every time I take my dog here results are amazing. The grooming is fast…read moreand efficient. Along with amazing workers. I definitely recommend this business.

Ugh I love this place! My little guy is scared to go normally because of a traumatic experience…read morewhen he was small but he loves this place! They are so sweet to him and they don't cage him. So he gets to hang out with other fur babies. He always looks great! I won't ever go anywhere else.

This was the first time we used this grooming service. We have a Yorkie which we keep in a full…read morecoat. My wife gave them our grooming directions and they followed them perfectly. We were very pleased. We will continue to have our dog groomed at Scruffy to Fluffy !

Love this pet salon! Been bringing my dog here since he was a puppy - he is 2 now. Also, drive 45…read moreminutes because this place is worth it. Maggie is the best with my little guy who gets nervous at the groomer. She is so patient and treats him like her own pet. Ryan is good too. Pay about $50 for nails, hair cut, and teeth cleaning. Highly recommended!

Great! My dogs look adorable! The staff was very nice. They did a great job. They book far in…read moreadvance so we have appointments set up through the next year. They use calming essential oils for nervous dogs. My husband and I have been there 3 times and are very satisfied with how our 3 dogs look very time.

I've taken our little Goldendoodle to Anne multiple times now. It was a very pleasant experience…read morefor our pup and for us. An in home environment, no other crazy dogs running around or crying in cages waiting for their turn. Nice and quiet. Our dog wags as we turn up Anne's street, and is never in a hurry to leave.

After experiencing the chaos of Scruffy to Fluffy, and having them keep my dogs all day and not…read moreeven groom them properly, I was so delighted to find Anne. She made my dogs feel at home and safe, and did a beautiful job grooming them while I waited (and it wasn't long). When she was finished, my dogs laid on her front lawn and didn't want to leave! LOL! Always bringing them back to her; they deserve the best!

best groomer i ever had oand only one i will ever reccomend for dogs or cats. the animals actually…read moretrust her! that means alot in my book. no muzzle on our small dog like the big box places. they disnt want to leave when she was done!

Unfortunately Glenda's seems to be the last groomer in Livingston county that works with cats. I…read morespoke with Glenda on the phone to have my cat groomed, due to hairballs near his rear end. In addition, I asked to have his nails clipped and ears cleaned. When I got him home and let him out, it looked like absolutely nothing was done. He had some patches shaved near his thighs but was not brushed at all (still clumps of knotting hair), nails were not cut and ears had not been cleaned! I couldn't believe it. I paid $50 for shaving two tiny spots plus a $10 tip (not having had seen that nothing was done). Couldn't believe it. When speaking to Glenda, it is apparent that she is burnt out. It feels as if making an appointment is an inconvenience as she is abrasive in manner. I will not be returning.

I love that the grooming salon people recognize my dogs and treat them well. I don't always support…read morepetsmart because of their ban on pit bulls being involved in play times. I think that's a completely bs setup and, though I can "understand" why it's there, it is completely dumb. I've seen more small dogs hurt people than big dogs. Maybe if you let them into your training sessions they would be so.. "dangerous" Otherwise, the grooming staff love my boy and treat him well every time and that's the only reason I return there, as taking him elsewhere would restart his stress about getting his nails done all over again. He's mostly comfortable with the girls that take care of him, and for that, I do appreciate that. Update 6/4: Man the ladies here take such good care of my babies, couldn't ask for better people to trust to care for them in the grooming salon Update 6/22: A different gal than normal took care of my Duke today but she was gentle and loving with him just like the rest. Denise was there and always recognizes my babies. I love it Update 7/30: Bela always greets Duke with such love, as does Denise. He's extra squirmy today so Bela is consoling him while Shannon grinds his nails. They always do such a good job and treat my babies so well. I love the group of people they have at the salon, so compassionate. Kelsey came over to say hi as everyone there loves my pitty Duke Update 8/13: Very quick visit done by the nice gentlemen (I don't know his name). He did a pretty good job especially for only taking a couple minutes. He was done with Duke's nails by the time I had paid any walked back to the grooming salon. Very efficient, which Duke appreciates as he gets really anxious sometimes.

The Pet Smart in Brighton, MI is terrible. The fish tanks…read moreare crowded with plants and decorations so customers cannot see the fish for sale. The tanks glass is covered with stickers so you cannot see into the tanks. The tanks glass only gets cleaned once every two or three months and it's nearly impossible to see through. Contacting the corporate office accomplishes nothing because they only apologize, but do not address the complaint or take any corrective actions! Pet Smart is not serious about earning your business or this would not be allowed to continue. The Brighton, MI store manager has been allowed to completely trash the brand value of Pet Smart and the corporate office could not care less! This has been happening for about a year now, so if the corporate office cared this would have been addressed long ago!

Absolutely amazing place to take your pets!! I cannot say enough good things about Paula and how…read moreshe takes care of the animals here. I will use her every time I need to board my 2 dogs. The staff sends updates and pics of the dogs during the stay

Thank you for a great grooming job for my Aussie, Duke ! We are planning to visit here againread more

We have had our dog at Pet Ritz for day care and 1-2 week boarding needs many times in the last 4…read moreyears. We have found the staff implements the proper procedures to keep our dog, as well as all the other dogs safe, secure, healthy and happy. We've gotten to know the manager and attendants and trust them completely to care for our dog's needs and keep her comfortable, safe and happy. Pet Ritz' prices are competitive. The care givers are responsible, know how to take care of dogs and create a superb dog & owner environment. Our dog has made man human and canine friends at Pet Ritz. Your dog will love the environment, experience, care-givers and dog-friends. You'll love the care, respect, safety and treatment your pet receives.

WARNING: writing this review to warn others to avoid boarding your dog at this place. I boarded my…read moretwo dogs here for approx 10 days last August. When my son picked them up they reported that both dogs " did great". Once back home, It was clear that my one dog wasn't feeling well or eating, so we took him to the vet who stated that he had been bit ( one puncture mark on his tail and two others on his back hip area ) ~ there was an open wound on his tail which was infected. The tail ended up being partly amputated ( about 1/3 ). Pet Ritz initially denied any accountability and quickly stopped any communication with us ~ they did not answer our phone messages or emails, and to this day have never reached out to us. If they would have called us when my dog was initially bit, we would have requested they notify the vet asap. If they would have at least informed us when we picked our dog up, we would have him directly to the vet. By ignoring the situation, the bite wound became infected, etc. I am still in disbelief regarding their lack of communication, accountability and empathy.