The customer service at timesquareclockshop.com is first rate! They bend over backwards to help…read moretheir customers! I will shop there many, many more times!

It has always been a great experience to go to Time Square Clock shop .I have trusted them to do a…read morehonest apraisal of my watch issues . Add to that the very wonderful array of items that make great gifts. I'm presently in Sarasota Florida and that makes it virtually imposible for me to drop by the shop.

After a lifetime of taking care of my children and elderly parents, I was in a position to purchase…read moremy first Rolex. A Rolex Yacht-Master with slate dial...sophisticated and beautiful. I turned to Frank Adams Jewelers and their service was beyond what I expected. I told Kimberly what my wish watch was and she assured me she would do everything possible to make it happen. Well, I received the message it was in and I couldn't be more ecstatic! I was greeted by Kimberly and Matthew (her right hand man for everything Rolex) and treated my Dad and I like royalty, beyond my expectations! Whether this be your first purchase or tenth, they go out of their way to form a special bond with each of their customers. Actually it felt more like family! I love my watch and but more importantly the experience and memory of getting it. Thank you again Kimberly and Matthew....you have a customer for life! Warmest regards....Ken I

Great place to get your "pretty" things. The staff are wonderful to work with. Looking forward to…read morea blue Tudor soon.

I brought a pearl earring to Northeastern Fine Jewelry in Schenectady. I wanted a match made. They…read morewere dismissive of me and rude. I took it to Mayfair Jewelers in Latham, they were welcoming, professional and courteous. They made a perfect match and now my daughter can wear them at her wedding in September.

I've been coming here for all of my jeweler needs for about 3 1/2 years now. Every single person on…read morestaff is incredibly friendly, very patient when I have questions whether it be about what kind of modifications on a piece are possible, pricing, or even if I'm just curious perusing their stunning displays of jewelry. I love that they also deal in vintage items as well as Rolex sales and maintenance. And no brand or need is too small! The watches I wear to work are not particularly fancy but I like them. Sizing, new batteries, etc. Every time I have been here with any type of item I'm very pleased. Including the restoration of the necklace my grandmother wore for her 1952 wedding! I send all my clients here when they mention a need Mayfair Jewelers might be help with and hear glowing reviews from many of them as well.

A couple years ago I had a great experience with this business. The technician who worked on my…read morephone was courteous, knowledgeable and fast. Yesterday I brought my phone in for a similar problem and the person who works there now basically told me that he doesn't fix phones. I'm not sure what else he does, but he does not fix phones, and he didn't listen to me when I told him what I thought the problem was. Very disappointing.

From the owner: Come on in and get your phone repaired! Same-day availability! Phone Accessories available for…read morepurchase.

I really liked this place. It reminds you of a cute mom and Pop shop. The people are very nice,…read moretake a long, and diligent time with you, and you can tell that they know what they're doing. I would recommend this place to people who are local to the region

Elegant Fashion was recommended to me by my cousin. I am so glad she did! My daughter's wedding…read moredress needed alterations and she did not feel comfortable with David's Bridal where she purchased the dress because of recent bankruptcy filing. Lucia and Maria are professional and expert seamstresses. The work was excellent and my daughter looked stunning on her wedding day. Lucia also completed alterations for my gown and my mother's pantsuit. Thank you! Thank you! Anna Marie

I have purchase an extensive amount of jewelry from Sondra's, including having her create and make…read morean engagement ring as well as wedding bands for my wife and I. We have been customers of hers for decades and continue to be so despite our having moved out of the US. There are no finer and more trustworthy persons in the jewelry business than Sondra and her son Anthony. In fact I am writing this review while awaiting a call from Sondra in order to have her tell me that she has THE bracelet I've been looking for to give to my wife. There is no question in my mind that she will select precisely what my wife would had she selected it herself. You couldn't do better anywhere.

I cannot believe I have not reviewed Sondra's yet…read more 11 years ago today I met my wife. 8 years ago today I proposed to her. So now I will right the wrong of failing to review. I went to Sondra's 9 years ago because I always heard them advertising on ESPN Radio. Anthony spent hours with me teaching me all about Diamonds and Rings. He ordered many diamonds and helped me pick just the right one. He explained the reasons behind each metal and why I would want to choose a platinum setting for our Tiffany style engagement ring. This was crucial as the ring went 8 years before it experienced any damage. I was in my early 20s and Sondra's let me make weekly payments for many many months without interest or fees until the ring was paid off and I was ready to propose. We moved out of state and were still planning our wedding. We corresponded by email with Anthony about the wedding bands knowing we would only see them 2 days before the wedding and they had to be perfect as there would be no time to change them out. They were perfect. This weekend we went back to Sondra's to have the aforementioned damage repaired and I haven't seen Anthony in probably 5 years and he remembered me and remembered where I worked 5 years ago. Amazing. The repairs were fantastic and super affordable. I am forever in debt to Anthony and Sondra's for teaching me about jewelery and changing my life. Thank you!

My fiance purchased my engagement ring here and told me about the incredible experience he had…read moreworking with their staff to create my ring. After receiving it, it was slightly loose so I stopped in to see what my options were. Immediately upon entering, I was greeted and asked how their staff could help. I explained the situation and was given all of my options. I decided that I would try a spacer. The staff member who was helping me offered to put on the spacer and clean the ring at no cost. I was so thankful for their help and we will definitely be returning to purchase our wedding bands!

Always helpful. Great custom job on a bracelet. Very good on repairs, appraisals. Staff very…read morefriendly.

Even I didn't bought the watch in this store, but I really recommend it! I need help with my watch…read morebecause it's my first watch so I just randomly call a store, then I call this store the employee who pick up the phone used a very kind and respectful voice and manner to me even though I took a long time speaking and I didn't know how to describe the problem of my watch but she still help me out a lot! she's much better then the employee from the store that I bought!

Philip Alexander's is a gem. It's customer service platinum and their work product sterling. Not…read morebad things in the jewelry business. Oh, and being a family business is a very big plus in my book. I will start by noting that we haven't purchased any jewelry from PA but we have used them time and again for jewelry repairs, watch service, etc. They do an excellent job. I'm sure we will be buying something in the future as their selection is handsome.

I happened to be shopping here with my daughter who bought a lovely pair of diamond earrings with…read moreLynn's assistance. We were so happy with the service that my husband and I returned to buy a woman's Omega Constellation watch. They adjusted the links to fit my wrist. At the time of purchase, they did not have the international warranty card for said watch. This raised a red flag, since any luxury watch without the warranty card is practically worthless. Upon purchase, I was told that they would mail a copy to me. This is not the norm as I have purchased luxury watches before. I happily wore my new watch out the store, That same evening, the link suddenly fell off the watch. To my dismay and horror, this has never happened to me before. I was lucky to catch the watch before it fell to the ground. I was extremely upset all weekend and the jeweler was closed on Sunday. I was unable to remedy the situation until early Monday morning. It's quite a drive back to Northeastern Fine Jewelry as I don't live near there. When I explained what happened to the salesman, he was unapologetic and made no attempt to make things right. After such a traumatic experience, I completely lost faith in their workmanship and decided to return the watch. The salesman silently and awkwardly processed the return transaction and was very unsympathetic. This has been the worst shopping experience and it makes me wonder how they are even an authorized Omega watch dealer.

My husband and I have shopped here for years and always pleased with the products and service. Six…read moremonths ago we moved out of state. Today I happened to be in Albany and wanted to have my wedding ring checked and cleaned. Knowing it was Valentine's Day I wasn't sure if was the right time to pop in. I was welcomed in and helped. I appreciated this very much and I miss not shopping here regularly.

I randomly walked in because my daughter's golf necklace was all tangled. They did not hesitate to…read morehelp me. Great honest people. I will be back.

A wonderful seller with beautiful items and very accurate descriptions that a buyer can trust!!read more