I purchased a True treadmill and elliptical from Kyle 5 years ago. He was a superb, knowledgeable…read moreand no pressure salesman. Both machines have worked beautifully until today I got an error message on my elliptical. I called expecting the run around, one should never assume and Kyle answered the phone. He was just as friendly and helpful as he was 5 years ago. I have referred Kyle over the years and today's call assures me that when I do refer him...my friends are in good hands. I highly recommend Gym Source for top quality equipment and Kyle for a seamlessly smooth sale.

I recently purchase an Octane Elliptical from Gym source. Kyle was my salesman. He was incredibly…read morehelpful to me. No pressure at all- just good solid info and support. The treadmill was delivered promptly and the installers were polite and professional. This was a seamless transaction. I highly recommend Kyle and this store.

Jose was a pleasure to work with, the equipment is awesome, and the delivery and setup they…read moreincluded was top notch. They did all the work and candidly I couldn't have come close to doing it myself. They had every machine and weight I wanted to buy and the price was fair. I'm glad I went with them.

Great experience buying an exercise bike from Pro Gym. Very helpful and friendly staff. Very…read morepatient as we looked at all the equipment on site. Prices were very competitive. Purchase was easy and delivery was perfect. Communication through the process was clear. Highly recommend Pro Gym for your fitness equipment needs!

I have been doing business with PFE at this location for more than 10 years, purchasing cardio…read more(bike, treadmills) and weight equipment (bench, weights, multi-purpose rack, lat machine, etc.). I have always been impressed with the service and quality, but a recent experience with a piece of equipment that underperformed reaffirmed my commitment to PFE. They were diligent in working with me until I was completely satisfied. I had a chance to meet people in sales, customer service, repairs, and delivery and all were top notch. I look forward to another decade of doing business with this company.

When I was in the market I researched many local places and even some online options for an…read moreelliptical machine, after the usual scratching and sniffing my wife and I went to their showroom. I specifically needed a (precision) custom machine that would work well with the lower ceiling in the basement and my weight. The staff was courteous and helpful and was able to recommend a perfect machine that works specifically for me and my needs. Placing the order and delivery was a snap! What more could you ask for when purchasing higher end fitness equipment!? I can not comment on the service and warranty aspect of PFE because I never had a problem OR service issue, which is one of the reasons why we decided on a local fitness machine that simply IMO would not break under normal use.

I highly recommend this store to purchase a recumbent bicycle. They had an affordable high quality…read moreadjustable model that I couldn't find anywhere else. Delivery was fast. There was a slight issue with my order and they went above and beyond to accommodate- Patrick and Dave provided outstanding customer service and I am happy with the purchase.

This store and company is a joke. They don't know what they are doing here. The machines I bought…read morefrom here are crap! Bought equipment from here for my business/gym one of my clients ended up hurting themselves on the machine of no fault of her own. It's Top fitness machines. Customer service at this store is horrendous.

Bought a used cycle from them. They did an excellent job delivering it…read more The guy that helped us at the store was excellent. He was very frank about the level of quality for various equipment. Certainly builds a level of trust. As a customer if I decided to buy a cheaper piece of equipment It's good that he at least points out expected life span. If they wanted to go the extra mile I would suggest they clear the previous user data out of the "Go" device which controls the bike. Also would have been nice to be given a manual for it. I was able to hunt one up online. They could do the same thing and offer it to the customer. I'm not anticipating issues with the cycle as it's commercial grade.

My husband bought some equipment for our home in Portsmouth, NH at Precision and is very impressed…read morewith the customer service. Many thanks to Mike Collins for great attention to detail and for following up to make sure everything is perfect. He sets a high standard for service.

Service department answered my call within minutes, came within 24 hrs, ordered parts and installed…read morethem on my home treadmill within 24hrs of their arrival. They were pleasant and fixed the problem. What more could anyone ask? M.D. Scott

Went to buy some gym equipment. The gentlemen there told me it would be ready in 2 weeks, and that…read morehe would call to update. He wasn't very helpful and you could tell he just wanted to sell the most expensive equipment. 2 weeks after I bought the out-of-stock equipment and no call. Called after 3 weeks and he told me that it would be another 2 weeks. Absolutely ridiculous customer service. Avoid at all costs.

If you're wondering how a small fitness store like this can stay in business versus all the big box…read moresports equipment stores, it's all about the customer service, the actual equipment service, and stocking great products, not lemons that will break after a year. After many failed attempts at getting to the gym (getting up and getting to the gym in the dark of winter with 10 degree temps takes some willpower!), we went to check out what the WFS had. They had a used Life Fitness elliptical, which was still somewhat pricey compared to some other brands you can find online, but Charlie told me, in an honest, not slimy sales guy way, that these machines last a long time with very little maintenance and they rarely got them used. I trusted him and now over 2 years later and through a move where it had to be broken down and set back up, it's still running amazing. Chris in the service department is also fantastic. I think the only reason someone wouldn't go here for exercise equipment is if you're just not in the know. Otherwise, it's a no-brainer. Support a local company staffed by friendly people, and top of that you don't have to go through all the annoyances of trying to deal with the big box stores and all their outsourcing of delivery, maintenance, etc. Thanks guys and keep up the good work!!

was thinking would be cool (and useful) to have a home gym. def had room in Maine house but not so…read moremuch the budget. went to look at eqpt anyways and zeroed in on US made In$pire M4 as ideal. then one day boom! limited time offer 40% off, sign from god. it was a muthah to assemble, took 2 store guys & 4hrs. brilliant choice turns out as M4's smooth as an Italian Technogym. with kettle+dumbbells, bench, floor tiles and iPod dock, got gym kitted with some of the savings. cancelled my BSC, figure that'll pay for it all in 3yrs but can tell you rt now, it's pretty cool to have a home gym.

I have been a satisfied customer of Precision Fitness Equipment (PFE) for over 15 years and love…read morethe Newton Store. They have all of the top names in Fitness Equipment and the sales staff is very knowledgeable. They will recommend what's best for each customer. The service is also fantastic and (PFE) is always there to answer any questions that you have. Stop by the Newton Store - it's worth the trip. Bayard R.

We manage millions of square feet of commercial real estate and Precision Fitness is our go-to…read morefitness equipment vendor. Dave is very responsive, provides a variety of options, and goes above and beyond expectations. We highly recommend Precision Fitness.