I was able to make a prompt appointment and received quality service from friendly staff! I found my new nail place and it's close to my home! read more

Top Nail Spa & Waxing - Valentine heart nails - Waxing Near Me - Van Nuys, California

I have been going here specially for Amy for almost 4 years now. Amy is by far the best tech this shitty salon has as she is efficient, fast & knows exactly what a customer wants. However the broad who owns this salon, is a piece of crap. Two different occasions I had the exact same thing happen to me. First time was on my BIRTHDAY, where I had an appointment set & the owner (who claims she's only the manager by the way) gave me that time & said Amy is available. I go in, Amy was doing another customers nails. I waited 40 minutes before my cup got full & I walked out of this salon. 2 mins later the owner calls me begging me to go back and then Amy called me saying she's so sorry that they double booked her appointments. The owner doesn't know jack shit about customer satisfaction, keeping customers happy or anything. All she cares about is money as she accepts anyone who walks in through those doors but yet doesn't give a rats ass about people who have actual appointments. Yet again, today I called for an appointment with Amy. Unfortunately again the owner answered. She gave me a time for 7:40. & she said Amy will be free. 7:10 came around, I called to see if Amy IS actually going to be available because I don't want to go & wait again for 40 minutes like the last time. But this time the owners sister answered the phone and she said wait let me confirm with Amy. She confirmed with Amy & she got back on the line with me saying 'no Amy can't take you at 7:40 because she's been busy all day today but you can come at 9pm'. I'm sorry, what? 9pm? Your boss sets up appointments for her employees at certain times yet last minute you want to change the time from 7:40 to 9pm? Never will I be stepping a foot in this salon again after the amount of disrespect I've received from the owner herself. I can go on & on about lot of other things I've encountered within the last 4yrs of being a customer here but I'd rather let the Better Business Bureau handle it moving forward. Amy, if you see this. One day when you decide to move to a better salon with better ownership & not someone who's gonna put so much pressure on you & constantly over book you just for her own profit, let me know. I'll come back to you. But other than that, I will never be stepping foot into this salon ever again. read more

I have been coming here for years and the price is super affordable! Easy to make appointments and accommodations!

Very disappointed with my experience. The nail technician was rude and kept rushing me throughout the appointment. Every time I showed her the design I wanted, she repeatedly told me it wasn't good instead of listening to my preferences. As a paying customer, I expected to be treated with respect and given the service I requested. Unfortunately, I left feeling uncomfortable and dissatisfied with the overall experience. read more

I visited this nail salon on a holiday when I didn't have much time & there weren't many options. Unfortunately, my pedicure was not done well. During the service, I repeatedly tried to explain to Jessica that I wasn't happy with how it was looking. She nodded as if she understood my concerns, but it became clear there was a communication barrier and my concerns were not addressed. When the service was finished, I was very disappointed with the final result. I was on a tight schedule & didn't have time to stay & have it corrected that day. After the manager got involved, she allowed me to come back a few days later to have the pedicure redone. While I appreciated their willingness to make things right, I still wasn't satisfied with the quality of the work after the second visit. I do want to give credit to the manager for trying to resolve the issue & accommodating my return appointment. However, based on the quality after a second visit, I will not be returning & recommend everyone to just choose somewhere else and unless you want your time & money wasted. read more

I have been coming here for a few years now and I have gone to pretty much every nail tech here. They are always pretty busy but so very accommodating and fast. When I say fast I don't mean in a rushed way. They definitely don't skimp on quality service. My favorite nail tech is Peter. He has done my toes a couple of times (I get the gel pedicure) and I am obsessed with the square shape he gives my toes. He has been the one to get it right (how I prefer them of course!). They take credit cards but cash is preferred. There is also plenty of parking in the plaza so you never have to worry about not snagging a spot. I only get my toes done here so I can only speak on the gel pedicure service because I am loyal to my pandemic nail tech. The pedicure comes with a nice foot & leg scrub with massage and a hot towel and stones. It's such a treat and it's affordable. If you ever stop by, tell Peter I sent you! (No feet pics) haha read more

I've been coming here for years now. I've tried other locations just to experiment and I still come back here. I typically just get a regular pedicure. 30 mins in total and I'm out. I've brought a few people and they all have enjoyed it. Speed, service, and prices I feel are all good. I've never had a preference in a person since they all do a good job. Today Lee worked on my manicure. I originally was coming in to just remove my gel x I had on for four weeks. I typically never have nails and I keep them short, but I wanted to try something new this summer. He took them off and asked if I wanted to get my real nails done. He put some coating on them so they wouldn't be so frail. And BAM what's in the picture. I've never seen my real nails look good. I genuinely never liked my nails and he made them look pretty. Without his suggestion I would've just cut my nails off. Lee changed the game. read more

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I called in today hoping for a last-minute appointment, completely forgetting it was Mother's Day weekend, so naturally the place was packed. Totally spaced there, my fault‍ But Lynn and Jenny were both awesome and had me seated right away for my manicure! Last time I got an amazing gel manicure here, but I was a little worried about potential damage when removing it. Jenny was super gentle, and even after the gel came off, my nails still felt strong. The manicure itself was quick, precise, and so gentle! I had a general idea that I wanted something "Twilight"-inspired (symbols or ideas from the movie, with a little edge?), and Lynn totally helped bring it to life. I wasn't 100% sure what I wanted, but she understood what I couldn't really describe and helped piece the look together! Highly recommend!! So grateful for both of them and definitely coming back! read more

Top Nail Spa & Waxing - My nails from today, thank you Lynn and Jenny - Waxing Near Me - Van Nuys, California

Amy is amazing! Have been coming here for two years. Amy is always punctual, friendly, personal and my nails always look fantastic. I can not recommend enough. Once you're one of Amy's clients, you won't want to go anywhere else. read more

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If I could leave zero stars I would. They messed up my friends eye brows and then made rude remarks blaming her for their mistakes and they did her brows next to the Xmas tree in front of the salon horrible! She blamed my friend and was rude her eye brows was missing a chunk of hairs read more

Angle is amazing ! She does my nails and never fails me. She's fast and is really good with designs . read more

Top Nail Spa & Waxing - Nails - Waxing Near Me - Van Nuys, California

If I could put 0 stars I would. I came today to Top Nail & Wax to get my eyebrows done and I had the worst experience. She told me to have a seat on the chair by the entrance and told me we would get started soon I should've took that as a red flag because why don't they have a wax room? I sat on a chair that didn't even lean all the way back, She started on my eyebrows and I noticed that my right eyebrow had more of a thick arch so I had asked her if she can make it even. She then WAXED MY EYEBROW and blames me because I asked her to fix it!! How do you blame the customer for you messing up their eyebrows?! At least take accountability. My skin is red and irritated! I had to leave because I was so upset and shaky I was crying in the car. The wax was $10 and I realized I had given her $20 so I went back inside to get my money. I told Jessica (the owner) that I needed her license number and as I was trying to take a picture she started to push me and try to take my phone! Don't put hands on your customers! This establishment is unsanitary, very unprofessional, very terrible service! read more

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Went in for eyebrows, came out with having no eyebrows the lady thin out my eyebrows so much. I had nice thick eyebrows all I needed was a clean and no she thin out my eyebrows so much, I also got my nails cleaned out no color and the lady didn't even clean my nail out good $33 down the drain WORST PLACE EVER. read more

They take on too many customers, taking away from their customer service...I was here for 3hrs for one pedicure

I've been a loyal customer here for over 4 years, but unfortunately, I won't be coming back. I had a 4:00 pm appointment scheduled with Lina for both a pedicure and a full acrylic set. When I arrived, I was told that Lina no longer does pedicures and that they would only be doing my nails. This was extremely disappointing because I specifically scheduled both services, set aside my time, and wasn't informed of any changes beforehand. This isn't the first time there's been confusion around appointments, but it's become clear that the owner does not have good communication with her staff or her customers. After years of being patient through bumps in the road, this was the last straw. If you're looking for a salon that values your time and communicates clearly, I would recommend looking elsewhere. read more

PLEASE AVOID THIS PLACE I have went in twice so far first time I got a pedicure they cut me up soo bad but I gave them the benefit of the doubt and tried someone new the next time . The person that did my pedicure this time cut me up soo bad the next day my big toe was INFECTED do not go to this dirty nasty place! read more

Bad customer service!!! I had sat on the chair to get a pedicure and took off my slides. Few minutes later a worker comes and gets my Coach slides off the floor where I put them and throws them over me to the other side all rude without saying anything to me and squeezes through me without saying anything.When I got up from my pedicure my sandals were flipped to the other side apart from each other. So rude wouldn't recommend coming here. An their work is horrible they cut my nail and made me bleed. read more

By far and hands-down, the best nail salon in the VALLEY. COBY does my manicures since day ONE and he's the BEST. And as far as pedicures goes... everyone has been great so far, no complaints. Lynn is the best receptionist, so please be sure to tip her! She is the sweetest, and deserves every penny! This nail salon is a for sure my newest & absolute FAVE. Nail salon in the valley please take my word for it this is also not an ad I promise. I LOVE YOU GUYS!!!!! Def.1000% RECOMMEND ASK COBY FOR GEL X AND ACRYLIC NANA FOR EVERYTHING pedi and mani Amy also for everything #NOTANAD #ashyhandsalert read more

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Walked in 12/20 to get a full set and pedi, a few of my co workers go here to see Angel for their full sets. They sit me down to start my pedicure and it was downhill from that point. I told her I didn't want my toes count down only filed with a square edge. I got the complete opposite of that....... My toes were cut down the shortest they've ever been and the ultimate betrayal was the way my big toe's were left looking short, round and stubby. This is NOT what I asked for not even a little bit. Let me not forget the fact that she accidentally clipped 1 fourth of my nail on one of my toes and tried to act like she didn't. I was so pissed over my toes looking like my 9 year old niece did them I didn't even stay to get my full set. I hope Angel finds her another place to service her customers until then I'll have to get my full set else where, I wouldn't give this place another penny of my money. read more

WORST place to come to! They are your typical OVER BOOKED place! Have NO consideration of anyones TIME!!!! They lie and say "I tried to call you to tell you your technician is running behind" BS!!!! Had to wait 45 mins for my appt to start all because these morons don't have any consideration of others! I would have left but I was desperate & had an event! Someone else had to do my nails in the end! I literally book appts ahead of time and even leave work early to consider THEIR time! Its a shame! Minutes from my home but I rather drive to Burbank and pay $10 more for service rather than deal with businesses and people like these!!! Disgusting these type of owners/management exist! NOPE! Taking my business back to Burbank! read more

I have been going here for quite some time, I have always had pleasant experiences. Yesterday, was different. I always go for a gel pedicure. In the middle of the pedicure I could feel a very sharp stinging sensation and this was when my nails were being cut & soaked. Even did callus removal but I kept feeling pain. I looked at the towel and saw stains of blood but I was like this can't be my blood because she has not mentioned a single thing to me or put any sort of ointment like they usually do. The pedicure was over and all she did was put oil on my nails. I had to leave for work. It wasn't until late last night that I noticed I had a deep cut right above my toe nail. It is deep! I am disappointed that she never once told me that she had cut me or offer any kind of ointment just kinda tried to pretend it didn't happen. It wasn't acknowledged at all. This is the ultimate reason I won't be returning because the chop is deep and I am in pain. read more

Top Nail Spa & Waxing - Waxing Near Me - Van Nuys, California

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I called. The lady said $30 gel french tip nail Then when i get there and done. She charged me $35 Anyways. They're so fast and ive been going to this place quite sometime now. Every time i come here there's always a customer complaining that the person who did their nail messed it up. You get what you get read more

Top Nail Spa & Waxing - Gel nail. With french tip. - Waxing Near Me - Van Nuys, California

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This place used to be good. They don't take their time and rush you out doing a horrible job. Paid $50 for a mani/pedi and they didn't even use a nail file I will not be coming back to this place horrible service‼ read more

Top Nail Spa & Waxing - Doesn't even look like I got a manicure - Waxing Near Me - Van Nuys, California

Did my nails and pedi in 1 hour and did an amazing job I'm very picky and I was surprisingly shocked!

If you're looking for a nail tech who knows how to create the perfect shape and go for every crazy design you want to try out, ASK FOR LINA!!! Every time I go to someone else, I regret it. But Lina's truly an artist and she never lets me down. I always get compliments on my nails because of her. The nail shop is super cute and they offer a bunch of other services too, I get my pedicures here too and they make my feet soft & my toes cute. I also got my brows waxed for the first time and they shaped them just how I like it :) read more

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First time here and I was truly impressed. This place exceeded my expectations. The staff is welcoming and the inside is super clean. The chairs are not basic, they have built in massage feature! This was my favorite part especially while waiting for my nails to dry. :) Also, I didn't feel rush to leave and pay which I appreciated. The parking lot is relatively spacious and there's a handful of eateries and stores to shop around after. Prices are reasonable and they were able to squeeze me in last minute. I loved the inside decor and the Christmas tree was beautiful. :D Very impressed with this nail spot and will be back soon when I'm in town. read more

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Since the minute I walked in I felt really welcomed.. the service A+, friendly staff and listened exactly to my requests.. I highly recommend this place read more

This place use to be very good at doing nice clean manicures and nails. Gel X is good with Gina but other than that all the other techs are always in a hurry and do a very sloppy job. Removal for gel x is not done correctly. They will drill it off and leave your nail in the worst condition. Gel x is suppose persevere your nails. So keep that in mind. Still a nice place to get your pedicures done. Ben is good! But actual nails and manicures need better quality check. They also change their prices continuously. read more

Top Nail Spa & Waxing - This was their removal aftermath. My nails hurt too from the drilling. - Waxing Near Me - Van Nuys, California

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Super quick and great service, friendly and nice atmosphere, super funny, and always does my designs perfectly

I have been a loyal customer for two years. I am sad to report that I got fingernail fungus after receiving services here. I noticed that my gel extensions were changing color. When I removed my nails, I realized I had contracted fingernail fungus from my latest nail set. I am so disappointed because this has never happened before. I am ashamed of how disgusting my natural nails look now. read more

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My friend recommended this place so I decided to check it out. 1st visit: I went in on a Sunday morning a few minutes before they opened and they started working on my nails right away. After a few minutes they had a lot of costumers which I thought to myself maybe this is a good place to get your nails done with so many customers just a few minutes of being open. They also seem to be following protocol due to COVID We were all outside and they have the plastic covering and all. So this young guy started working on my nails and everything was great until he started shaping my nails all my nails were fine except my thumbs! They were so bad I was surprised He didn't notice. So I asked if he can fix my thumb nails "he did the best he could" still unable to get them straight so I told him it was fine. I went home and did it myself no problem. But he's the one that is licensed? Interesting. One of my nails broke after a week. 2nd visit: I decided to give this place another try. so I went in on a Sunday again a few minutes before they opened and several people were waiting outside already. Once the shop opened an older man started working on my fill, he literally did my fill in 20 minutes he seemed to be in a rush doing my nails. I asked if he can do black squared tip? I also showed him a picture and he said yes he can do that. He was such in a hurry and my nails came out ugly. When I was about to pay I told the owner I didn't like my nails, so she told me to have a seat that he would fix for me. All of a sudden he had all the time in the world and was being "friendly" unfortunately my nails still didn't come out right. It was pretty upsetting that both my visits here were bad experiences. Again one of my nails broke after a week. So the next day I went to another place to get my color changed and shaped. Not coming back here anymore. You get what you pay for! read more

very poor customer service! i have an appointment with Amy I get there and she is not there and they are laughing!!! they had my number they didnt even call to say dont come. worst service ever read more

This place is fucking horrible, the internet is fucking down they want cash and they tell you different prices than what they charge. Stay the hell away from this place, unless you want to get charged for things you don't even know you're being charged for. This place doesn't even deserve a star. read more

Did a walk in for a scrub/ pedicure. Sadly, I didn't get her name but she did a great job and really took her time with cleaning my feet. Thanks ! read more

I came in to do a pedicure with my sister We had a 12:30pm appointment Was not serviced until 1:20 We had to wait about an 1 hr for an appointment that was at 12:30 Service was horrible why agree to an appointment when you cannot fulfill it. When finally helped The service was rude and was so quick and rushed Definitely not worth the wait. read more

I will NEVER come back to this place again! I went once before and got my toes done, and the gel polish came off the same night. I went back the next day and they acted like they didn't remember me from the previous night. Gave them a second chance and the nail tech has my nails looking exactly how they look- like a nail tech who's training did them! I dont care how close they are I'll drive an hour away before I step foot in this place again. I'm sure the owner could tell I wasn't happy by my face read more

I am currently sitting at this nail salon and spa , with fumes coming out of my head . The manicurist assured me he could do my simple design (3 solid nails and two French manicure ) somehow he was able to botch that . He was working way to fast due to the influx of customers , his work was very messy and when he finished he did not file the excess gel on my nail . As for the pedicurist she decided to take it upon her self to give me the shape she wanted, I've never had a nail tech have creative freedom with my toe nail shape , instead of a square she decided round would be best , infuriating!!! This is what I get for coming to a place that's more affordable , take it from me you get what you pay for . DONT COME HERE ! You are better off DIY at home ! When it comes to hygiene , I did noticed they don't sanitized tools right away , the gel lamps are very dirty and the rolling carts are grimy . Good luck if you pick this place . Total payment of $78 ! For a shitty job ! read more

Top Nail Spa & Waxing - On top of everything my acrylic was still slanted ! - Waxing Near Me - Van Nuys, California

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I just had the worst experience here. They don't take their time even when you ask them to slow down. They took my gel nail polish off with an electric filer making my nails too thin. My cuticles weren't cleaned properly especially for my toes and when I asked she said she would get back to them after the polish?? My French tip gel pedicure with gel removal was done in 40 minutes and my gel manicure with removal was done in 30 minutes. My gel manicure was uneven in shape and especially color. The polish wasn't cleaned so I already know once they grow out my nails will pull my hair out. I couldn't wait to get out of there. Definitely don't recommend coming here read more

Stopped by today for a gel mani and gel pedi. Had a great experience! Will definitely come back. Michelle did my pedi and Ben did my mani. Loved them both.. very thorough and clean job! read more

I've been here a few times and I always have some challenging thing I want to do with my nails and they always kill it. I am especially happy with my results today, I brought Lee some complicated inspo and he killed it!! read more

Top Nail Spa & Waxing - Lavender and pink nails with rainbow chrome glitter, star sparkles and an adorable 3D moon that's even iridescent!! - Waxing Near Me - Van Nuys, California