When I got my pedicure done, they forcefully scrubbed my feet and scraped me! I highly do not…read morerecommend this place at all! Horrible experience!!

This is how they let me leave!! I also got my toes done and they were even worse. I asked them to…read moreplease fix them and they said they could fix the toes but not both!! I had gone there a couple times before this and everything was fine until this. Never going back terrible service and I warn everyone I know to never go here!

Joann and Jack are amazing. The customer service there is top-notch and my nails always look…read moreperfect.

Today was an unsavory experience in the only salon I like in this city…read more Mind you I brought in a very simple inspo pic of what I wanted.. a base solid color with a clear based glitter ombré. I picked a regular polish off the wall as my base color. Showed my inspo pic and was told can be done. Everything is going fine until it comes time to put the glitter ombré. I was maybe 10min from being done. When it comes time to put the glitter ombré on I get told they can't put gel over regular polish. Okay, understood. I tried to reason and find a solution to the issue... like finding the glitter in a regular polish or sit and have them put gel on my toes after I was already polished. I spoke to my tech (who was shaking the whole time and yanking my legs and feet around) and he assured me that just needed to wait for the polish to dry to get the gel on my toes. Then another tech comes over and tells me it can't be done. All the while the manager was standing and listening to my issue and compromising with the techs and did NOT intervene to find out what was wrong. I didn't want to sit any longer for anything they wanted to do bc I didn't get what I wanted done to my toes. I went to pay and the manager showed no concern about being unhappy with my toes being half done and not what I wanted... he said NOTHING! On to the next issue, I took my daughter with me. I'm trying to explain what she wanted.. again a very simple design with an inspo pic shown.. base color and a paw print design on the toes.. she was burned by the water after being asked if it was too hot. I had to ask for the paw prints to be done 4x before someone came over to her and did the design. The irritation of the techs when working on kids is absolutely rude. The salon offers kid services, they are customers too.. treat them as such. As a paying customer, I should get exactly what I ask for and if not, at least compromise with me before my service evens starts.

Have been coming here since they opened, have always had fantastic service. I am a pedi girl, so…read morethat's what I come for, Jimmy has been my technician the last few times and does a wonderful job, also very kind and cares about his customers.

Okay if you don't want anything other than basic nails. I asked for a pretty simple design and…read moreinstead of saying they couldn't do it, they said it was no problem. As you can see by my inspo pic vs what I got, they clearly were not capable. I wouldn't have minded if they would have just been honest and let me know to begin with.

Always amazing work. Kelly and Nina are awesome. Very relaxed environment and you can pay with Venmoread more

Well I don't want to be that "Karen" but the manager here was very rushy... and totally fucked my…read morenails up. I wanted square long black French tip with heart designs also added a "w" for my boyfriend. The nude color she did with clear, when she filed my nails they were uneven. Also I wanted pink hearts she picked out a whiter color and when she drew the "w" she literally laughed and I said it's fine because I was ready to be done then when she finished they weren't dry at all and she told me they were I'm very disappointed, if you go here don't let the manager do them ... the other ladies were very nice and didn't rush. 10/10 don't recommend going here.

I am not a review person, but Van went above and beyond in every way! Incredible service and…read moreremarkable pricing! I've never been loyal to a nail tech before, but I will absolutely only be going to her from now on! Thank you Van! I did a dip manicure, deluxe pedicure, chin and brow wax and walked out feeling like a million dollars!

Excellent professional service. Pedicure and dip nails. Van was amazing. The pedicure was heavenly…read more My granddaughter got a pedicure as well and the gentleman made her feel very comfortable and at ease.

Hollie did an absolutely amazing job on my nails, I always love the service I get when I go there…read more But I have to say these nails I got this time just top the cake.

Rubys nail spa is not somewhere I recommend to go. They aren't very good at keeping up with…read moreappointments . It has happened twice where we arrange an appointment and then claim that I never booked a spot with them. Nina and Nini are very unpunctual with their appointments. Last time I went to this place, Nini told me that she was too busy to attend me ( When I had made an appointment) so I had to go with Nina. She seemed mad about it, too. She left my nails a mess! Therefore I do not recommend this establishment whatsoever.

Formerly Flawless Lines, this is under new management and now called Rock, Paper & Shears…read more Walk-ins are normally welcome, but no during Covid. I came in here because of a previous review where their hair was "butchered". I was having the same experience from a local shop within eyesight. As I walked out of that shop, unhappy, I saw this place and grabbed the phone number. When I called the new owner, Jessy/ Jessica, was super sweet and easy to make an appointment with. A few weeks later, I was in her chair hoping for a savior. She understood a man's "permanent" haircut, as she and her Lubbock friends called it. A business professional haircut, you will probably keep the next 30 years. She was quick, clean & efficient. I will be back! 5 STARs to #ShopLocal

I got the regular pedicure for $20. Was charged $25 because I had old polish removed. What?? No…read moreone has ever charged for polish removal and I have been here before. Kinda funny that she gave me "free" nail art which usually cost $5. I think I was taken :( She added this to her tip that she already received.