Well, I said I needed a gentle person, also no grinder tool .. she tried to push me into the…read moregrinder,, I know that saves them time, but I think it's harsh on nails.. then the cuticle work was very aggressive and a lot unnecessary. I didn't like it at all. Hand massage about popped my knuckles .. very rough treatment. And I noticed they reuse tools, not cleaned. That's nasty. If you notice the tools are reused you should say something. You can catch something from dirty equipment. I came from a place/state where it was very clean and customer centered and gentle. This experience was aggressive .. Kimmy was the manicurist ..

Have to shoutout Anna at Ranch Nails--best dip manicure ever. So thrilled to have her close by! If…read moreyou've been debating trying dip or looking for someone that does an excellent job, book an appointment with her!

The place was very nice, clean and friendly staff…read more However I booked my appointment online and arrived 10 minutes early. I checked in and said it would be 10 minutes. I was seen 30 minutes after my appointment time (a total of 40 minutes waiting). This only frustrated me because I booked ahead of time and had a doctor appointment and gave myself plenty of time based on my appointment time. The gentleman was friendly and did my nails. But I could tell no one checked my appointment request because he didn't know what I wanted. Which I can understand because things get busy. I'm very disappointed in the end result. I have provided pictures. The power is all over a few fingers, one nail is not straight and lots of build up around my cuticles. This was my first visit to this place and I could tell them had regulars. I might give them another try but the first service I received was below average and I'll be spending time at home cleaning it up.

made an appt for a full set pedicure and hair cut. My pedicure took 5 minutes literally worst…read morepedicure ever!!! painting my toes took 2.5 hours. yeah that's right 2.5 hours to paint toes. My toes look absolutely terrible. didn't even get a full set because apparently no one can do even a simple design. the hair stylist was the only person that had any customer service she was super nice unlike the others who were rude. I will never come back to this place! they charged me 66$ for a pedicure that took 5 minutes and then 2.5 hours of painting my toes and my gel polish is already peeling and I have gel polish all over my toes on top of burns on my toes from the guy filing my nails so hard

I've seen Lynze a few times now and have always been happy with her work. She's so sweet and…read morelistens to what I want to do with my hair. Mostly cover my grays but I always leave feeling confident in my hair. Also Aylin did my daughters haircut recently. She went from long hair to a cute short cut. Aylin was so sweet and my daughter loves how she styles her.

Really nice salon. Professional staff, and talented stylists. Love Lynsey. Great stylist and…read morecolorist.

I have been coming here for over a year now…read more And Always have had great service. Staff is friendly and quick to greet you as you enter. Space is clean and open. Chairs are large and comfortable.

Requested to make an appointment here and did not reach anyone so called to do so. The owner is…read morevery sweet and accommodating! Location is great and beautiful decor. We got two pedicures and an acrylic fill. Had a newborn in tow and she even helped with her! Very appreciative! They have drinks available which is always great but seemed to be weary of newcomers. Once conversation flowed we felt more at home! My pedicure was standard but was jealous of my partner who was done by Tina as his seemed top tier. Got a design and my male nail tech was very thorough! Would have given five stars as well but saw some charges I was confused/not notified about so agree with other reviewers about the price being a little too high.

My husband and I really enjoyed our experience at Evolve Nails. Ruby did an excellent job on my…read morenails, Kay made my ugly toes pretty. my husband enjoyed his pedicure as well. if you live in the area, give them a try, you won't be disappointed.

Just like her name, Ruby is an absolute gem when it comes to providing an excellent pedicure! I'm…read moreVERY picky (borderline Karen), and not once did I feel anything other that utter relaxation. I've never had a pedicure that didn't make me squirm (I'm extremely ticklish)--I barely flinched through my 70-minute pampering, as Ruby seems to know how to scuff off all the dead skin without torturing her clients. Her attention to detail is impressive: from the trimming/cleaning (the real reason I have bi-weekly pedicures) to the massage to the perfectly painted nail, I left feeling treated like royalty! This is a super-clean salon with outrageously friendly and attentive staff. If you're in the Roanoke/Trophy Club area, I highly recommend you stop in and treat yourself.

Excellent customer service! They take pride in their work. I got a regular mani and pedi and didn't…read morerealize that I messed up one of my toe paint. One of the employees came out to see my friend off and he noticed it right away and asked me for 5 minutes of my time and re- did what was messed up. He definitely could have ignored it and let me walk out but he didn't. The salon was clean and very hospitable. I am customer for life now.

This salon is incredible. Everyone is so friendly and a large selection to choose from. I came in…read morefor the first time and David did my pedicure. He was so kind and honestly gave one of the best massages i've ever had for a pedicure. If you're looking for someone that does deeper tissue massages, David is your guy!

I had an amazing manicure and pedicure at Heritage nail and spa. The young man goes by the name Tom…read morehe was very thorough. He got all the cuticles and calluses . He's very strong. He gave an amazing massage. I had the tropical Pedicure. They were very affordable. It is a very quiet salon low-key very relaxing.

this place is always amazing, i always leave happy and very satisfied with my nails. the first time…read morei had tyler, amazing, this time i had jennie. They are both very talented nail artists and can do anything ive asked them to. i live about 20 minutes away from this place and i think the drive is worth it every time. they are very affordable and sweet people i definitely recommend. Thank you Jennie!!

I called them on a Saturday and they were able to get me in right away. They were super friendly…read moreand worked fast on my nails. I showed Jayla the inspo picture and my nails ended up looking even better than the picture. I loved the cozy environments and little cute details everywhere. The little flower soaps were so cute and different than any other nail salon. I will definitely be coming back for a pedi.

If I could give zero stars, I would. I came here based on rave Yelp reviews, but my experience was…read moreembarrassing, uncomfortable, and honestly, discriminatory. I have mild palmoplantar psoriasis--a non-contagious skin condition and without any flair ups --and instead of making me feel welcomed, the staff made me feel judged the entire time. The pedicure was rushed and barely addressed my calluses/extra skin (which is the entire reason I get pedicures! Is to keep the extra skin I produce off). No callus softener was used, and when I asked for more effort, it was done, but met with an energy as if I was crazy for asking that, again, it's literally the ONLY thing I look forward to and need. The neon yellow polish I chose was applied without a white base, making it look dull and sloppy. Then I was asked if it was ok - which kind of confused me, because shouldn't an experienced nail tech know that a white base is required for neon colors to pop properly? It looked horrible and I had to have her remove it. For my manicure, I asked for dip powder, but the tech convinced me into some "new gel technique" that burned my nails every time she put them under the light and smelled horrible. The result was so bad, it literally oozed onto my skin, and didn't stick to my nails because I couldn't cure the gel due to the burning sensation under the light. Felt like I was placing resin on my nails. When I mentioned the details I was experiencing and in as kind of a manner as I could and that it was ok I could just go to my usual place, I was met with an exchange of words in Vietnamese, which frustrated me even more and semi attitude from some of the staff. I really didn't mean to make anything difficult and I even mentioned paying for what I could and that I'd just happily leave. I finally was able to get up to leave and go straight to my usual salon to have everything redone. To add the cherry on top - I still paid $70 for this service. Beautiful inside and the salon and I really liked the way they displayed the colors they have, that was actually really nice. Their follow-up message basically blamed my skin condition instead of acknowledging their lack of care and professionalism. For anyone with even the slightest skin issue or who expects basic customer service: stay far away. EDIT AFTER REVIEW RESPONSE: Your response only confirms my frustration. Let me be crystal clear: I didn't come to your salon for medical treatment - I came for a basic pedicure and manicure like I've had at countless other salons without issue. What I received was rushed, low-effort service and a lack of care. My feet weren't properly prepped, my calluses weren't addressed, and the neon polish was applied without a base coat - resulting in a dull, sloppy finish. On my hands, I was pressured into a gel service I didn't even want, which burned my nails and smelled awful. I left embarrassed, uncomfortable, and $70 lighter... only to immediately go to my usual salon to have everything redone the right way. Your continued focus on my skin condition as a scapegoat is both dismissive and tone-deaf. This wasn't a health issue. This was a quality and professionalism issue. Own that. Do better.