I had a frustrating experience with Ernie's RV & Trailer Repair…read more I brought in my Class C RV because I wanted a proper inspection, specifically to have the brake pads checked. Another shop had already told me they couldn't lift the RV, which is exactly why I sought out a place that could handle a full inspection. When I scheduled the appointment, I clearly explained this situation and my expectations. The day after I dropped off the rig, I received a call saying the RV was ready and that nothing was wrong. I was charged about $280. When I arrived to pick it up, I asked for an inspection report or details on what was checked, and it became clear there was confusion. After asking directly what work had been done, I was told they had only performed an oil change. This was extremely frustrating because that was not what I brought the RV in for. I had been very clear that I needed a full inspection due to the previous shop not being able to lift it. They did offer for me to bring the RV back at another time, but when I asked about the cost for the inspection, I was quoted over $450 on top of the $280 I had already paid. This pricing was never discussed when I scheduled the appointment. Overall, my concerns are: -Lack of communication about pricing upfront. They need more transparency on their pricing and other reviews suggest the same -Not paying proper attention to the customer's request -Failing to perform the service that was requested There was no effort to offer a discount or solution to make up for the inconvenience. I wanted to give them a chance despite some pricing concerns posted on prior Yelp reviews, but unfortunately, my experience confirmed those issues. To be fair, the staff were friendly and professional. They are nice folks but, they need to work on some issues. In the future, I will be driving a few extra miles to get better and more competitive service.

I asked Ernie's to repack my RV trailer bearings, check the trailer brakes, and adjust the drop on…read moremy drop hitch. They said bring it in. Only after I brought my trailer in, they said it would be $861. Way more than I expected for about 2.5 hours of labor and $120 in parts but I had already towed my trailer there so I said ok. They said the trailer brake is fine but they did not measure and would not tell me how much brake I had left. The trailer hitch adjustment cost $159 just to loosen and tighten two bolts with an impact wrench while the hitch was still attached to my vehicle. I watched and they never once used a torque wrench or a vice. My chassis was the vice. Uhaul or any shade tree mechanic would have done better service for a fraction of the cost. They quoted me $7700 to fix the caulk and trim. Hard pass after seeing their quality of work and what they charge for basic services.

I did a ton for research before visiting Olympic Trailer & Truck and narrowed my choices to a Lamar…read more5x10 mini-dump. Gary happily showed me the actual trailer, answered a few questions I had then we went back inside to complete the sale. The Title and registration process was made quick and easy by a very competent and pleasant woman but I unfortunately didn't catch her name. I arranged to pick up my new trailer the next day and when I arrived I decided to add a spare tire plus I needed to upgrade my towing equipment to exceed the trailer's 10K rating. They had everything in stock and when they brought my trailer to the front of the lot a few minutes later, they'd already mounted the spare tire. Two very efficient young guys prepped the trailer by torquing all the wheel lug nuts, attaching the trailer including the ball and coupler, safety chains, and breakaway switch to my truck, then testing the trailer lighting. No lights. Unfazed, they retrieved a testing kit from the shop and began troubleshooting and quickly determined the problem was in my truck's electrical system. We checked the basics, switches, connections and fuses - still no joy. Then Kyle came out to assist. Of course it was raining and the parking lot was wet and muddy but that didn't stop Kyle from digging deeper by laying under my truck to check 7 pin socket wiring. Kyle quickly determined that my truck's socket was the issue and, like a true professional, he quickly removed mine and replace it with a new one, with no hesitation or drama. This might seem routine to many but I've spent a great deal of time working in the trades and young men like Kyle are an unbelievably rare commodity. While everyone at Olympic Trailer & Truck was great, Kyle was responsible for completing my transaction with absolute satisfaction.

Just bought a inclosed cargo trailer these guys are great to work with. They are very helpful and…read moreprices are good.

We had a very pleasant experience with our trade-in and purchase! Sales and service reps were very…read morehelpful, and not pushy at all. I feel like we got a good deal and would gladly do business with Baydos's in Chehalis again!

Ron was very welcoming and spent a good amount of time with us helping us to figure out exactly…read morewhich size trailer we needed and what the differences in the ones we were looking at were. We made more than one trip out there and it was an hour and a half drive. We wouldn't have if it wasn't a good experience.

We just purchased our first travel trailer, and had a great experience. Chris really went above and…read morebeyond to help us get into the trailer we wanted. It's fair to say, he basically had to put up with my wife and I changing our minds halfway through the process! A lot of sales guys put you in an uncomfortable spot and try to push things on you, Chris understood everything I shot back at him and really got us our best bang for our buck! I would highly recommend him to anyone, and definitely any of my friends! Thank you Chris, and Awesome RV for making our experience worth it! You guys will be the first place I shop when I'm ready to look for a new one!

I had a great experience purchasing my new travel trailer from Awesome RV. I got to work with Rick,…read moreSteve and Brian. Easy, no pressure sales.

"I rarely hand out five-star reviews--in fact, I've only done it once before Trailer Boss stepped…read moreup. Maxx-D trailers, and especially John, went above and beyond to do the absolute right thing. We ran into a major issue with our trailer, and John took the time to really listen, understand the problem, and fix it properly. Before we knew it, they replaced it with a brand-new trailer--no extra cost, no added headaches. We're back on the road, slinging iron, and slaying dragons! If you're looking for honest service, top-notch trailers (especially MAXX-D), and a team that actually cares about getting you sorted, Trailer Boss in Olympia is the place. Highly recommend--five stars all the way!"

John at the Olympia Trailer Boss was fantastic to work with. Lots of trailers on site to look at on…read moresite and staff was very knowledgable and easy to work with. We came all the way from Sequim to buy our Maxx D dump trailer, we looked all over in two states and Trailer Boss had the best prices and selection.

I'm not sure I would do business with them, I called and had questions about the tune and asked…read morethem if it didn't work if there was a return policy. They told me don't worry about it it would work, so I placed an order to have my EMC and TMC tuned. shortly after I received an email saying my order was canceled. I called the company and asked what was going on and they told me that they didn't want to do business with me because of my questioning of their product. Beware.

Living in Florida and never traveling to the Northwest, I can't comment on Brazel's Service Center,…read morebut, I know for sure that John in parts is the best. Anytime I need parts for my 2007 Workkhorse Chasis, he has been right on the money with the correct part and quick shipping. My neighbor also has used them for Workhorse Parts and is very happy with their service. Not sure what I would do without John's help.

Crooks. Said they had a black trailer coming for me that was EXACTLY like the grey 7x12 they had on…read moretheir site. Didnt like they grey so they said they could get the black one with a deposit. Called the next day to make sure it was going to be in and make sure it was the samme trailer. I was told it was and the Olympia store verrified it as well as the Rochester store before I drove almost 3 hours. Got the and it was in facr the wrong an no one actually checked the width. Instead of making it right he said I could pay an additional $1000 for that one. Their "GM" I'll use that loosely as I highly doubt he's in any position of responsibility was worthless. High side is they have a sales rep Cameron that was fantastic

Amazing and helpful. Would go back again. Our trailer had a wheel lock up and was towed. They fit…read moreit in right away and had us back on the road thank you, Elijah!

I am extremely disappointed with my experience at Campers Choice…read more We dropped our trailer off on June 5 with a clear list of requested work: seal the roof, repair or replace the skylight, caulk the windows, and service the A/C (or replace it if necessary). On the way to the shop, we also had a tire blowout that caused additional damages and insurance getting involved. After having our trailer for nearly three weeks, we received a call saying it was ready. We were told the tires had been replaced, the wheel bearings repacked, the inspection completed, and the skylight repaired. However, before we picked it up, we received another call admitting the skylight had not actually been repaired. When we arrived, we also discovered the A/C had not been serviced and the window caulking had not been done either. My biggest frustration isn't just that the requested work wasn't completed--it's the lack of communication and being told repairs were finished when they were not. After waiting three weeks I expected honest communication and for the work we requested to be completed or, at the very least, to be informed if it couldn't be. We had to call many times for updates and to ensure our trailer would be usable by the 4th of July weekend. After picking up the trailer on June 26th we had requested a manager to call us and were told he would call on the 27th. Today is July 1st and still no call to date. Unfortunately, this experience left us feeling frustrated, disappointed, and unable to trust the information I was given. I hope Campers Choice improves its communication and follow-through so other customers don't have a similar experience.

I would strongly avoid this business for service. I had been unable to use my 5th wheel for some…read moretime and took it to them for a general inspection and packing of the wheel bearings. After picking it up we noticed the caps had not been replaced on 2 of the wheels and the internal cover on these was askew. They said we could just push them back on and they sent replacement caps for the outside. I did one short local trip, then on our first road trip about 500 miles after Camper's Choice worked on my rig, I was alerted to a wheel issue by another driver. I pulled over at an off ramp and saw smoke coming from the wheel. I slowly got off the freeway and while backing into the first available safe spot, the wheel came off. Fortunately no one was injured and a mobile mechanic was able to replace the axel. I had him inspect the remaining wheels and one of the those also had to be replaced. He said from what he could tell the work had not been done properly. I contacted them but had no response. I followed up after my trips and learned the company had changed ownership along with liability for the incompetent workmanship. I have been in touch with the previous owners who have not provided a response. I would not trust them with any service work and put the safety of my family in jeopardy again.