Not a new Apache customer, bought a trailer a few yers ago from the Poulsbo store. However, had…read moresuch a good experience, i had to leave a review. Sales force at this location is incredible. Came into look at campers and told our salesman Tave from the get go that we were just kicking tires. We're 3-4 years out from an actual purchase but wanted to get some ideas. He said it wasn't a problem and was happy open any camper we wanted to look at. True to his word, he opened everything we were interested in. Very knowledgeable on the products. He never pressured us for a purchase and even suggested we make sure visit our salesman we bought our last trailer from, when it came time to purchase. Thanks Tave for a wonderful experience.

We are very grateful for the close attention and excellent service in caring for us and our second…read morenew RV from Apache and how they worked with us as a customer. From the service, sales and finance department they have always provided very responsive and comprehensive service as well as practical advice & solutions to our questions and concerns. We appreciate it. Second time we have bought a unit from Apache and we're always appreciative for their wonderful service and positive attitude. Our latest reference point from service was Jose who did a wonderful job at getting our repairs done.

Terrible service. Very arrogant , and not helpful at all after charging a lot of money to install a…read moresway bar hitch. Also did not explain how to use the hitch at all. Also I requested that the hitch and locking pin used to bring my trailer in with be returned to me. I made it very clear and spoke to Tabitha and another lady there strongly stating I would need that pin and hitch back. Instead , they installed a new sway bar hitch and used the pin that I specifically requested them not to use. It was a unique situation as I had a buyer for my trailer coming to pick it up from their lot after they installed the new hitch. They did not explain to him how to use it after he was specifically told that they would explain that to him. The man and his wife had traveled all the way from Arizona to pick up this trailer. When I asked about the pin and the hitch that I had on there when I brought it in, They gave me the hitch back without the pin. The man opened the gate and said it wasn't his job, he wasn't supposed to be helping us at all, He was just a part salesman. Then he directed us to take it to the service center , which was a parking lot over. He came over there and tried to pull the pin out of the trailer hitch. When that didn't work , I went to the service center and asked the men that we're working inside if they were the ones who installed the new sway bar hitch. They were very rude and seemed super arrogant and very defensive, although I asked if they could please Remove the pin and put the pin in that came with new one they installed. He seemed bothered I would even ask. He then went to the parking lot and said there was no way to get the pin out unless he took the hitch off. Said he would be right back. He never came back out. The man that came to purchase my trailer had to call the manager. Their solution was to give me a new locking pin. Their attitude was as if they were doing us a favor. The attitudes of the service workers were terrible and they never did explain to the man that purchased my trailer or myself, what exactly was done or how to properly work the hitch. In addition to that, they told the man who was purchasing my trailer and truck false information and even went as far as appraising my vehicle. Basically told him it wasn't worth his purchase. Also had various pricing. Told the man it would cost $500 for an inspection and then told me $800. They lied pretty much about everything. After all this happened I shared this story with some locals, turns out they are known for their arrogant I am better than you attitudes. I wouldn't recommend this place to anybody.

We took John Coumbs our RV travel trailer to sell on consignment. I dropped it off the first week…read moreof July and was told it would be gone through by there tech team professionally cleaned and put on the line to sell. I was told if there was anything wrong I would be contacted promptly. After 2 weeks and no posting on there web page I grew suspicious. I contacted John with no return call, I waited another 2 weeks and finally got a hold of John Coumbs. He the told me He had been meaning to call but just kept forgetting for the last 2 weeks. It seems they found an issue with my rv and declined to sell it. I arranged for pickup and showed up to do so and he informed me they had been broken into in the secure lot and my batteries and propane tanks were taken. He did replace the batteries and tanks and said the tanks were full and ready to go. I should have double checked and when I did they were empty. A $500.00 deposit was paid for said services and nothing was returned. I had asked for a detailed list of there check out and never received one after repeated requests. I asked there Tech who checked it out and he said the unit was good and he would use with no worries. John's repeated lies, forgetfulness, misleading have lead me to NEVER NEVER do business with this company again. If they did not want to sell and contacted me right away I would be fine. However John's lies, misleading, lies, and lack of communication I would/could never recommend this company to anyone.

Pacific Travel Center, Lance Dealer:…read more We bought a 2021 model 1985 and as it was still in build, had the opportunity to do a lot of customization. We love it and also this dealer. Family business with fabulous service and maintenance. 3 seasons of camping with 16k miles of smiles. Can't wait for many more.

We spent a lot of time researching travel trailers. After deciding on a Lance, we contacted several…read moredealerships. PTC was by far more helpful then the rest. Excellent customer service has made the purchasing process easy. Definitely recommend.

We recently had to have work done on our motorhome's onboard propane tank. Their quote was accurate…read moreto the work accomplished. They did a great job of completing the repairs and were willing to hold the RV for a few days to accommodate a more convenient time for us to pick it up. We will definitely return when future RV repairs are necessary.

We took John Coumbs our RV travel trailer to sell on consignment. I dropped it off the first week…read moreof July and was told it would be gone through by there tech team professionally cleaned and put on the line to sell. I was told if there was anything wrong I would be contacted promptly. After 2 weeks and no posting on there web page I grew suspicious. I contacted John with no return call, I waited another 2 weeks and finally got a hold of John Coumbs. He the told me He had been meaning to call but just kept forgetting for the last 2 weeks. It seems they found an issue with my rv and declined to sell it. I arranged for pickup and showed up to do so and he informed me they had been broken into in the secure lot and my batteries and propane tanks were taken. He did replace the batteries and tanks and said the tanks were full and ready to go. I should have double checked and when I did they were empty. A $500.00 deposit was paid for said services and nothing was returned. I had asked for a detailed list of there check out and never received one after repeated requests. I asked there Tech who checked it out and he said the unit was good and he would use with no worries. John's repeated lies, forgetfulness, misleading have lead me to NEVER NEVER do business with this company again. If they did not want to sell and contacted me right away I would be fine. However John's lies, misleading, lies, and lack of communication I would/could never recommend this company to anyone.

This is an exceptional RV business. The employees go so far beyond in service excellence. The owner…read moreJohn listens closely and helps customers to find the RV that will fit all of their needs and dreams! That's what happened to us and we so glad we found them!

I am extremely disappointed with my experience at Campers Choice…read more We dropped our trailer off on June 5 with a clear list of requested work: seal the roof, repair or replace the skylight, caulk the windows, and service the A/C (or replace it if necessary). On the way to the shop, we also had a tire blowout that caused additional damages and insurance getting involved. After having our trailer for nearly three weeks, we received a call saying it was ready. We were told the tires had been replaced, the wheel bearings repacked, the inspection completed, and the skylight repaired. However, before we picked it up, we received another call admitting the skylight had not actually been repaired. When we arrived, we also discovered the A/C had not been serviced and the window caulking had not been done either. My biggest frustration isn't just that the requested work wasn't completed--it's the lack of communication and being told repairs were finished when they were not. After waiting three weeks I expected honest communication and for the work we requested to be completed or, at the very least, to be informed if it couldn't be. We had to call many times for updates and to ensure our trailer would be usable by the 4th of July weekend. After picking up the trailer on June 26th we had requested a manager to call us and were told he would call on the 27th. Today is July 1st and still no call to date. Unfortunately, this experience left us feeling frustrated, disappointed, and unable to trust the information I was given. I hope Campers Choice improves its communication and follow-through so other customers don't have a similar experience.

I am very happy with the purchase I made at Kiperts tractor & trailer. Sales Roxy and team answer…read moreall of my questions, and the team. Was very nice. I had a great experience I highly recomend Kiperts. Thank you! Roxy and tea.

My wife Barbi and I bought a 2026 Bad boy ZT Elite, after talking with Brian over the phone. That…read moreconversation made us feel at ease so we went and Bought our Bad boy..the whole process was really quick. I went home and got my trailer and when I got back I realized the mower was to wide..however their service department let me barrow some tools and I removed the deck and a youngster help me load the deck after loading the mower..they were very helpful and soft mannered. Thank You Kiperts

I took my boat trailer in to have the bearings re-packed and brakes checked (Surge/Drum) around the…read more4th of July weekend. I called around Ocean Shores but all the auto places shyed away. I called this place as a "last resort" before checking in Aberdeen or Hoquiam (long drive from Ocean Shores where I was). Not only did they get me in right away, but they had 5 star customer service. From the time I got in to the time I picked up, I was very impressed!

Helped with recommendation... thank you! Your guidance made our emergency issues less stressfulread more

bought my 7'x17' double axel trailer from them in 2017 for a great price and still today jan 30…read more2024, I love this trailer. i have hauled a lot going from one end of the country to the other multi times and it is just great. it has breaks on it which makes it really nice and easier on my trucks brakes. this place is a really good place and probably the lowest prices I have found

I took my horse trailer in to have the ramp rebuilt from being in an accident and being rusted out…read more Only took them 24 hours and the trailer was complete. They even added extra support to the ramp and upgraded the hinges to much beefier ones. Welds look professional and the price was reasonable. Great work!