I wanna say good things about the store, the assistant general manager was amazing however they…read moresold me a stolen tablet and they won't answer the phones. I've tried to get a refund and I am not getting any help. This is so not fair. I can get in trouble for having stolen property!!!!!!

Ethan and pat are awesome and the entire crew help out they have so much items and tools great dealsread more

I have been shopping hear for years, awesome selection…read more Worked with Christian had a great experience, he was kind and courteous. I totally recommend this this location and ask for Christian, he's the best Associate to work with!

tried to sell an entire golf set with golf balls, tees and a threw in a putting green and the…read moremanager offered $3, if you don't want to get lowballed insanely, I would highly recommend staying away from this pawn shop

Disturbing experience with these unethical people. Unprofessional from the moment I walked in, the…read moreHispanic manager staring me down with the most serious and uninviting face. I was attempting to get a $40 loan on $130 worth of silver I purchased in 2024. At least $200-$250 in scrap value today. Well they offered me $15. I said "no loan offer?", and they said no. Basically the only transaction they were open to, was a disrespectful low ball. They were hoping to take advantage of someone desperate, so I just left in disgust. How can you offer such a low offer and refuse to do any amount as a loan? Shame on them! They were looking to rip someone off and only that. If I was a kid, I would've gotten beat down if I had sold them $250 worth of silver (that I bought from them 2 years ago when silver was $30-ounce) for $15. STAY AWAY FROM THIS LOCATION

Glenwood Ave location on Fleetwood Dr. has sketchy business practices and is operating their store…read morewith what seems to be zero regard to what is or is not legal. My family is frustrated and very angry with how difficult they are making it for us to pay for and retrieve my dad's items - he recently passed. We are being told something different every time. The last thing we were told was if we could not locate the original receipt, we need to present the death certificate to pick up the items. Today we met w the manager and he told us the death certificate is useless to us & we have to provide them w Power of Attorney to pick up the items. After leaving empty handed AGAIN we did some research because things were just not feeling right. We discovered it is illegal for a pawn shop to require a POA bc a POA is immediately invalid at the time of death and it is possibly an indication that the shop is trying to use fraudulent "requirements" in order for the contract to default allowing the shop to take full possession of the items. It was explained that the pawn shop is to allow to the executor or administrator of the deceased (my mom-surviving spouse) or a person otherwise appointed in probate to provide the death certificate and act on the deceased's behalf. The manager also refused to provide us with the original contract to review. We will continue to pursue the matter with hope in successfully retrieving my dad's items. It's disgusting and inexcusable how they are trying to benefit from the death of a customer.

They are unprofessional and immature I wouldn't pawn anything there if they promised me stage time…read moreand I am a

Lowballing for brand new stuff when there is used stuff marked up $100 over . Would not recommend…read moreto anyone . Also the staff is not knowledgeable about products but able to give me a price on it .

Took a while to get what I ask when i always picked up pawns. Idk why they ask when they're gonna…read moregive what they're going to give. Besides that, they are FRIENDLY. KIND. Treat people with dignity and respect. I can barely negotiate like most others in this state, BUT. I don't stop trying. I know I would travel an hour before I go near National.

James is the owner and is a very honest and fair guy as well as Dustin and the other guys that work…read morethere. Always very helpful and polite. Great place to sell jewelry and gold, and great place to buy guns and ammo. Wouldn't go anywhere else for business.

NJP No. 8...Ask for BRENDA!! FANTASTIC SALESPERSON!! I went to the store and found some merchandise…read morethat I wanted. BRENDA was courteous, helpful, knowledgeable, polite, personable and willing to see I received a fare price!! I left the store with the items I wanted and will continue to be a patron!!! THANK YOU SO MUCH BRENDA!!! 5 Stars!

This place was a party when I walked in The woman who helped me had this kickass 'girl power'…read more pin, and had the magic hands: she turned on an amp that I was unsure about selling because I wasn't sure it was working! She also told me about this underground guitar brand that's so sexy, and I dropped off a really unique one-of-kind Squier purple bass and sunburst yellow Epiphone guitar (because I needed money in a jiffy to buy this awesome business program, Ecom Babes started by a girl from Swampscott, Massachusetts )

A young lady appraised my diamond and wedding band set today. I was told my S1 1.15 carrot diamond…read morewas worth $1500 when it was purchased for 5k 33 years ago. I would say this is a complete rip off and all of you should beware! i understand you have a business to run and your pricing is different from a retail store, but your statement that im upset that my diamond is not worth the purchase price is incorrect. it is worth that as i double checked multiple online sources. You folks just wanted to take advantage as your offer wasnt even close! Genuine diamonds generally appreciate at 2-3% annually while lab diamonds have declined. So you offering me less than half of what we paid 3 decades ago doesn't hold water.

I went to the Raleigh location today (October 14, 2025). I dealt with Fred. He was very friendly,…read moreand went through the appraisal process step by step, explaining everything as he went to be sure I understood. I felt as though I was treated with respect and with care to be sure I was completely comfortable with the information that I received. I highly recommend this store and the people there.

They love to take customers money they have a lot of damaged items in their store don't shop thereread more

I absolutely love this place. I'm on my third different pawn and they've all been great. No hassles…read moreand as usual, treated with total respect. I actually went there last week to pick up an item off of pawn and to sell a couple of damaged gold jewelry...a couple of broken rings and some bits and pieces of actual gold dental pieces. To my surprise I came away with more than I thought and a significant amount more than another pawn shop I recently visited that reminded me of a testosterone filled gun shop and not really a pawn shop....very confused with that one. As usual Arrow Pawn took good care of me.....AGAIN.