What a great experience! They are very honest and professional. Originally tried to fix my watch…read morewhile I waited but needed more time. Was done in a very timely manner. This will be my go-to place for any watch/clock repairs. Thank you

We have a family cuckoo clock that hangs on the wall which we had bought on a trip to Europe over…read more50 years ago. It is a European clock with the original Dutch movements. A few years ago, it started to develop problems, running erratically and with the 2 drop weights which power the clock occasionally descending unequally. The time could be off by large amounts, even a few hours. In Dec. 2020, Clocktiques sent a technician, Jason, to our house. We told Jason the history, including the age, of the clock. He claimed that the problem was principally due to the fact that the 2 drop weights were not identical and he made an adjustment. About 6 months later, the same performance problems returned. I left my clock at Clocktiques for approximately 2 months and was charged a few hundred dollars for the repairs (I note that the charge for Jason's previous work was not reimbursed). For a few months the clock functioned well, but over the next couple of years, the issues not only returned but became worse: the clock would stop completely every few months, or so. I called Rick, the owner. I then dropped off my clock for several weeks at Clocktiques. They checked the clock and told me the issues were resolved. However, the problems returned. I decided to look for a different repair shop. In Sept. 2024, a shop in Raleigh told me that my clock needed a major overhaul. They opened up all of the internal workings, including repairing/replacing some of the bushings. The technician said that the serious problems had probably been present for at least a few years, and possibly much longer. After about 2 months in the shop and charges of a few hundred dollars, my clock is now running fine (and is under lengthy warranty coverage). I called Clocktiques demanding an explanation, but Rick was not able to provide one. I am deeply disappointed with the service I received at Clocktiques. While the shop carries an attractive and catchy name, my experience suggests otherwise. This is reminiscent of your taking your car to the mechanic when you hear a loud noise from the engine. The noise goes away for a while after you have paid a large "repair" bill but, then, months later, the car stops running as you find out you what you had actually needed was an engine overhaul in the first place.

I had a top notch experience purchasing an engagement ring for my fiancé of 10 years at Bailey's…read more(who coincidentally happens to be named Bailey). Margarita worked with me for a couple of months and provided 1st service and consultation to help me find the perfect diamond and craft an amazing custom setting that we continue to get comments on it's beauty and elegance. Margarita is extremely knowledgeable with over 20 years in the business, and helped educate me on the more important factors when buying diamonds, and how to go deeper than the 4 C's to find the right right. I traveled from Atlanta to Raleigh to finalize my selection, and the in-store experience was amazing. The entire staff is extremely friendly, and truly treats you like an old or friend or family. There was no pressure involved in the process, and felt that it was ok to take my time on such an important, life-long decision. The appraisal and delivery process were a breeze. Margarita and team blew my expectations out of the water, and I would absolutely recommend using Bailey's for all of your fine jewelry needs.

A+ customer service. Went here to get a new battery in my watch and to my surprise there was no…read morecharge. Donations are welcome but not required. Also had my earrings cleaned too. Thank you Emilia for your great service. I will definitely be back.

Here's a video of my ring. They always do a excellent job patient. Loving caring. I always do my…read morerepairs here.

I bought my husband a chain here for his birthday. It broke within a day of him wearing it. They…read moresupposedly sold me a warranty but refused to honor that warranty. Do not buy from this place. They likely are selling fake jewelry because it wasn't worth what I paid for it based on what another jewelry store told me when they looked at it.

Can not recommend Yasini Jewelers enough for jewelry repairs! After an absolutely miserable…read moreexperience with getting a ring resized at Treasure Isle (Crabtree... thanks for nothing Scott), we brought Yasini Jewelers the engagement ring that was in pretty shoddy condition. Before I was even able to describe some of the issues, the gentleman working was able to see exactly what was wrong and told us it would be ~10 days but that it would be "good as new" upon being returned to us. In a span of barely a week, they had the ring returned to us and it was indeed in as good of shape as when we bought it, if not more, due to them kindly giving it rhodium dip to refresh the white gold! While in there, we looked around and could not believe the quality, intricacy, and workmanship of items there for sale! We will absolutely be using them in the future for repairs and it will become one of my stops when I am in search for that perfect piece! Thank you so much for sorting our issues!

Great customer service and a nice selection of jewelry Would definitely recommendread more

Jordan is one of the best there is! She helped me find my and husband and I's perfect ring for our…read morewedding day. I could not thank her and the store enough!

Jordan's service was great! She helped me in finding anything I needed, and even gave me some…read morepointers. Will definitely be going again.

Stopped in for a quick repair on my necklace clasp. The shop was busy (a great sign). Ann…read moreacknowledged me upon walking in and allowed me to drop off my necklace for repair. I received a call back within 2 hours that it was ready! Service was prompt, bonus they had a lot of eye catching jewelry in the shop. I will be back!

Stopped in today to get a family heirloom ring re-set. Michael was SOOO helpful and knowledgeable!…read more He spent a lot of time with us and had great ideas on re-setting to get just what I want! Can't wait to see the final product!

Took a while to get what I ask when i always picked up pawns. Idk why they ask when they're gonna…read moregive what they're going to give. Besides that, they are FRIENDLY. KIND. Treat people with dignity and respect. I can barely negotiate like most others in this state, BUT. I don't stop trying. I know I would travel an hour before I go near National.

James is the owner and is a very honest and fair guy as well as Dustin and the other guys that work…read morethere. Always very helpful and polite. Great place to sell jewelry and gold, and great place to buy guns and ammo. Wouldn't go anywhere else for business.

Jim and his crew are experts in their field and layer it with a some of that whole hearted Southern…read moreNC charm. Would drive days to do business with them, you should too.

Very kind and friendly . They have about anything that you need from Electronics to Jewelry and Gunsread more