Ray is very pleasant and explains everything. He saved me money when my navian stopped working. He…read moretook the time to call navian, register my unit to get it covered under warranty which I failed to do when I bought the house four years prior. He's clean and very reliable.

From the owner: Our mission statement has been crafted over many years of being in business and many heart…read moresearching discussions. Our mission statement serves as a compass by which we check our course and a ruler by which we measure ourselves against the standard we've set for ourselves. We invite you to hold us accountable to our mission statement.

Super disappointed in this company. We scheduled a service call late yesterday and were given a…read morenumber of available times for them to arrive today. We chose 3-6 pm. Just after 5 today they called to reschedule to a week later!! When we purchased our unit through them we were promised 24/7 service. Well, they "don't offer that any more." What a huge disappointment. would go elsewhere for service but we're under warranty, so we're stuck

Zero accountability for defective installation and multiple cancellations…read more I am writing this to warn others about AJ Perri's severe lack of customer service and reliability. We installed a brand new HVAC unit through them in March of this year. The AC has completely failed during peak summer weather reaching 100 degrees. For more than a week, I have attempted to resolve this under warranty, but scheduling a technician has been impossible. They have repeatedly confirmed appointments only to cancel them at the last minute. This level of service for a newly installed system is unacceptable and unprofessional.

Make an appointment 10 days in advance to ensure morning service. I was told by office staff if…read morethere was an emergency, there could be a delay but that they would call to let me know. By 11: 20 am they had not arrived nor did I receive a phone call. I called and was told there had been an unexpected delay and they would be there eventually. Since I had an appointment I told them not to come but was assured they would be coming the following morning between 9 and 10 am. Devin showed up at 10:51am. He was well mannered, polite and seemed to know what he was doing - drained/cleaned/descaled tankless hot water heater and then inspected my "system." Gave me an itemized list of suggested repairs and was gone by 12:15pm. I purchased a service contact for my tankless for $119 annually so got my money's worth. Other repairs will have to wait.

Do not use this service unless you want to be ripped off. They replaced 4 valves in our toilet-…read moreparts alone less than $20 each and were there for maybe an hour and charged $880. Absolutely absurd pricing. Then they had the audacity to try to upsell on a whole house filter.

I have had numerous plumbing problems since moving into my condo 8 months ago. I have had Aplus…read moreplumbing here at least 12 times!!! For 12 different issues. Jeff has always been polite and respectful and does not overcharge! He has never let me down, and has always been accommodating. He stands by his work and does an awesome job! I am happy to say that I am lucky to have found him! I can honestly give him an A+ recommendation. You will not be disappointed. C.S.

I needed a part (gas control valve) installed on my hot water heater which became faulty and caused…read moremy pilot light to malfunction. We called APlus and immediately got a hold of Jeff and he was very punctual with keeping the appointment. Very knowledgeable and helpful, completely hassle free. He took his time to troubleshoot the issue with me and was clear in explaining the repairs. Price was extremely fair. A pleasure to work with Jeff and APlus Plumbing - will definitely do business with him again for future needs.

Atlantic Air Systems is a high quality and professional organization that always provides excellent…read moreservice. Jake from Atlantic Air did a great job today communicating the issues with my a/c unit, providing detailed updates about how to repair the unit and he was an excellent teacher. Jake is awesome and I would be happy to have him work on our system in the future!

I've been debating writing this for several days, as I am a firm supporter of small businesses, but…read moreit keeps bothering me and I want others to pay attention and not pay for unnecessary repairs: I contacted Atlantic Air to do a heating system inspection for a rental unit, as required by Toms River Township. I have a 1000 sqft rental in Toms River. My first experience with them was excellent . I was unaware that the gas had been disconnected after the last tenant moved out and just prior to the inspection. I was there 3 days prior and it was still turned on. When Atlantic was there initially, they discovered there was no gas, and they promptly rescheduled with me for after I had the gas turned back on with no problems or additional charges. It was great. On the day of the inspection, they were prompt and professional. My tenant had begun moving in and was there when they arrived and they were pleasurable to her. I had been in the space for the prior 2 weeks cleaning and doing some minor maintenance, and the thermostat and heat worked great as I was there on some colder nights and kept the place nice and toasty while I worked. Within an hour or less of them arriving, they called and told me "the thermostat is funky - its kicking the unit on and off and they can't get a good read on the system. He's going to replace it ($195)." Again, I was just there, it was cold out, and I used the heat constantly and it worked great. But, it was a work day, I work 60 min north of Toms River and live 30 min north of Toms River, so I said fine - just change it. I'm not going to argue and I won't have a chance to come down and check it out. I thought it was odd that it had literally worked perfectly 4-5 days prior, but I wrote it off and moved on. Fast forward another 20-30 minutes, and I receive a call from the office. "Your heat exchanger is cracked. This can be very dangerous. We can't issue you the heat cert until we do further inspections." At this point, its important to note that the furnace (Gas fired hot air) was installed 7 years ago. Its only a 7 year old furnace. I asked some questions. The woman on the phone was very polite and professional, and said she would get back to me. After hanging up, I did my research. I found out that the only way to determine if a heat exchanger is cracked is to either remove and physically inspect the entire burner assembly, or remove the entire blower unit and use a camera scope, or use a Carbon Monoxide monitor in the vents to look for leaking CO. I spoke to the office contact again on the phone, and asked bluntly "please let me know which method the tech used to identify the cracked exchanger out of the 3 methods, and please provide me the video and photo evidence of the cracks." Again, she was polite and professional, and told me that this was their newest technician (only hired 1-2 months ago), and he wasn't used to their protocols, she was going to review the findings with Frank, the owner, and get back to me again. Hang up. 30 minutes later the TECH calls me to collect the $195 plus tax over the phone for the thermostat that he put in. I pay him, since I agreed to the work, and ask him about the cracked exchanger. He informs me, (direct quote) - "welll....its about 8 years old, so its nearing the end of its useful life. Its not there yet, but its getting up there." I literally laughed at him and told him that the average gas fired furnace lasts 15-20 years. I guess he thought I didn't know anything about furnaces and didn't do any research. He further said "well, we have our A/C trucks on the road right now since its AC season, I'll need to come back with the heat truck with the appropriate tools and do a proper test of the heat exchanger to determine how much CO is leaking." Hang up the phone again. Finally, the office lady calls a final time - "Frank reviewed all the data, and it turns out there are no cracks in your exchanger. Just note that its burning a little hot. Also, the tech said the filters are really dirty and you need to change the filter." I changed the filter literally 5 days before the inspection during my last visit to the property prior to scheduling with Atlantic Air since I knew they would be doing a full inspection of the heating system and vents. It was a brand new filter, with two spare filters sitting on the floor of the HVAC closet right next to the furnace. This was another lie from the tech. I hate writing these kind of reviews, because I did my research and chose Atlantic Air because the reviews were all 5 star for honesty and value. If I were an elderly person, however, I could have very easily agreed to a new thermostat, a furnace rebuild (heat exchanger) or replacement for $4500 or more, and filter changes. It just seems like this "new tech" was out to gouge. My final recommendation: question everything and make them prove there's an issue before agreeing to anything!!