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    The Heating Cooling Doctor

    4.2 (5 reviews)
    Open 12:00 am - 12:00 AM (Next day)

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    4 years ago

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    Chad H.

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    5 years ago

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    5 years ago

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    5 years ago

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    Chad H.

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    3 years ago

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    Chad H.

    Thank you so much for the wonderful review! It’s really appreciated!

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    After I had to have a kitchen drain snacked several times it was suggested to have our sewer scoped…read morewith a camera which revealed cracks in the pipe. Kim recommended the replacement of our sewer line which was done professionally and In only about half a day. I'm glad we replaced our line before we had a backup. I would highly recommend using them. They're price was reasonable too. Thanks Kim and team!

    I was assigned this company through a Rheem water heater warranty. When the tech arrived, he…read morenoticed flooding in my crawl space in addition to the water heater issue. He was very nice and shut off the water to the home. Take a bunch of pictures of the crawl space and told me.I would be cold later with an estimate for the broken pipes. I didn't hear anything , so I called the office later on and was told by the woman who answered the phone to call my insurance company and make sure that I had water line coverage and if I did not to make sure to add it , but not tell them that I had any problems. And she said to get the maximum. I didn't hear back from Her that day. I could not call the insurance company.Because it was president day. The next morning , I called and left them a message , and it was not returned. Tuesday afternoon , I called back , and the owner answered. I asked when the part is arriving for the water heater. She told me that I had to get the pipes fix first I told her they were fixed. She did not believe me. Which is irrelevant?Because once they left my house , they should have ordered the parts for the water heater. She seemed a little mad that she didn't get the whole job. At that point I called Rheem. I told them what happened and they expedited the part out to me. I also asked for a different service provider. Unfortunately , they connected me with the same company. I called friday morning when I received the part to see when they can come and install it. I was told not until at least monday. I have been without hot water for over a week. When I expressed that this was a concern , she became quite nasty , told me how I was stupid and laughed. So I got off the phone with her and called Rheem back told them the situation and they told me I can hire a licensed plumber and they would either pay the invoice or pay me back. It was done by this this afternoon. I cannot tell you the quality of their work. The young man who came to my home was very nice and very helpful. My issue is with the woman in the office. Very rude. Very unprofessional. And it was obvious when she told me to get the maximum coverage that she was going to overcharge. And the most interesting part of this interaction is that , after this , I put a review for the company , stating exactly what I wrote here. I get a phone call from the same woman, but not from an office line.She has a very distinct voice. And she says , are we supposed to be installing a water to heater for you without mentioning a company name or anything else. I guess she thought I would say yes and tell her who I was using. But obviously I recognized her voice and the job was already done and I wouldn't do business with her at this point.So I said no thank you. How response was well , i'm going to do to you what you did to us. To me , that sounds like a direct threat. And that is why I am purposely posting this review on Yelp.In addition to on their company page. Beware. And if you comb through all the reviews , you'll see the same issues over and over. Nasty and i'm professional and overcharge , or mentioned over and over

    Anthony Mechanical Hvac & Appliance

    Anthony Mechanical Hvac & Appliance

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    I was looking for a smaller company to diagnose my central air issue. My experience with larger…read moreoperations is they charge way more to pay for all that overhead with their fleet of fancy trucks. I also liked the fact Anthony didn't have any of those scam maintenance contracts that the bigger guys try to intimidate you into signing. If they try to pull that crap, run. My father was in the trades and working with him when I was younger gave me a good BS detector. That said, I called Anthony, left a message and he got back to me within 15 minutes. Super honest nice guy. I explained my issue and he explained that he can fix central air units but doesn't replace them, which I initially thought was disappointing, but it turns out to be the best way. Think about it. With older units most other companies are going to tell you to replace the entire thing. They don't want to replace some part because there's no big payday in it for them. I liken it to a dentist. They don't try to save your tooth anymore because they can make much more money putting in an implant. After a time misunderstanding on my part, we arranged a time and Anthony showed up ,on time. He diagnosed the problem and replaced the part at very little cost. All guaranteed. I'm just happy if it gets me through the summer. You have to call Anthony first, before anybody else. The guy can do anything. Now if anybody asks me for a recommendation, I can say "I gotta guy"

    Anthony is the greatest!! He responds quickly to our calls - tells us when we can expect him & he…read moreshows up. He looks at the problem we have, gets whatever part may be needed and fixes it! He's a great young man. I wish every service person could be an "Anthony"! He's professional, well spoken and his estimate & price are good. He's our guy for life!

    The Heating Cooling Doctor - hvac - Updated August 2026

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