For years I did my own taxes. Then I took them to a woman who did them privately. She screwed them…read moreup and I ended up having to pay plus a fine. So I took them to one of those tax places that are in malls. Because I had been audited the year before they audited me again. They wanted to see all my tax receipts. So I sent in everything I had. The amount I claimed and the amount I had receipts for didn't match. I knew I had given the receipts to the tax people. They denied having the receipts. So again I ended up paying more plus a fine. Ten months later I received the receipts from this firm apologizing for overlooking returning them to me. THAT is when I started to use Murray Wiseman. He has been doing my taxes for the past six years and I have never had a problem with the tax people. I feel secure in knowing that they are done properly and quickly. For those who don't know you can claim part of the fee as a deduction on your next years taxes. I HIGHLY recommend Mr. Wiseman's firm. By the way, I am a retired person who has no property, investments etc.so my taxes are not that complicated.

I reached out to them to get a consult and had a meeting scheduled but they never called me. I have…read morechosen a different company. I didn't appreciate my time wasted like that.

As an elderly woman living in Sooke and not driving, finding someone to help me with my taxes was…read morenot easy. I am glad I discovered Sterling Stanford. I was able to courier my documents to the office, and when the taxes were done I was able to sign on line from home and to pay electronically. During my telephone and email conversations I found everybody very courteous and patient with my questions. I feel so grateful for having discovered them, so I won't have to worry about where to take my future tax returns. Being able to complete the task from home was very convenient and gave me a sense of independence. I recommend them with all my heart.

I have been using this company for years. I give them all my tax stuff. They do all the work and…read morethen all I have to do is pay them a well deserved reasonable fee. EASY .

I contacted them and I was in that day dropping of my income tax…read more Chris was very helpful and it was done a few days later. I was so grateful for being referred to them. Thank you

I fully recommend this Accounting firm to anyone. It has a team of highly competent, responsive…read moreprofessionals who can help with your taxation, payroll and accounting. I'm very impressed by Brendan's work rate and skills. Kudos to your team.

I love these folk! My tax advisor Brenda has given me lots of great advice, that's gone well above…read moreand beyond the expected basic tax-service. She is incredibly helpful with my many questions and always helps to make me more informed on everything to do with my freelancing and individual taxes. As a woman with only a basic understanding of personal finance, working with Brenda has been really helpful. She's even called the CRA for me when I didn't understand and email I got from them. They are also affordable, and I paid a much more doable rate than I ever did for half the service in Vancouver. Thanks so much. Highly recommend! Also, I just noticed that they have a bunch of 5 star reviews that yelp has hidden, don't know what's up duty that.

Not having used them before, I emailed someone named Brenda at Pain Free Tax, asking if she had a…read morePTIN number(needed for anyone being paid to do cross-border taxes) and any other credentials that would allow me to feel safer sending past tax returns to a complete stranger, since they would include my social insurance number, social security number and much more in the way of sensitive personal information. She assured me she had a PTIN, and asked if a video meeting would reassure me(I live in a different province). I reiterated that the credentials would help me to go forward, in a friendly manner, as I felt a bit uncomfortable asking. This is what she emailed me back(draw your own conclusions - it certainly told me enough): "Good Day Audrey, I cannot  provide you with my PTIN number via email- It is like your tax data- confidential information. You seem to have significant hesitancy around this process. At this point we have decided to decline to provide tax services for you." Brenda Bryant PS: it appears that they're using stock photos in their reviews?!

DO NOT RECOMMEND!…read more Think it's important to share that the service Scott and his dad provided for years was truly amazing ! Family and friends went their. After going last year, being promised a price for myself and my child whom would be a simple entry- I was charged much more. Things that I have always used and applied to my taxes they wouldn't. I was charged much more than promised. Missing signed forms, and a few other issues. Unprofessional conversations while I was in there. Sadly I would not recommend focus tax under the new ownership. I rather pay a little more and get exceptional service and accuracy. Family and friends have reported the same and have had major mistakes made last year. My brother in law and parents had also always gone here and will not this year.

I'm blessed to have had my taxes handled by Scott for 12 years and counting. I courier my papers…read moreand receipts and get a phone call and email about details. Done! Quick and perfect! His professionalism can't be beat. His helpful and kind advice has been right on the money and I would recommend him to any and everyone. It's so good when you trust someone with all your important information with no worries and can help others by referring this service TM Davies Kelowna BC

Been referred to them so thought I'd give it a try. Ive been in contact with Jane Burns a month…read moreago for gst rebate work and she told me shed email me requirements. I didnt hear from her. So followed up after a month. After multiple attempt to reach her . I got lucky and got patch with her. When we spoke. She forgot she told me she will email me requirement . Yh bec it's been that long. Hey, That's fine . We missed stuff sometimes. What really makes me shake my head is when I told her I am awaiting for her email so i called to follow up. She got so defensive and said I'm so busy just find somebody else to do it. And hang upnon me so she doesnt listen to what I have to say . I dont usually write review. I always left a message at reception. Bot sure if she gets it or not. They always say shes always in meeting and dont return call. Sooo hard to reach like literally need to beg her. Very Bad service. Zero customer care .

I am inspired to register my very high regard for this accounting firm and its principal. If the…read moresingle negative review here is creditable at all (and I very much doubt it's the whole story-- perhaps its writer failed to understand the GST procedures one can find online as well as any synopsis Jane may have volunteered during an initial phone call, then expected more free work) -- but I want to offer my entirely different testimony. I have been relying on Jane Burns for years for accounting help, and have raved about her services to many many people over those years. I know first-hand how seriously concerned a working professional of Jane's integrity is, to keep the firm answerable to her own name's imprimatur for quality. I can only testify that her calm, kindness and capability have been an indispensable comfort to someone like me, who has no aptitude for keeping my records straight in proper conformation to the rules and regulations of two countries at once, even after I look up every possibly online resource. I couldn't be more grateful for her skills and cooperative performance over the years-- I'm 73 years old and have had to travel a great deal-- so I'm comparing her record to that of many other accounting firms-- she's one of the top two I have EVER worked with--out of many internationally distinguished firms.

I have been using RTS for 7 years now, and will be filing with them on Monday, 3rd May 2026…read more Efficicent and affordable.

A few years ago, RTS used to be a good, affordable tax service. Unfortunately, that is certainly…read morenot true in 2026. They are very disorganized, sloppy, and unprofessional in their approach. On top of all that, they have raised their prices significantly in 2026 and aside from a high base price, they also charge extra just for including a T5 form. Astoundingly, if you want a printed copy of your return, they charge $20! Yes, that's not a typo -- $20 to print out a few pages of the return that you just paid them $100 to prepare. Despite the high cost, it is virtually impossible to have any direct communication with the person preparing your tax return, so errors and false assumptions are very likely to occur. Given their new, higher prices and overall lack of professionalism, you are much better off paying a few dollars more and work with another firm.