Absolutely TERRIBLE Service. I called to schedule a basic carpet cleaning service. The person shows…read moreup and refuses to clean the carpet because he didn't have the appropriate tools and informed us I had to clean it myself before contacting them. I'm sorry, but if I'm paying almost $200 for my carpet to be cleaned, then I expect some kind of cleaning service! I asked the guy if I could upgrade the service by paying more money to have him clean it anyway, the guy said it would be "Too much work" and that he "Didn't have any tools" for an upgraded service. I wish I could give these people 0 stars. Don't waste your time with them.

Great service! Nabil and his team were professional and punctual. My carpets were badly stained…read morethanks to our pets and children. I didn't think the stains would come out but just wanted to know it was at least clean. The guys did a great job. The carpets look 100% better, and now that they've been deep cleaned and sanitized I delighted with the results. I couldn't be happier with their services. PS -- The dog is NEVER coming upstairs again.

They moved us to Pennsylvania, very careful with our things and very friendly workers. Reasonable…read moreprices as well. We liked all the people we interacted with.

Wow, talk about fast service! I filled out a request for estimate on their website on Sunday night…read moreand heard from them within a half hour! And by Monday evening, the tub, kitchen base cabinet, and huge porcelain double sink were in the dumpster on site. Plus, their quote was $200 LESS than a competitor's quote. Thank you so much to Jennifer, Isaac, and Tom for the quick and friendly service. With renovations continuing on the house in Rockville, I'm sure I'll be calling again.

Jack's Junk Removal did a fantastic job picking up a vintage furniture piece and delivering it to…read moreme. They were professional, courteous, great communicators, blanket and shrink wrapped the furniture with utmost care and secured it to ensure it's safety during transportation. They arrived on time and kept me updated throughout the process. Their rate was fair and job quality top notch. I highly recommend this company for any hauling/ delivery or junk removal needs.

If I could give 0 stars, I would. We have used this service for over a year now, and throughout…read morethat year, they have continually canceled on us day of or day before, left our home without it being thoroughly cleaned, thrown out towels, and were just overall unapologetic for any of this behavior. The only reason we continued to use them is because they would fix their issues after we complained, and then kept their prices lower than their competitors. However, the most recent cleaning involved them canceling literally the morning of, without responding to our questions on rescheduling. When I finally heard a response, they asked us for a higher price. We have continued to use them for over a year and this is how they treat their most loyal customers? Adding screenshots of the texts with them so you can see. NEVER USE THEM!!!! Edit (1/15/2023): if you read her response below, she never addresses their tendency to cancel the morning of, without responding to when they can reschedule. That's because there is no excuse for that kind of unprofessionalism. Not cleaning the place well because they have to use vinegar is one thing, but setting improper expectations and frequently canceling is another.

I'm torn between giving this business a 3 vs a 4 star, but ultimately I believe 3 is an accurate…read morereflection of my experience. I will preface by stating that the coordinate I interacted with (Yulissa) was kind, courteous, and had excellent customer service. The cleaners however were another story. They arrived 1 hr earlier than the agreed upon time, took their time cleaning (I found them sitting around chatting), and when I confronted them about the speed of their work, they said they were here early and blamed my house for being too big. Afterwards I was informed by Yulissa that the cleaners claimed I agreed to a 4 hr cleaning when I said no such thing. Their cleaning however was decent, and after confronted, very speedy and efficient. Price is also some of the best that I could find. Give this place a try, but be prepared to supervise the cleaners closely.

I hired Wesley to help me with a hoarder situation. He did not follow through with his agreements…read moreto clear the place out, even though we paid him in full, and then he took videos of it and posted it on the Internet I do not recommend him.

This guy was hired to help with a sensitive hoarding situation and instead of showing some…read moremuch-needed compassion, he took videos inside the home without permission and posted at least a DOZEN videos about it on social media calling them disgusting. I work in mental health specializing in hoarding disorder and own a cleaning company that does this kind of work, and this guy needs to find a new job if that's how he treats his clients. What he thinks is so "disgusting", isn't even a fraction as disgusting as the way he treated those poor people. It's clear from his MANY one-star reviews that he is unprofessional all the way around. Do yourself a favor and don't give this waste of space your money. Find a real company.

Recently requested quotes via Yelp to have several floor length mirrors hauled away. Cross Hauling…read morenot only was the first to respond, but also gave me the best quote. Communicating back and forth was a breeze as Eric (owner) would always respond back within minutes of receiving a message. That same evening, Eric and his brother-in-law showed up to pick up the mirrors. They were heavy and located in the basement, but they had the mirrors loaded in their truck in less than five minutes. Eric/team are super friendly and personable. If you are looking to have unwanted items from your house picked up, Cross Hauling will get the job done.

Cross Hauling was great removing some old furniture. They were on time, efficient, and was extra…read morecareful with my walls. Highly recommended and will definitely use them again!

Maybe you're lazy. Maybe you're incredibly busy. Either way, Quick Messenger will not judge you…read more What they will do is quickly and efficiently pick up and drop off things for you at a reasonable price. The process was quite simple: I called. I told them the pick up and drop off address. I gave them my credit card number. I waited. Super easy. A gentleman was at my apartment in less time than it takes for pizza delivery to take place and dropped off the package within the next hour. I then received a confirmation email indicating that the package had been successfully delivered. My quote was originally $25 but if you mention Yelp, they have a special going on right now where you can get 25% off of your first order and they honored that. With gas prices being so high and traffic so terribly congested around here, it's a pretty good investment if you need something delivered in a jiffy!

I've used QMS a few times, but this time they hit it out of the park with their ability to get the…read morejob done. I had over 20 deliveries needing to be delivered in a time crunch and they got it done. Michael was SO SO SO helpful. I called him a million times changing addresses and times and he was so accommodating. Game changer.

Andrew and his team have helped me out a lot. Moving into a new place without a large car to bring…read morethings to the transfer station myself means a lot of boxes, junk, etc. piles up quickly. They are always responsive and quick. Thanks!

Excellent service.Professional, provided fair pricing , friendly and on time. Thorough.read more