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    Top Tier Masonry & Waterproofing

    3.0 (2 reviews)
    Closed 6:00 am - 7:00 pm

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    2 years ago

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    3 years ago

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    Firsttiermasonry W.

    Great customer to work for

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    Rescon Basement Solutions

    Rescon Basement Solutions

    4.5
    (19 reviews)

    Rescon never called me back on 11/4/24 as they promised to look into what the heck is happening…read morewith my service or lack thereof. So I used my lunch break to call them back again. They redid the moisture barrier and left it in a unworkmanlike manner. They refused to come back and fix it. Why? They cancelled a job for which I paid a down payment without letting me know. Why? I was told we don't work on things we didn't install. Poppycock. Why give the estimate in the first place? And they HAVE worked on the bulkhead before, which they did NOT install! I called to ask why my work was cancelled and why they never came back to finish the job. I asked proactively if they were cancelling my sub pump maintenance appointment for next year, which they did, and never told me. They said they will no longer do business with me and nothing more. After I paid them %1,000s, being a customer since 2019. They installed 2 dehumidifiers, sub pump, back up battery, bulkhead moisture barrier and basement wall moisture barrier. John from the Hooksett office gave me a quote for work, see my earlier review, which they later took back. Huh? What the heck is going on with this company? They just keep repeating we don't do business with you anymore. If this is how they treat loyal customers, I wouldn't use them. Would you?

    RESCON came for the annual maintenance of my sump pumps (regular and backup). Mike P. was the…read moretechnician and he was great! He did the job and alerted me to the fact that there was something that should be repaired and also mentioned that the original sump pump which was something like 15 years old was in need of replacement at some point sooner than later. I don't like surprises so I asked Mike to get everything in order, including the new sump pump. He did what was needed. There was never any pressure to buy anything. He took the time to do the job well and I am appreciative of that.

    Ben The Mason

    Ben The Mason

    4.4
    (15 reviews)

    I selected Ben The Mason to repair / rebuild the fire brick inside a fireplace and chose him…read morebecause of his experience. Inside the fireplace, grout had all but disappeared on the back / angled wall and several fire bricks were loose. Timeline of events: Sent an email to Ben with pictures and a description of the problem on a Friday at 3:12 PM. He called me at 5:15 PM that evening asking if he could visit to see the job and offer me an estimate, he came by at 5:44 PM, and after reviewing and carefully describing the work needed to repair, he offered his proposal which I accepted. AND the VERY NEXT DAY, a SATURDAY mind you, he and his son arrived at 8:00 AM and the job was completed by 3:00 PM. So literally WITHIN 24 HOURS Ben The Mason had responded to my request, came by to see the job, offered a quote, and did the repairs. The entire experience exceeded my expectations, and I am very impressed with the service and craftsmanship provided by Ben The Mason. HIGHLY RECOMMENDED.

    Ben did a third project for us this week. First, when I call Ben, he picks up the phone and is…read moreusually onsite within a day or two. His response times are amazing. Next up, we have to discuss price. I've done only a handful of projects, so this is hard for me to judge. But, when I see the work and look at the amount of hours he puts in and the quality of the work, it seems extremely fair and I'm guess extremely competitive. If you think a price is too high, discuss it with him. He and you can work something out...or not. I've worked with him three times and will do so again. That leaves quality as next factor. No one is better. He built a patio from huge pavers that have not moved, shifted, cracked, or drained poorly. We get numerous positive comments. Ben is a polite, clean, professional man that gets to it. I do not believe you will find anyone around who is as fast, affordable, and adept. His sons are great too.

    Top Tier Masonry & Waterproofing - waterproofing - Updated August 2026

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