I hadn't dyed my hair in 5 years with trims every other year. I had finally decided I wanted…read morechange. My hair used go down to my butt. I came in because I was referred by some relatives and had been following the Cutting Team on Instagram. I came in for a haircut and a balayage. I wanted a caramel color so that it would be a subtle change. I had let the stylist know that I had dry hair that easily tangled. I loved that as soon as I got in for my appointment the stylists/owners got straight to work with bleaching and separating my hair. When I had previously gotten my hair dyed it was at home with my sister. I had the pleasure of walking around and doing whatever I wanted. During the bleaching process I started to get fidgety but I didn't say anything discouraging about the process. I was confused about why I had to sit for such a long time with the bleach because I only wanted my hair a couple shades lighter. After the bleaching process, I got my hair washed and toned. The toning process took way less time than the bleach. After my hair was done toning, the stylists proceeded to brush out my hair. I had already told them about the nature of my hair and they still decided to use a metal roller brush instead of a wet brush. Because they brushed my hair with a metal roller brush on wet hair, just brushing my hair took so long and there was a lot of breakage. I'm not tender headed but with the amount of time it took to brush my hair and with the type of brush, my head was sore. They finally finished and we moved on to the haircut. When I had walked in to my appointment, they had asked me what kind of haircut I wanted and after I said "layers" they said "okay." I wanted lots of layers but didn't feel like I could say anything after the "okay." It was almost as if they knew what I wanted. I let it slide which was my fault. Since they already knew what kind of haircut I wanted, the stylist just started cutting. When she was done she said, "there, long layers." I didn't think much of it since you can't really mess up layers. After my haircut, I got my hair blow dried and styled. Overall, it took 5 hours for the whole process and I paid $306 after tip. It wasn't until the next day that I could see all the mistakes made. My layers are pretty much nonexistent and someone said they looked "chunky." My hair was also extremely off compared to the color I wanted and what I got. It was too blonde and looked like 2007 chunky highlights. I called back 2 days later to schedule a correction. The week of the correction appointment Texas had a winter storm with power outages and water issues. I hadn't received any calls from the salon prior to the appointment about rescheduling, mind you it was 3 days after the initial winter storm. I texted the stylist about rescheduling and she said appointments were cancelled until they were back up and running. I was understanding and wished her family well. A couple more days go by and The Cutting Teams Instagram made a post about how they were open for business again and yet I hadn't received a call about rescheduling. A couple more days and still no call, I finally called and scheduled the correction. When I came in for the correction I had let the previous and new stylist know that the bottom portion of my hair seemed lighter than what I wanted. The old stylist skimmed through my hair and gave the new stylist instructions. The new stylist was very friendly and made me feel comfortable. She sectioned my hair so that the back of my head was the only thing that was being re-toned. After the toning I got my hair dried and thought everything looked good. When I got home I realized that now the front portion of my head was a completely different color than what was perfectly re-toned. I'm am absolutely disappointed with the customer service. I had extremely high hopes for this place because of the referrals, reviews, and posts. I was let down twice. For my initial appointment I felt as though the owners/stylists were in a rush, inattentive, and cold. I wished the stylists/owners would have noticed that my hair color didn't match what I wanted after the initial balayage session. Had they told me I needed to come back to tone down my hair I would have been perfectly fine. For the correction appointment, one of the owners/previous stylist only skimmed through my hair instead of actually double checking their work and noticing mistakes. Everything seemed so rushed. I would sadly never recommend any of my friends to go here. Attached are pictures of what I wanted, what I received, and how my hair used to be.

Good service. Nice haircut . The girl is awesome. Wish the space is a bit bigger. Will be back if I…read morehappen to be in town

Such a cute place in old town Tomball…read more I came in and had a wash, blow dry with beautiful curls with Maddie. Highly recommend!

I went to this salon twice. On the positive side, it's a cute atmosphere, prices are reasonable,…read moreand the employees are relatively friendly. However, I can't say that I would go there again. Both times, my hair was cut in a hurry. Perhaps the fastest my hair has ever been cut in my 37 years of life. The first time, I was the only one in the salon and there were no appointments after me. My haircut turned out okay, but I almost always think a haircut turns out good or great. I went back again today because I like the Old Town Tomball location. Alas, I was a few minutes late, my fault. Once again, it was a super fast hair cut. It was then I realized: this salon overbooks. They only allow 45 mins for a shampoo, haircut and blow dry. I was promptly kicked out of my chair at 43 mins into the appointment with halfway wet hair. Very bizarre. I guess when I think of the "salon" experience, I don't think of speed. Again, partially my fault this time since I arrived a bit late, but I still think there are major flaws in their scheduling and quality. It's a shame since the location is so good and it's a cute place.

4 style or updo's for wedding handled brilliantly with short notice and appointments. Loved…read moreLily,Emma,and Helen!

My sister recommended for me to get my hair done with Lily. I had a horrible experience with a…read moredifferent salon and went to see if Lily could help fix the previous salon's mistake. I left there feeling great! My hair was the color I originally wanted and I loved it! She worked her magic on my hair and I love it now! I would definitely recommend booking with this salon over all!

Always a great experience here! I've seen 3 different stylists (due to my own time constraints and…read morebusy schedule) All have been amazing! So great at color, cut, and up-do's too. I watched one go up today that was picture perfect! I feel so welcomed here and even though I can't make it very often they always welcome me by name. 40 years in business...I know exactly why. Love this place.

Hair By Heather at Trendsetters is the best. This is seriously the only person I have encountered…read morethat did my hair the exact way I envisioned it. I didn't even have to show her a picture, literally just described what I was wanting and she mastered it!! I've shown photos of what I describe and no one has ever given it to me exactly that way saying "it's not possible, you're hair isn't thick enough" seriously book with her she is a damn genius and so sweet and kind.

Welcome Mrs. Ly Mau to Uptown Salons on Louetta Rd. in Spring!…read more She was formerly at Mr. Handsome (across the street). She is the best barber I have ever known and I have been getting haircuts all of my life. I've been going to her since I found her ~ 8 or 9 years ago. Very good cuts. Incredibly consistent. Very professional. Very personable. Good prices. Good luck Ly! Call or text 281-704-8222 to make an appointment. {Ly is pronounced Lee}

This is where I go when I need ANYTHING done. This is a beautiful facility I started going to when…read moreI needed to find a new hair stylist. This building has individual suites for each associate; whether it's hair, nails, massage therapy, makeup, etc. and each person has their own prices and appointment times. For hair, I see Michelle Ramirez who ALWAYS does a wonderful color and cut. For nails I see Nu Mai when I need a mani/pedi For facials and makeup, I see Angela Hines. All these associates are wonderful people I have loved to go see over the years. The facility is always so clean and kept up, absolutely no complaints!

In my 62 years there have only been a handful of people that have cut, colored, or highlighted my…read morehair. Yesterday was my second visit to Champions, my first visit I asked to only take about 3 inches off (some stylists get cut happy) and that's exactly what Lyndsey took off. I knew at that point she listened to what her clients want. So yesterday when I went back for highlight touch up and cut, I asked for 8 inches to be cut off, Lyndsey took the time to explain that cutting off 8 inches and then cutting it in the style I wanted it would be more than 8". This place is amazing in the way in which take the time with their clients to listen to what it is that they want.

Beautiful Salon!!! Was so nervous to have someone new do my hair after having the same stylist for…read more20 years!! I am so please with my color and cut from Lauren! She is super sweet and did exactly what I asked her to do. I will definitely be back and recommend Lauren!!!

I really wish I could give zero stars. I have been here about four times the first three times she…read moredid great and I was happy. This last time I left looking like a zebra with the absolute worst haircut ever ! She may do a great job for some but for sure not for me !

Definitely recommend Tam for all your hair needs. She always does an amazing job when it comes to…read moremy hair.

Very satisfied. Had a highlight and toner. It was my first time and I was little bit worried. But…read moreresult was great! Janeth did a great job. Thanks a lot Janeth! Definitely recommended!

I've been going to The Hair Room by Janeth Delacruz for over 5 years, and she's truly the only hair…read morestylist I trust, especially when it comes to hair color. Before finding Janeth, I had a bad experience that left my hair damaged, but she brought it back to life with care and expertise. Since then, she's done everything from base color and highlights to color changes and cuts, and every time, I leave feeling confident and happy. I recommend her to all my family and friends. She's the best!