I purchased my first car at Hampstead and absolutely loved the experience and the car! Victoria was…read moreamazing definitely ask for her if you're looking for a car. Super sweet, kind and patient! Kiran in customer service is also very sweet and helpful. Highly recommend!

In a two-word summary? Dishonest advertising!…read more Gave me the ol' "bait & switch" Drove 1.5 hrs for a specific vehicle. The vehicle price was listed on Auto Trader, then I reviewed the listing on their website. We set up the appointment and visited the dealer. A sales rep allowed us to test drive the car, then offered to repair the minor issues we found. The car itself was a five year old car with 69k miles on it. It was in very good condition. The price listed was competitive. After the test-drive, we went into the office with the sales rep. We told the rep we were paying "cash" (check) and would not be financing (they encouraged us to finance and said we could pay it off early, but after questioning we found out that the earliest payoff would be 6 months). Anyway, the rep disappeared into the other room for a while, then cam back with a sheet of paper that had the advertised price with SEVERAL OTHER LINES OF LARGE FEES added to it, including "certified vehicle cost" and a handful of other fees. These fees totaled $3,547 dollars on a $21,999 advertised sales price (over 16%)! I don't have a problem with sellers/dealers adding reasonable fees, so long as these are CLEARLY disclosed (without "hiding them in very small print or on pages you have to click hyperlinks to get to). THESE FEES WERE NOT DISCLOSED ON THEIR WEBSITE OR AUTO TRADER's website. I am not an experienced used-car buyer and the next time I'm in the market for a used/pre-owned vehicle, I will be sure to ask those questions before visiting the dealership, but such tactics are not honest. We left the dealership without purchasing because now the price went from a "good deal" (per KBB) to a fair/poor deal. I wasted 5 hours of my life on this bad experience. So why am I giving the rating a "2" instead of a "1"? Because other than the failure to disclose the 16% ($3.5k) "markup", they were nice people, particularly the sales guy. But that decision was not made at the salesperson level (at least not without the knowledge of executive management/ownership). A manager/supervisor who came over the desk after the salesperson summoned him said that this was a regular practice. In my own line of business, this is not considered "normal", honest, and a good business practice! TOTAL HONESTY/INTEGRITY is always the best way to run a business! I did end up purchasing a vehicle from another source, and I'm very happy with it (the TOTAL prices was clearly noted!). So what did Hampstead gain from that? Maybe they sold that vehicle for the price they wanted, but in the long-term, those advertising/business practices rarely work out in business's favor!

Absolutely fantastic body shop!! My 2012 Kia Optima had a deer jump straight into it while driving…read moreon Highway 30 damaging the entire right side. Caltrider's was an ease to deal with and work through insurance to get this repaired looking brand new!! All this over the Thanksgiving week and into the holidays. Cannot recommend them highly enough!!

Needed a quick fix for a stuck body cabinet on my work truck and Leo was fast to look. He gave me…read morehis honest assessment and had me fixed in no time flat. Never have I had such attention to detail and fast work performed. I will be back and recommend!

I was very happy with process an car looking amazing... I was kept informed an made to understand…read moreabout parts delays an how they effect the whole thing ...paint work was exceptional

I took my car to the Caliber Collision in Westminster for hail damage as my insurance referred me…read moreto them. I will tell you if I could give zero stars I would. It was absolutely horrible. I am still finding things that are off from what they did. They were to pull out the dents caused by the hail. Just dents on the exterior of the car. When I got my car back, the headliner which they had pulled off to fix the dents, was absolutely destroyed with grease finger prints. And I get it, your a mechanic and get dirty so one oops and then clean it off, get new gloves and proceed. But this person just continued on with reinstalling my headliner and my visors with greasy hands. They cleaned what they could but it's still not the way I had brought it to them. When I had pointed it out to the manager his response was that he didn't even think to look inside he was more concerned with what they did outside. He also said that the person who worked on my car was going to be fired anyway. Why the heck was someone they already know does a horrible job work on a client's car? Also when they had it cleaned he kept telling me how expensive it was. Like he was doing me a favor. When he asked if I was happy with the cleaning I said no and that the only thing that would fix it would be a new headliner to which he said "if I get a new headliner for you it would be from a junk yard and it would be in worse condition than this one." Great customer service there. When I took my car home, I also noticed that the hood now doesn't pop up which means when they put the hood back on, they didn't adjust the tension correctly. I also had no washer fluid b/c the spray nozzles weren't put back correctly. There was no quality check. The estimate was to have my car for 7 days and it was there for a month. Look I get it, things happen so I didn't complain until I got my car back in this condition. There is no excuse for this. I will NEVER bring my car back here and will NEVER recommend this place to anyone. No respect for other people's property at all. And the responses i received from the manager were unacceptable from "I hope you leave us a good review" to "I don't know what the interior of your car looked like prior to coming here" (insinuating that the grease finger prints were from me!). Absolutely unacceptable. I can't image what other things are not right with my car that I am not aware of yet b/c of their incompetency.

Arslan had a complicated dent to repair. He took his time…read moreand did a great job! Arslan also explained everything and answered any questions I had and gave me some advice on another issue with the car. Without a doubt I will use him again. P.S He is a perfect gentleman!

This was a painless repair on a dent received at the public fishing area at Loch Raven fishing…read morecenter. The repair guy was fast and economical. If I get another one I will definitely use these guys.

Trustworthy, kind experts: My experience with Mudgett's was outstanding. I was recently involved in…read morean accident, and everyone there, especially Donna and Justin, were incredibly responsive, knowledgeable and helpful. They are trustworthy and offered excellent customer service.

Minor fender bender on my 2002 S10. Could not find a body shop willing to fit me in .Westminster…read moreMaryland. Stopped at mudgett's and got a quotation while I waited. I'm sure that parts for a 21-year-old pickup truck are not easy to come by, but they were able to access them and did a really nice job on my truck. I thought their pricing was fair and they gave me a good recommendation for a mechanic to do a safety inspection to get my "salvage title". Would use this place again and would definitely recommend it.

Steve and his team did an amazing job with my car. I could not believe they were able to get my car…read morelooking brand new again. this is the second time using Owings Collision for body repair and my cars have always come back to me looking spectacular, Thank you!!

Excellent customer service. Absolutely flawless work. Would recommend this place to anyone.read more

Honestly I cannot say enough good things about this business. I've been treated with so much…read morerespect, honesty and care by TJ and he has gone above and beyond to ensure I'm taken care of. If you're even remotely considering doing business here, do not hesitate! Also the facility is bad ass of course

From the owner: Conveniently located in Eldersburg, MD between Baltimore & Frederick, we offer professional, secure…read moreand insured, indoor/outdoor vehicle storage, automotive detailing and paint protection services. Our professional staff has over 7 years of experience and training to care for our client vehicles. Our customers enjoy professional, on-site services ranging from simple detailing to complete Ceramic Coating and Paint Protection Film (PPF) services. We provide services for a wide range of vehicles, including cars, motorcycles, RV's and boats. In Central Maryland, no one does it better!

I had to cancel my first appointment due to rain. Matt could not detail my car for 3 weeks, so we…read morescheduled the appointment-I said I could wait. It was scheduled for tomorrow. I texted this morning to ask if we were still on for tomorrow. Response was "going through a divorce. Will have to reschedule." WHAT!!!! First of all - when was he going to let me know? I'm sorry for what's going on in his life, but is he running a business? Now I have to start all over trying to find someone. VERY IRRITATED!!!!

Conscientious, courteous, and communicative!…read more I needed my car detailed after my new foster puppy had an accident in the back seat. They contacted me almost immediately with a BEYOND REASONABLE price for the service, and my car looks AMAZING. He spent an incredible amount of time completing the work and was clearly determined to ensure my car looked amazing! My roommate will be booking him later this week, and I've also talked him up to my neighbors.