A Warning to All Homeowners - Unprofessional and Unpaid…read more I am writing this review with extreme disappointment and frustration, both as a warning to other homeowners and in the hope that this company will finally address this issue. We hired clear flow to complete a significant interior drainage system and waterproofing job in our basement. The project manager, was initially friendly and the quote was competitive. However We submitted our invoice promptly. Weeks went by with no payment. After multiple emails and phone calls with vague promises of "the check is in the mail" or "accounting is processing it," we have received nothing. This is not just a simple delay, it is a complete refusal to fulfill their financial obligation for services they authorized and that we successfully completed. Hope this finds whoever is looking for services from this company

William and his team did an amazing job. They have competed several jobs for me. A water line…read moreleaks, water heater, removed bad insulation and put new insulation in. He even came out on an emergency call in the middle of the night when a water pipe burst in the crawl space at one of my rentals. Communication, invoicing and work was completed professionally and in a timely manner.

had a drain get sliced on the side of my house. Corey came right away and fixed it. He and his…read morecompany are top notch and super nice too. Kevin (fort mill)

Wetlock Waterproofing does an excellent job servicing crawl spaces. Starting with a free…read moreinspection, complete with numerous pictures, Cory explains what's happening under the house. For many of us, we never climb in there and the pictures clearly showed its condition. From there, Cory removed the old dirty plastic and debris left from the house's construction. He then leveled the ground by hand, so it would be uniform under the new plastic. He also cleaned the surface of the drainage pipes, tacked up loose insulation and wires, and inspected the ventilation vents. He installed the new plastic from the high side of the crawl space to the low end, and laid the seams so if any water was leaking in, it stayed under the plastic. The change was enormous, and the cost was very reasonable. Now the job is complete and we have a clean and dry crawl space. Job well done!

As we were purchasing our dream home, we knew we needed to pay special attention to the crawlspace…read moredue to high levels of moisture, standing water, and the presence of mold. We knew the project was going to be challenging. However, we found a partner in Foundation Doctor, who was up for the challenge. We found them to be easy to work with as we were working out the bids/pricing, determining the differences between their proposal and the other 2 companies(nationally owned and WAY MORE costly). Michael was a PLEASURE to work with. Once onsite, Mason did an outstanding job coordinating the crew. His ability to keep everyone aligned and ensure smooth execution made a noticeable difference in the project's success. Mason demonstrated exceptional leadership throughout, communicating along the way regarding updates and issues found. Mason not only coordinated the crew with precision, ensuring tasks were completed efficiently and with a sense of urgency, but also guided the team through significant challenges posed by hard, rocky soil. Their proactive problem-solving and adaptability kept the project moving forward without delays. Mason's commitment to delivering top-quality work was evident in every detail, and their focus on excellence ensured our expectations were exceeded. Overall, Mason's efforts, along with "Q" showing up to give this project a shot of energy, had a direct impact on getting us across the finish line, maintaining high standards, and creating a positive experience for us, making them invaluable contributors to this project's success. I/we have no doubt we will recommend their services for anyone needing results bordering on "miracle" status. I'm sure we will sleep a little easier at night knowing our home is much safer thanks to Michael, Stephen, Jackie, Mason, Q, and the other superstars!

These guys have been great to work with. Adam my project manager has been great, he communicates…read morewell, and has work with me to help get my project completed the way I wanted. The guys doing the work have been great as well, Hitz & Michael have communicated with me, and have gone over and above. Very happy so far, and going to continue to work with these guys. I do recommend highly.

This company sets the standard for professionalism…read more Their work is second-to-none, but I'm even more impressed with their business practices. The employees are friendly, knowledgeable, and hard working. They provide courtesy calls to inform you of their expected arrival or any anticipated delays. If you need crawlspace work, there isn't a better company. I'd trust Hydrohelp for every project!

Thanks to the HydroHelp911staff for their expertise. Our crawlspace is now encapsulated. Looks…read moregreat. Humidifier is working well. Thanks to Jake and Tavo for doing a great job on the installation. The whole team has been fruendly, helpful and have communicated regularly throughout the process. Most importantly, they sold me what I need and not other options that I don't need.

Jordan came and gave me a crawlspace estimate for mold remediation and encapsulation. He was very…read morefriendly, thorough, professional, and knowledgeable. I highly recommend Groundworks and can confidently say that Jordan will take good care of you.

I would not recommend using Groundworks in Belmont, North Carolina, for foundation or concrete…read morerepair services. After receiving a quote, taking pictures for 2 hours and paying our deposit, we waited 3 1/2 weeks for our scheduled concrete lifting repair. During the initial consultation, we were assured the repair would not be a problem. However, when the two technicians arrived, they spent about 15 minutes assessing the situation before leaving, stating they could not complete the job. What was even more frustrating was the lack of communication afterward. We spent the next 12 hours trying to reach someone at the local branch to discuss the issue and find a resolution for this much-needed repair. Despite repeatedly requesting a phone call, no one ever contacted us. Instead, all communication was handled through text messages. We were eventually informed that a waiver would be required, something that was never discussed during the consultation. At that point, we requested a full refund of our deposit. In all my years, I have never experienced such poor communication and customer service from a company. Based on our experience, I would encourage others to proceed with caution when considering Groundworks in Belmont, NC.

I switched to Sedona back in 2019 from a more "well-known" larger company. All I have to say is,…read morebigger isn't always better! Sedona has never disappointed me, and that says a lot since I am a DIY guru. They arrive when they say they will; they are very fair with their price; and ALL the staff, especially the workers, are not only professional, but very friendly and down to earth. They recently completed a big project and they worked tirelessly to get it done. I highly recommend these guys, they are by far the best crawlspace company I've worked with!

Todd and his crew are great to work with. Todd figured out an effective solution to our crawl…read morespace humidity issues and worked within our budget. We would highly recommend Sedona Waterproofing Solutions! Thank you!!