DO NOT TRUST. DO NOT TRUST. DO NOT TRUST…read more We had a huge incident with this mechanic. I think it's important to detail exactly what occured and the kind of person that owner Rodney Chaffin is. We had some work done on our brakes earlier in July by a new mechanic, as the issue was pressing. That mechanic informed us the brake pads were worn and would need to be replaced soon, but not immediately. About ten miles after getting it out of that shop, it stopped moving. It ABS was locked up, and I believed the mechanic may have accidentally caused the problem. Accidents happen, and not wanting to tell them they'd made a mistake without being sure, I took it into this shop for a second opinion. We wanted a diagnosis and a diagnosis alone. We would have paid for this, it was agreed upon. However, after a week, he informed my wife he'd changed the brake pads "because it needed to be done." Of course, we knew the brake pads would need work. Our usual mechanic was unavailable for weeks. It was not pressing enough to need immediate repair, so we decided we would wait until he was open. I needed the diagnosis ASAP though, as I needed to know if the issue had been caused by the previous work. We did not want him to, as he later claimed, "bad mouth" another mechanic, just the truth. My wife pushed back and asked him how much the repair would cost. He said he didn't know and would call her back "in a couple of minutes". He did not. At this point, I had not yet interacted with Rodney. He did not know I existed. He had dealt only with my wife. So the next day, after waiting until after their lunch period with no call, I reached out to him. The intention was to have a calm but firm conversation about my rights as a consumer and the illegal action he had taken. I was not going to pay for unauthorized work. Rodney, if you read this, all you had to do was call. Tell us about the brakes, we would've told you we knew and were getting it taken care of. You took it upon yourself to make the decision that should have been mine. You acted as though you did it from the goodness of your heart, but good acts don't have price tags. You thought my wife would be too intimated or dumb to question it. She's not. If he had let me finish, my intention was to pay for the diagnosis and a second repair to the ABS he believed would fix the problem. Unfortunately, Rodney's personality flipped on a dime. He interrupted me and demanded I come take my vehicle. I asked if he was willing to let me drive it off the lot. He said no, not until he removed the ABS fix. That was fine, I just wanted my van back at this point. I got a ride over and entered the store. I patiently waited while he spoke on the phone. When he was done, I demanded my keys, and asked if he thought we wouldn't catch on. He told me my keys were in the van and that he was in the process of putting the old brakes on. Now, this is a salvage yard, and Rodney had already proven himself to be untrustworthy and willing to do shady things. I have no way of knowing if they're the same brake pads. Things quickly escalated from there. Rodney came around the desk and, in an attempt to intimidate me, got as close as possible and stared down at me. He's a big guy, and I'm short, so he's got a good foot on me. He called me a loser and a mooch, I called him a crook. At this point the two women in the office had started demanding I leave, and though we argued a bit more, I did. Not trusting him with my vehicle, I stood outside the garage door and quietly observed. I thought it might be worthwhile to take a photo of it being worked on again, but this upset Rodney. He came out of the garage, demanding I wait in the truck that had brought me. I refused. We argued some more, and he told his mechanic to stop work and finally released the vehicle, though the brake lines had not yet been bled. Rodney, I will apologize to you and the women in the office for my temper. I should not have let my disrespect for you as a mechanic become disrespect for you as a person. But you are a bad mechanic. People need to know before you pull this on them too.

Had a car emergency this month where I needed a engine. They found an engine for me at a good price…read moreand quoted a reasonable price to put it in. Finished the job in a reasonable time and it runs great. Couldn't have asked for better service and would recommend them to anyone needing services.

Everyone was very helpful they went out of the way to help me with our used rv issue.read more

We had a severe problem with wheel bearings on a late Friday afternoon but fortunately my wife…read morecalled Witchita RV East and they committed to getting us back on road on Sat if I could get there by 9. So we limped into Witchita and made it the next morning. They had me out and on the road again by noon. I'm very grateful for the extra effort they made to get us going as waiting a week for the Ford dealer would have been awful way to end our 2 mo road trip (back home to PHX) Give them a call if you want a business that seems to really care about people. Thanks again you guys!

Great service the techs were very helpful helping me fix problem with toad pig tail for lights…read moreturns out just a bad cord no service bill. Just great advice. Recommend this facility to all RVers.

A week before we were scheduled to leave on a trip to celebrate our 5 year old grand daughter's…read morebirthday the Rooftop AC unit on our RV locked up. It clearly needed to be replaced. This trip was very important to us as her mother our daughter past away a year and a half ago. In spite the high volume of work due to the upcoming memorial day weekend, Heather our service advisor was able to work us in. Heather and the crew at Camping World Wichita KS did an exceptional job of getting us traveling again. I strongly recommend you go see Heather at Camping World for your RV repairs.

Absolutely amazing showed up as soon as possible on a Sunday and helped fix my AC and got it going…read moredefinitely recommend these guys anytime

Kenneth kept me updated on appointment timing. The problems I had were fixed. They come to you;…read moremaking RV repair easier.

Rebuilt my whole stock trailer new brakes leaf springs packed bearings fixed lights added safety…read morechains on my gooseneck with battery brake away. Pulled it home was like a brand new trailer for reasonable price and done in timely manner. I would recommend them for honest friendly service. Thank you Doug Meyer

This is a very poor place to get work done, and if you must use this place i recommend you get a…read morewritten estimate, outherwise hang on, they will spend endlessly regardless of what they told you it would cost

Ken has always been a stand up guy…read more Known him for 40 + years. Back in my younger years when I had to drive old cars and keep them going Ken always cut me a fair deal. I send my Grandson to Ken now.

Needed a mirror for a 2001 van. I didn't want to order one from somewhere and wait to find out it…read morewas wrong one. I stopped by and told them what I needed, they called me about an hour later that it was ready to pick up. I took it home and had it thrown on in 10 min.

I had a very disappointing experience with 316 Customs. I initially called and explained the issues…read moreI was having with my car stereo, and they assured me over the phone that they could fix it. I brought my vehicle in, they worked on it all day, and I paid $250 when I picked it up. Unfortunately, the stereo was not fixed. It had a noticeable reverberation issue that was not present before. When I brought this to their attention, I was told, "that's just the way it's going to be," and they refused to offer any type of refund or partial refund. During that visit, my boyfriend became frustrated and made an inappropriate comment, which I do not condone. However, we tried to handle things more appropriately afterward. The following Monday, I called again to report that the Bluetooth was also not working. They told me to bring the vehicle back in and promised they would fix it. When we returned on Wednesday morning, they took one look at my boyfriend and immediately told us to "get the f*** out" and refused to do any further work on the vehicle. At this point, I paid $250 for repairs that were not completed, and they refused to make it right or even attempt to fix the remaining issues as promised. Very unprofessional and disappointing experience.

I had an alarm installed last July. The remote stops working within the year warranty. Then the…read moreshops owner comes out to tell me I damaged the remote with water. The button just fell out of the back of the remote. I never got the remote wet and there was no water indicator on the chip board inside the remote. Then they keep my remote, tell me they will order me I new one which I paid for, and because I left an honest review on their Google they refunded my money and banned me from the shop. Now I have no remote and am out over $700.00. Beware of this shop and viper products. They don't honor their warranty or stand behind the product they sell.

3 of my 4 wheels were damaged service manager denied anything happened. The was the second set of…read moretires I purchased from them on the same vehicle. Never again!

Bought 4 wheels and tires and came out great. Good job guys.read more