Professional administrative staff - helpful and efficient. Technician - Mass- was friendly,…read moreprofessional and warm. Highly recommend the clinic.

I visited this clinic for an ultrasound and x-ray from my doctor. The receptionist was extremely…read moreprofessional, accomadating, very pleasant and above all - HELPFUL! Further, the staff at the centre was also pleasant and professional - they accomadated both of my doctor's referrals at the same time, the same morning after I called. It's so nice to see receptionists and staff that care about their patients in 2020, even through the stresses of the pandemic. Thank you to the receptionist and staff at Excellence Health Care Ltd you made my experience stress-free!

The reservationist gave incorrect information and was rude when I tried to clarify. I called for an…read moreappointment and it turned out that they didn't offer the test I needed, which is fine. But then she tried to refer me to a clinic that I had just called and that also didn't offer the test I needed. No matter how much I tried to explain that, she would cut me off and tell me to listen to her and that I was wrong. That bad first impression ensures that will never use them.

The front desk people are extremely rude. Some of the poorest customer service and care from a…read morehealthcare institution I've ever experienced. I'm making a note to ask my doctor to never refer me here again!

Very unfortunate front desk staff experience. My mother was being diagnosed with a medical issue…read moreand the technicians came to recognize her and treated hwr with great care. The front desk clerk refused a doctor requisition listed urgent despite knowing this was an ongoing medical concern. Triage is a key component of our medical system for a reason.

Small and friendly, this little X-ray/ultrasound clinic was exactly what I wanted. This was my…read morefirst ultrasound that wasn't in a hospital setting. The facilities were clean and welcoming.. they have a lovely bathroom! The technician made me feel very comfortable in the space and gave me straightforward directions. My doctor had written down confusing directions for which kind of ultrasound I needed and the tech managed to fit two different kinds into my appointment last minute. Will definitely go back if I ever need an ultrasound or X-ray again!

It was my first visit to Rosedale Radiology and my first x-ray and ultrasound ever!…read moreLocated by Sherbourne Station, the clinic is convenient for those heading here by subway. They open at 8:00 am so I was able to get everything done before work. You walk downstairs and there is a bright-lit waiting area. Upon arrival you are immediately greeted and asked for your referral document. It was only a short wait and I was asked to move to a second waiting area. It reminded me of a change room in a department store. Small rooms but everything was medical white. The woman directing me around was very friendly, polite, professional, and presented herself well. She told me which rooms to go to and everything was completely easy. Both technicians were friendly and thorough. This clinic is efficient and everything was done in no time! I had a great experience here!

Telling me to call my dr to get paperwork and then waving to me from an office to get off my phone…read more Please don't scold me. I'm an adult and I am also paying you cash out of pocket for this appointment. This place first impression isn't great.

This place had previously been in the same building as my doctor (who worked closely with them), so…read moreI have been going to them when needed for years. They offer XRays and Ultrasounds. Their technicians are professional and they try and keep waits to a minimum. You can generally get same day appointments as well. The office is clean and they offer books, magazines and CP24 while you wait. There is a door separating the waiting room from the procedure rooms as well as the door of the procedure room itself. So double doors for extra privacy. They have a portal where you can get your results within a few days (max) and if you need a copy of images they can print it out for you in under 10 minutes. Parking in the area can be tricky but there is a large green P lot nearby. It's definitely a place I recommend!

Usually not too busy. No appointment necessary for X-ray, just requisition. Located in the lower…read morelevel. X-ray tech is friendly.

Had the most traumatising experience. The technicians do not know how to preform an ultrasound on…read morebabies, and even if they claim the do, the way they manhandled my ten month old was absolutely repulsive. I had to profusely tell them to be careful. They then proceeded to tell me my baby won't sit still so they tried to duck tape him to the table. I was in shock I picked up my baby and we left both in tears. I wish I had this on video as it would shut this is place down. But I will continue to share my story and hope that this prevents anyone with a baby from ever stepping foot in this place.

I had an ultrasound done at the Pape & Danforth location by a technician named Rana. I have worked…read morein a hospital for 11 years and have been through cancer treatment twice, Rana was incredibly professional and delivered the treatment with the utmost empathy and courtesy. Not only was Rana the epitome of a perfect technician, all staff were friendly and courteous. I highly recommend,

I had a horrible experience here when I came to get my anatomy ultrasound. I had a male technician…read morewho didn't introduce himself so I don't even know his name -- but he was unfriendly, barely spoke Engish so communicating with him was very hard, made zero attempts to create a comfortable experience for me (I'm a first time mother) -- refused to give us ANY information on the ultrasound including the gender, which was one of the main reasons for this ultrasound, and left us with HORRIBLE photos to take home (terrible angle, not clear). I will never return to this clinic again.

I chose this location because it is the only blood work lab open on a Sat. It is my first time…read morehere. They have been open for at least 7 years. I arrived on a Sat 08:05. Someone just finished at the check-in, so they attended me after 30 secs. The check-in process only took about 1 min. There is a computer monitor showing the patients and approximate wait time, including anyone with an appointment; there was one patient scheduled at 08:15. There are 4 cubicles. Cubicle 4 has a door that closes and has a medical bed. I was asked to go into cubicle 4 at 08:24. The technician started at 08:29. I finished at 08:32. I was told that Saturdays are their busiest day but starting at 10:00. I'm glad I came early. There were three technicians, one of whom handled the reception. There is a fourth person who seems to only do administration. The lab is wheelchair accessible.There is no free WiFi. There is one gender-neutral washroom, which is wheelchair accessible. There is paid neighbourhood street parking. Review 2023-381

I booked an appointment but nobody respected that. I still had to wait. It was chaotic here in the…read moremorning. They are clearly short staffed. I kept asking them how much longer and the staff was very rude saying to wait another 30min and to sit down and wait to me called. No point having an appointment since the wait time with it without appointment was the same.